SCREW'S Appliance Repair Company in NYC Reviews

Moe Phyu 2025.11.30

     

Swift replies and fast service. Two technicians came to do servicing for my fridge the next day after I reached out. They demonstrate expertise and quick trouble-shooting skills. Easy and pleasant to work with.

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Reply from SCREW'S Appliance Repair Company in NYC 2025.12.02

Thank you, Moe! We’re glad our team was able to respond quickly and resolve the issue with your fridge efficiently. It’s great to hear the technicians made the experience smooth and easy — we truly appreciate your kind words and trust.
— Team SCREW’S Appliance Repair NYC

Michael Quinn 2025.11.19

     

Prompt, responsive, thorough. Very happy. Definitely recommend.

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Reply from SCREW'S Appliance Repair Company in NYC 2025.11.20

Thank you, Michael! We're glad to hear you were happy with the service — responsiveness and thorough work are exactly what we aim for. We appreciate your recommendation and are always here if you need assistance again.
— Team SCREW’S Appliance Repair NYC

Elyse Nathanson 2025.11.19

     

The technicians were on time, courteous and professional. They explained what was happening with the dishwasher and left with the machine working properly. I would highly recommend

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Reply from SCREW'S Appliance Repair Company in NYC 2025.11.20

Thank you, Elyse! We’re glad to hear the team was able to resolve the issue efficiently and clearly explain everything along the way. Your recommendation means a lot — and we’re always here if you need help again.
— Team SCREW’S Appliance Repair NYC

Vincent Hanemann 2025.11.18

     

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Reply from SCREW'S Appliance Repair Company in NYC 2025.11.19

Thank you, Vincent! We appreciate the 5-star rating — it means a lot to our team. If you ever need assistance again, we're just a call away.
— Team SCREW’S Appliance Repair NYC

Jillian Holtz 2025.11.15

     

Highly recommend! Found them on Google when another company mistakenly incorrectly scheduled our appt. SCREWS was able to come same-day to quickly assess the issue with our refrigerator. They told us we could either order the new part + maintenance through them or go ahead and purchase a new fridge. Not pushy at all! We ended up using them to replace and repair the part, and they were extremely professional and quick. Will use them again!

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Reply from SCREW'S Appliance Repair Company in NYC 2025.11.17

Thank you so much, Jillian. We’re glad we could step in quickly and help you make an informed decision without pressure. Transparency and professionalism are core to how we work, and it’s great to hear that reflected in your experience. We truly appreciate your trust — and we’ll be here anytime you need us again.
— Team SCREW’S Appliance Repair NYC

Leah Wyar Romito 2025.11.11

     

So pleased with the professionalism, respect, speed and work done by Ievgan and Ramazan from Screws! Will be my go-to for all things home repair from this point on!

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Reply from SCREW'S Appliance Repair Company in NYC 2025.11.12

Thank you for the kind words about Ievgan and Ramazan. Professional, respectful, fast – noted and appreciated. Your refrigerator repair is logged under our warranty; if anything changes, we’ll come back and make it right. Count on us for future appliance needs in Manhattan.

Lindsay Nordell 2025.11.11

     

Very friendly and trustworthy with fair pricing.

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Reply from SCREW'S Appliance Repair Company in NYC 2025.11.12

Lindsay
Thank you for the review! We’re glad the service felt friendly and trustworthy – that’s exactly our standard. We keep pricing transparent and fair, and we’re here whenever you need us. If you ever want priority scheduling in Manhattan, message us directly.

Annmarie Ross 2025.11.10

     

The technician Nick was friendly on time and worked fast. A+

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Reply from SCREW'S Appliance Repair Company in NYC 2025.11.11

Thank you, Annmarie! We’re glad to hear that Nick provided prompt and efficient service — and we truly appreciate your feedback. Reliable dryer vent cleaning is essential, and it means a lot to know you were satisfied with the experience.
— Team SCREW’S Appliance Repair NYC

Brandon Boccellari 2025.11.06

     

I am a landlord in NYC and cannot say enough about how great Eugene and the SCREWS Appliance team are. I use them for all of my building's appliance repairs and they do a fantastic job every time.

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Reply from SCREW'S Appliance Repair Company in NYC 2025.11.07

Brandon, thank you for the kind words and for trusting Eugene and the SCREWS team with your building’s appliances. We value our partnership with NYC landlords and aim for clear communication, fair pricing, and dependable results every time. If you ever need priority scheduling or preventative maintenance (including dryer vent cleaning) in Manhattan, message us directly—happy to help.

Quiche Stone 2025.10.31

     

Amazing repair people! Needed a part, so they hopped on Citibikes, raced to Home Depot and back to finish the job. Refrigerator works better than ever.

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Reply from SCREW'S Appliance Repair Company in NYC 2025.11.03

Thank you, Quiche. We’re glad we could get your refrigerator fully repaired and running better than ever. When time matters, we do whatever it takes to get the job done without delay. We appreciate your trust and look forward to helping again whenever needed.
— Team SCREW’S Appliance Repair NYC

ranie patel 2025.10.27

     

Eugene and Ramadan were amazing! My fridge suddenly broke and they showed up super fast to check it out. They immediately figured out what was wrong and fixed it right away. Both of them were so polite, professional, and incredibly skilled, you can tell they really know what they’re doing. They explained everything clearly, worked efficiently, and made sure everything was running perfectly before they left. Eugene and his team are hardworking, reliable, and truly experts at their job. I’m so glad I found them. I highly recommend to anyone looking for honest and knowledgeable repair pros!

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Reply from SCREW'S Appliance Repair Company in NYC 2025.10.28

Thank you so much, Ranie! We’re really glad Eugene and Ramadan could respond quickly and get your fridge back in working order the same day. Your words mean a lot to us — clear communication and skilled, honest work are exactly what we strive for. We're always here if you need us again.
— Team SCREW’S Appliance Repair NYC

Stacy Coleman 2025.10.25

     

Great value for prompt, reliable and knowledgeable repair technicians. They arrived within the appointment window and diagnosed the issue. Once the required part arrived they promptly returned to complete the work. Easy to work with the customer service rep as well.

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Reply from SCREW'S Appliance Repair Company in NYC 2025.10.26

Thank you, Stacy! We're glad to hear that everything went smoothly — from the initial diagnosis to the final repair. It’s great to know our team and customer service made the process easy and reliable for you. We truly appreciate your trust and look forward to helping again if you ever need us.
— Team SCREW’S Appliance Repair NYC

Sara Collins 2025.10.22

     

Great company. Very communicative and they were able to fix my washing machine. The replacement part they ordered came in broken and I wasn’t charged for the time spent discovering it was broken. They came back as soon as the second replacement part arrived and had my machine up and running in less than an hour. Will definitely use them again.

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Reply from SCREW'S Appliance Repair Company in NYC 2025.10.23

Thank you so much, Sara! We appreciate your patience during the unexpected issue with the first replacement part — and we’re glad we could resolve everything quickly once the correct one arrived. Communication and fairness are values we take seriously, and it means a lot to know you felt that throughout the process. We’ll be here anytime you need us again.
— Team SCREW’S Appliance Repair NYC

Susan Berkowitz 2025.10.21

     

These guys are GREAT! On time, fairly priced, polite, knowledgeable…..what more could we ask for. Met two members of the Screws team and impressed by both. If you have an appliance issue (of any sort), these are the guys you want. So much so that I made sure our super met them so he could recommend them to other people in the building.

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Reply from SCREW'S Appliance Repair Company in NYC 2025.10.22

Thank you so much, Susan! We truly appreciate your kind words and the trust you placed in our team. It means a lot that you were impressed enough to recommend us to your building’s super — referrals like that are the highest compliment. We’re always here if you need help with any appliance again.
— Team SCREW’S Appliance Repair NYC

Brennan Carley 2025.10.15

     

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Reply from SCREW'S Appliance Repair Company in NYC 2025.10.15

Thank you, Brennan! We appreciate your trust with both the dryer and stove repairs — and we’re glad everything went smoothly. It’s always our goal to handle complex jobs efficiently and with care. Don’t hesitate to reach out if you ever need us again.
— Team SCREW’S Appliance Repair NYC

Vlad Cronin 2025.10.13

     

These guys did an amazing job fixing my Meile dishwasher that was messed up but another company's technicians. Their work ethic is outstanding and they are very nice people overall. I'm happy that I found this company and from now on they are my go-to appliance wizards!

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Reply from SCREW'S Appliance Repair Company in NYC 2025.10.13

Thank you, Vlad! We’re really glad we could fix the issues left behind and get your Miele dishwasher running properly again. It means a lot to be your new go-to team — and we’ll keep earning that trust every time. Appreciate your kind words and support!
— Team SCREW’S Appliance Repair NYC

Christophe Borgna 2025.10.08

     

We used SCREW'S Appliance Repair in NYC to diagnose our fridge after it stopped cooling. Booking a next day appointment on their website was very easy. After receiving the appointment confirmation, Ievgen reached out to us by text and was very efficient at answering all our questions. Ioel arrived the next day on-time and was also very professional. The price of the visit was very reasonable compared to other repair companies (and deductible if you decide to go ahead with the repairs). Save yourself time and money, go with SCREW'S Appliance Repair. Thanks Ievgen & Ioel

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Reply from SCREW'S Appliance Repair Company in NYC 2025.10.09

Thank you so much, Christophe! We’re really glad the booking process was smooth and that both Levgen and Loel were able to deliver the level of service you expected. Clear communication, on-time arrival, and fair pricing are priorities we stand by. We appreciate your trust — and we’ll be here anytime you need us again.
— Team SCREW’S Appliance Repair NYC

Paul Rice 2025.10.01

     

Eugene repaired my broken washing machine. He was very responsive by phone, came the same day, and quickly diagnosed the issue: a broken drain pump. There was no charge for the initial diagnostic visit. He had to order a part so we scheduled time for him to come back a few days later. He arrived right on time, and did the repair quickly and efficiently. His price was very reasonable. His responsiveness, communication, and customer service were excellent. I plan to refer Eugene to my friends and will use him again in the future! Highly recommended!

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Reply from SCREW'S Appliance Repair Company in NYC 2025.10.03

Thank you so much, Paul. I'm really glad we could get your washer back up and running without delay. Diagnosing the drain pump quickly and getting the part ordered right away helped everything move smoothly — and I appreciate your trust and patience during the process. Thanks for the recommendation — I’ll be happy to help anytime you or your friends need assistance.
— Eugene, SCREW’S Appliance Repair NYC

Rick Miller 2025.10.01

     

OMG!!! This Company is amazing. I had a problem with my Miele dryer and called Eugene at 7:30 a.m. Monday. There was a technician standing in my laundry room by 11:00 a.m. diagnosing the issue. Eugene had questions about the diagnosis so he himself came by at 1:00 p.m. to inspect and brought a second technician. They implemented a temporary repair "that may or may not last - we'll see" and discussed with me the permanent fix option and the associated cost. Complete transparency and outstanding service. If you have aging appliances put these guys on speed dial -- absolutely the BEST!!!!

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Reply from SCREW'S Appliance Repair Company in NYC 2025.10.03

Thank you so much, Rick. It was a pleasure working with you — and we appreciate your openness throughout the process. Miele dryers are complex machines, and we're glad we could respond quickly, offer full transparency, and give you both short- and long-term options. Your trust means a lot, and we’ll be here whenever you need us.
— Eugene, SCREW’S Appliance Repair NYC

txt lz 2025.09.26

     

A very honest and trustworthy business. Highly skilled technician named Ioel came to my home for my Speed Queen commercial heavy duty washer. I made the mistake and called a company called ExpressPro also based in NYC where the person told me the transmission is broken and I needed a whole new machine or an expensive fix for my transmission which required a 2 man job. SCREWS Owner was very honest and trustworthy over the phone even guaranteeing me a free diagnostic ($85 usually) from the tech if non-repairable today. However it was repaired in such a skilled fashion and timeliness without parts needed. Eugene also assured me if the same situation were to arise, there wouldn’t be a charge to come out again for diagnostic. Highly highly recommend this company as they know what they’re doing and honest in business as well.

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Reply from SCREW'S Appliance Repair Company in NYC 2025.09.29

Thank you so much for your detailed feedback. We’re truly glad Loel could handle the repair with precision — and that we could spare you from unnecessary costs or replacements. At SCREW’S, we always put honesty first, and it means a lot to hear that came through clearly. I appreciate your trust, and I’ll always stand behind our work.
— Eugene, Owner of SCREW’S Appliance Repair NYC