Scoop Masters Nashville Reviews

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Scoop Masters Nashville rating: 4.8 out of 5 from 41 reviews

4.8 | 41 total

Rating breakdown

5 stars

38 pcs

4 stars

1 pc

3 stars

0 pc

2 stars

0 pc

1 star

2 pcs

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38 pcs

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3 pcs

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What customers say about Scoop Masters Nashville

Recent reviews

Claudia N. 2026.06.20

Great customer service, they always leave a milk bone on the patio when they are finished. Very kind.

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Reply from Scoop Masters Nashville 2026.06.20

Our team members do their best to keep you happy, well, your dog happy! Thanks Claudia.

Ashley Thomas 2026.05.27

Most outrageous experience I’ve ever experienced with the business owner, Tim. I called him on March 30th to request a monthly cleanup as offered on their website. Then randomly got this invoice and charge on my credit card of $50. I called the owner to further understand what was going on, And he said he saw I wasn’t charged for three weeks so he went ahead and charge me….. After fully telling me he would change me to monthly. While on the phone with him, he continued to argue with me and said we never spoke on the phone. I had to make him check his call logs to finally confirm. Then, I asked how can you charge someone if no one came out here to perform a service. He then said it was the employee’s fault, and he would be taking the money out of their paycheck. I will not be doing business with a person like this. Arguing with a grown man who doesn’t know which way is up. Outrageous. I will be taking my business elsewhere. (Please see photos confirming proof we did speak, proof of his monthly option online, and proof that he randomly charged me $50 dollars after charging me for a week.) Edit: they also broke my gate, which I honestly should be sending them an invoice for…

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Reply from Scoop Masters Nashville 2026.08.04

Howdy. I am sorry you feel that way. Did you click on the monthly price? if you did, you would have saw the price was $0.00 because we do not offer monthly scooping service. The monthly option is only there for add on services like odor control and patio rinsing and disinfecting. I told you that over the phone, however I am assuming that concept was hard for you to grasp. As for the large invoice, we had not been there for a month, so there was a month of waste to get picked up. Therefore the price would have been more than the weekly cost. You were trying to get monthly service at the once a week price which assumes there is only 1 week of waste to pick up. If you cant afford $14.99 a week, you didn't have to sign up for service. As I said before, I wish you the best.

Becky Farmer 2026.03.23

My luck keeps changing and I recently broke my back. When I call Scoop Masters they never let me down. Too boot our cleaner leaves out treats at the end of a cleanup which never ceases to please my hound dogs! They LOVE him!

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Reply from Scoop Masters Nashville 2025.09.09

Glad we are able to assist in your time of need. :)

Chris Blalock 2026.03.10

Great service and communication.

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Reply from Scoop Masters Nashville 2026.03.10

Appreciate the review. :)

Antoinette Anderson 2026.02.09

They did amazing work. Highly recommend.

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Reply from Scoop Masters Nashville 2026.02.10

Thank you. :)

Alana Alberto 2026.02.09

We’ve used Scoop Masters for a couple of years now, and I can’t say enough good things about them. I had to pause service for a while after my husband’s stroke, but since getting our dog Ruby back, I started up with them again—and they’re just as wonderful as I remembered. They are reliable, do a great job every time, and even leave treats for Ruby, which is such a thoughtful touch. Their pricing is also very reasonable, which makes the service an easy decision for us. If you’re looking for a dependable pet waste removal service, I highly recommend Scoop Masters!

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Reply from Scoop Masters Nashville 2026.02.09

I appreciate the detailed review. Glad to be of service.

Kate 2026.02.09

Communication is great, price is best around. Team does fantastic work

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Reply from Scoop Masters Nashville 2026.02.09

Thank you for the review. :)

Scott Frans 2026.01.29

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Reply from Scoop Masters Nashville 2026.01.30

👍

Megan Barry 2026.01.26

Scoop Masters does an amazing job and each week, their trusty techs leave our yard poop-free. Our pup waits by the door when he sees them pull up as they always leave him a tasty bone and I'm always glad to see them, too. Thank you! I highly recommend Scoop Masters Nashville.

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Reply from Scoop Masters Nashville 2025.07.14

Appreciate the review. Happy to be of service.

David Anderson 2026.01.26

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Reply from Scoop Masters Nashville 2025.06.23

👍

Sarah Hargrove 2026.01.21

I highly recommend Scoop Masters. They are detailed, efficient and have excellent customer service. They always let you know when they are on the way and leave a photo showing that your property is secure when they are done. In addition to keeping my yard clean, they are saving my grass. I wish I had started using this service sooner.

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Reply from Scoop Masters Nashville 2026.02.09

Thank you for the review. Please let us know if our service ever falters.

Denise Saucerman 2026.01.12

Great service. Very affordable and they are very reliable. I highly recommend.

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Reply from Scoop Masters Nashville 2026.01.13

Appreciate the review and recommendation. :)

Eileena Cobb 2026.01.12

Always a good job…

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Reply from Scoop Masters Nashville 2026.01.12

Happy to hear it. Thank you for the review

Jamie Devereaux 2026.01.12

I love Scoop Masters! They have been so accommodating, communicative, and thorough in our weekly clean ups. My wife and I have extremely busy schedules with work and this is such an easy thing off our checklist that is well worth the weekly payment. 10/10 will continue to use as long as we have dog(s).

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Reply from Scoop Masters Nashville 2025.07.14

Appreciate the review. And we will be here as long as yall have dogs. :)

Kelly Patrick 2026.01.09

Professional, kind and did a great job. Thank you! So glad I called you to sign up.

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Reply from Scoop Masters Nashville 2023.03.11

Howdy. I appreciate the review and glad to know Scott is taking good care of yall.

Lori Wunder 2026.01.09

Scott always shows up, and he does a great job! I would recommend him to my friends.

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Reply from Scoop Masters Nashville 2025.07.10

Glad Scott is taking good care of yall.

Katie Johnson 2026.01.08

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Reply from Scoop Masters Nashville 2026.01.08

👍

G 2026.01.05

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Reply from Scoop Masters Nashville 2026.01.06

👍

Robert Beck 2026.01.04

Our dogs run to the windows when they know you are here! I know they appreciate the clean yard! They follow the cleaner. But, I am sure they love the dog treats too.

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Reply from Scoop Masters Nashville 2025.06.27

Thank you for the review.

israel ocampo 2025.12.29

Scott did a great job , all clear in the back yard Keep up with the good work

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Reply from Scoop Masters Nashville 2025.12.29

Will do..appreciate the review.

Frequently asked questions about Scoop Masters Nashville

How many reviews does Scoop Masters Nashville have?

Scoop Masters Nashville has 41 reviews on Trustindex, collected from Google, Yelp and Trustindex.

What is Scoop Masters Nashville's average rating?

Scoop Masters Nashville is rated 4.8 out of 5 based on 41 reviews. 93% of reviewers gave five stars.

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About Scoop Masters Nashville

Scoop Masters Nashville is based in Nshville, United States and is listed under Service Establishment on Trustindex. On Trustindex, Scoop Masters Nashville has collected 41 reviews from Google, Yelp and Trustindex, with an average rating of 4.8 out of 5 — 93% of customers gave five stars. The company has claimed its profile and replies to 100% of reviews, usually within 1 day. Read the latest Scoop Masters Nashville reviews below or share your own experience.

Scoop Masters Nashville is trusted by over 16 happy customers, earning a 4.7-star rating! Explore real reviews and share your own experience.