Sarver Movers Reviews

T. K. 2025.12.13

     

Used Sarver Movers last month for our move. 1. The quote was not accurate. After many phone calls the quote was explained in an unclear way that did not make sense from the initial quote. 2. My daughter's white desk has a huge scratch on the top of the desk. 3. Our dining room table is chipped on all four corners. The 3-man crew took about an hour lunch break and tried to charge us for their break. Only after bringing it to their attention did the remove it from the invoice. Update: there have been zero attempts to contact me. I have not received an email nor a phone call.

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Reply from Sarver Movers 2025.08.04

Hi T. K. - thank you for taking the time to share your feedback. We’re very sorry to hear that your experience didn’t meet your expectations, and we truly regret that you left the move feeling disappointed.

We want to clarify that our team does not charge customers for break time, and we were glad to correct that immediately when it was brought to our attention. Regarding the concerns about the quote, our goal is always to provide clear, upfront pricing, and we apologize if our communication caused confusion. We're happy to walk through the estimate breakdown again in more detail at any time.

As for the furniture damage, we made multiple attempts to connect with you to resolve the issue and offer a solution. We take any report of damage seriously and always aim to make things right when given the opportunity.

We appreciate your feedback and will continue working to improve the clarity of our communication and the service we provide. If you’re open to discussing this further, we’d still love the chance to make it right.

— The Sarver Movers Team

Alexis Kasarda 2025.12.10

     

I had a very frustrating and unprofessional experience with Sarver’s Moving Company in September 2024. After unloading my move, the crew realized they had left their tool bag at the apartment I had already moved out of. Instead of taking responsibility, I was asked to drive back during peak rush-hour traffic to retrieve their tools, which took over an hour of my time. During that time, the two movers stayed in my apartment unsupervised. They said they would reassemble my bed, but when I returned it was clearly not done correctly. Screws were left loose and not fastened, and parts were simply left in place rather than properly secured. I had to fix it myself afterward. To make matters worse, as they were leaving, the movers made inappropriate and uncomfortable comments that were completely unprofessional. After a day that already included poor planning and careless work, this crossed a line. Overall, this experience showed a lack of accountability, professionalism, and respect for the customer. I would HIGHLY NOT RECOMMEND this company and would strongly suggest looking elsewhere.

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Reply from Sarver Movers 2025.12.10

Hi Alexis Kasarda,

We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. What you described does not reflect the professionalism, care, or respect we expect from our team, and we take your concerns very seriously.

We have reviewed the details of your September 2024 move internally and would like to sincerely apologize for the inconvenience caused by the misplaced tool bag, the bed assembly issue, and, most importantly, the unprofessional comments you mentioned. That behavior is unacceptable and far below our standards. The individuals involved are no longer with the company.

While we can’t undo your experience, we would like the opportunity to speak with you personally to make things right. Please reach out at 512-596-9696 so we can learn more and work toward a resolution.

We value every customer’s trust and feedback; it helps us hold our team accountable and continue improving. Thank you for bringing this to our attention.

— The Sarver Movers Team

Rae Howard 2025.12.08

     

Thanks Adrian and Mario for being so professional, kind, and gentle with my belongings! Will definitely be using Sarver aka Boxer Buddies in the future!

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Reply from Sarver Movers 2025.12.09

Thank you for the wonderful review, Rae Howard! We’re so glad to hear that Adrian and Mario delivered such professional, kind, and gentle service while handling your belongings. Providing a stress-free and careful moving experience is what we’re all about at Sarver Movers — soon to be Boxer Buddies!

We truly appreciate your trust and are excited to help you again in the future. Whether it’s a local move in Austin or a long-distance relocation, your Boxer Buddies team will always be ready to make every move a happy tail!

Brad Wheeler 2025.12.06

     

Eric and crew showed up on time, took great care of our personal items while packing and completed the job in the allotted amount of estimated time. Couldn’t be happier.

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Reply from Sarver Movers 2025.11.17

Thank you for the great review, Brad Wheeler! We’re so glad to hear that Eric and the crew arrived on time, handled your personal items with care, and completed everything within the estimated time frame. That’s exactly the dependable, efficient service we strive to provide at Sarver Movers.

We truly appreciate your trust in us and are proud to be your choice for reliable, professional movers in Austin. We’re so happy to know you couldn’t be happier with your move; that’s the best feedback we can receive!

Ranjan Dumra 2025.12.01

     

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Reply from Sarver Movers 2025.12.01

Thank you so much for the 5 star review Ranjan Dumra! We appreciate the excellent rating for the moving services in Austin that we just performed for you. Always happy to help and please give us a call the next time you need movers in Austin or movers in Bee Cave! Thank you again for choosing Sarver Movers!

Natalie Hart 2025.12.01

     

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Reply from Sarver Movers 2025.12.01

Thank you for your 5-star review, Natalie Hart! We're glad to have helped out with your labor-only moving service to do holiday furniture arranging in Bee Cave. If you need help again after the holidays, don't hesitate to reach out!

Adam S. 2025.11.16

     

Verified

Best moving experience I've had in a long time. Adrian and JC were on time, thoughtful, and fast. Price was great too.

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Reply from Sarver Movers 2025.11.20

Hi Adam,
Thank you so much for your kind words! We’re thrilled to hear that Adrian and JC provided a timely, thoughtful, and efficient moving experience. We’re glad you enjoyed the service and found the pricing to be great as well. We truly appreciate you choosing Sarver Movers for your local move and look forward to assisting you again in the future!

Mary V. 2025.11.15

     

Verified

Great guys!! Everything went perfectly. They were efficient and took great care with my things. I highly recommend them.

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Reply from Sarver Movers 2025.11.17

Thank you for the awesome review, Mary V! We’re so glad to hear that everything went perfectly and that our crew worked efficiently while taking great care of your belongings. That’s exactly the level of service we strive to deliver on every move.

We truly appreciate your recommendation and are proud to be your choice for reliable, professional movers in Austin. Whenever you need moving help again, Sarver Movers will be ready to make it just as smooth!

Alexander Cooney 2025.11.11

     

I was told they were the best and they really are. Those guys worked until midnight, had an amazing attitude the whole time even on a 14 hour day (had more then I realized) because they “just wanted to make sure I was good” this was a fraction of the price I’ve seen from any other mover like this. Even the dispatchers were awesome. Everything was last minute as well and done perfectly. Man, I could go on and on about how great these guys are from top to bottom. I don’t even usually leave reviews. Wows just wow, and thank you sincerely. -Alex

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Reply from Sarver Movers 2025.11.12

Wow Alexander Cooney — thank you so much for this incredible review! We’re beyond grateful for your kind words and thrilled to hear that our team lived up to the reputation you’d heard about. Working late into the night with a great attitude shows the dedication our crews bring to every move, and we’re so proud they made sure you were fully taken care of.

It means a lot to hear that everything, from our dispatch team’s responsiveness to the movers’ professionalism and perseverance, helped turn a last-minute move into a perfect experience. We’re also glad you found our pricing fair and transparent; we work hard to provide top-quality service at honest rates.

Thank you sincerely for taking the time to share your experience (especially since you don’t usually leave reviews!). We’re honored to be your choice for reliable, professional movers in Austin, and we’d be thrilled to help again anytime.

LC Krolczyk 2025.11.10

     

Absolutely Perfect. Everything was moved quickly, efficiently and professionally. The movers were polite, careful and so helpful. The final cost was lower than I expected. I would definitely recommend this company.

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Reply from Sarver Movers 2025.11.12

Hi LC Krolczyk - thank you so much for your wonderful review! We’re thrilled to hear that your move went quickly, efficiently, and professionally; that’s exactly the experience we aim to deliver every time. It’s great to know our movers were polite, careful, and helpful, and we’re especially glad the final cost came in lower than expected.

We truly appreciate your recommendation and are proud to be your trusted choice for reliable, professional movers in Austin. Whenever you need moving help again, Sarver Movers will be ready to make it just as seamless!

Adam Setzer 2025.11.09

     

Adrian and JC were awesome!! Excellent service and thoughtful movers. Would use them again in a heartbeat. Highly recommend Sarvers.

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Reply from Sarver Movers 2025.11.12

Thank you for the awesome review, Adam Setzer! We’re so glad to hear that Adrian and JC delivered excellent service and handled your move with such thoughtfulness and care. That level of professionalism and attention to detail is exactly what we strive for at Sarver Movers.

We truly appreciate your high recommendation and are proud to be your choice for reliable movers in Austin. We’d be happy to help again anytime you need us - thanks for trusting Sarver Movers!

Zachary Gastony 2025.11.07

     

Highly recommend Sarver Movers. 4 guys knocked out 2 VERY full 20' containers in 4 hours. No damage, great communication, A+++

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Reply from Sarver Movers 2025.11.12

Hey Zachary Gastony - thank you for the fantastic review! We’re thrilled to hear that our crew of four made quick work of those two fully packed 20’ containers, finishing everything in just four hours with no damage and great communication throughout. That efficiency and attention to detail are exactly what we strive for at Sarver Movers.

We truly appreciate your A+++ recommendation and are proud to be your choice for reliable, professional movers in Austin. Whenever you need expert help again—whether it’s a container unload or a full relocation—our team will be ready!

Jacklyn Christensen 2025.11.04

     

Highly recommend going with Sarver Movers for your next move. Eric and JC did awesome. Arrived on time, finished early, and helped us with a couple extra things. I spent hella time reviewing moving companies in the Austin area and got multiple quotes. Sarver was not the cheapest, but also not the most expensive. I got good vibes from the start with Daniel and getting a quote and explanation of services that best fit my needs. The quote, contract, deposit, fees, all of it was clearly explained. Day of move - Eric and JC were communicative upon arrival and all throughout. They arrived on time, treated us and both properties with respect, even toward my dog. They easily understood any requests and read my box labels. I ended up having some furniture delivered to the new place on moving day, so they offered and moved those items inside as well. Nothing broke / no incidents or damage. We finished about 30 minutes? earlier than my quote of 4 hours

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Reply from Sarver Movers 2025.11.12

Thank you so much for your detailed and thoughtful review, Jacklyn Christensen! We’re thrilled to hear that Eric and JC made your move such a smooth and positive experience—from arriving on time and finishing early to going the extra mile with those additional items. Their professionalism and care are exactly what we strive for at Sarver Movers.

We’re also glad that Daniel made the quoting process simple and transparent. Clear communication about pricing, deposits, and services is a big part of what sets our Austin moving company apart, and it’s wonderful to hear that reflected in your experience.

We truly appreciate the time you took to research and choose us among other movers in Austin, and we’re so happy that your trust paid off with a seamless, damage-free move. Thanks again for your recommendation—our team will be ready to help whenever you need reliable, professional movers in Austin!

Jacklyn C. 2025.11.04

     

Verified

Highly recommend going with Sarver Movers for your next move. Eric and JC did awesome. Arrived on time, finished early, and helped us with a couple extra things. I spent hella time reviewing moving companies in the Austin area and got multiple quotes. Sarver was not the cheapest, but also not the most expensive. I got good vibes from the start with Daniel and getting a quote and explanation of services that best fit my needs. The quote, contract, deposit, fees, all of it was clearly explained. Day of move - Eric and JC were communicative upon arrival and all throughout. They arrived on time, treated us and both properties with respect, even toward my dog. They easily understood any requests and read my box labels. I ended up having some furniture delivered to the new place on moving day, so they offered and moved those items inside as well. Nothing broke / no incidents or damage. We finished about 30 minutes? earlier than my quote of 4 hours

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Reply from Sarver Movers 2025.11.05

Thank you so much Jacklyn C! Our movers really appreciate the stunning and long review you left us. Love the detail and we’re happy to hear that we finished your local move 30 minutes early! We always want to go above and beyond for our customers so it makes sense that they offered to set up your newly delivered furniture as well.

Please give Sarver Movers a call whenever you are moving in the future and we look forward to helping you the next time you need movers in Austin. Until next time, cheers!

Rhyneal Armstrong 2025.11.02

     

Dylan and Steve were quick, professional, and precise. Give them a paid week vacation! Can’t wait to book you guys again!

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Reply from Sarver Movers 2025.11.03

Thank you for the awesome review, Rhyneal Armstrong! We’re so glad to hear that Dylan and Steven made your move quick, professional, and precise — that’s exactly the kind of top-tier service we love delivering. We’ll definitely let them know they earned that paid vacation comment 😉

We truly appreciate your enthusiasm and can’t wait to help with your next move. Thanks for choosing Sarver Movers, your reliable movers in Austin!

Kelsey Ferguson 2025.11.02

     

Eric & Dylan were super friendly and helpful. Very reasonably priced

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Reply from Sarver Movers 2025.11.03

Hey Kelsey Ferguson, thank you for the great review! We’re so glad to hear that Eric and Dylan were friendly, helpful, and made your move a positive experience. Providing excellent service at a fair, reasonable price is exactly what we strive for every day.

We truly appreciate your support and are proud to be your choice for reliable and affordable movers in Austin. We’d love to help again anytime you need us!

Nadia M 2025.10.31

     

We recently moved from a three-story home, and our movers — Adrian, Juan, and Arnold — made what could have been a stressful experience absolutely seamless. The move took place over two days, and these three went above and beyond in every way. They were punctual, professional, and incredibly hard-working from start to finish. Every item was handled with care, from heavy furniture to fragile pieces, and they navigated stairs and tight spaces with ease and great teamwork. They kept a positive attitude the entire time, even when the job was long and demanding. I truly could not be happier with the service we received. Sarver Movers should be proud to have such dedicated and courteous movers on their team. I’ll absolutely be using them again for any future moves and would highly recommend Adrian, Juan, and Arnold to anyone looking for reliable, top-notch movers.

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Reply from Sarver Movers 2025.10.31

Hi Nadia M - thank you for the incredible review! We’re so glad to hear that Adrian, Juan, and Arnold made your two-day move from a three-story home seamless and stress-free. Their professionalism, teamwork, and positive attitude truly represent what we strive for at Sarver Movers — careful handling, clear communication, and dependable service from start to finish.

It means so much to know that our team’s hard work and dedication stood out to you. We’re proud to have movers like them on our crew and even more grateful for customers like you who notice the details.

Thank you for recommending Sarver Movers to others — we’re honored to be your choice for reliable, top-rated movers in Austin, and we’ll be ready whenever you need us again.

Lee Li 2025.10.30

     

Responsible and ontime. Reasonable rate.

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Reply from Sarver Movers 2025.10.31

Thank you for the great feedback, Lee Li! We’re glad to hear you found our movers responsible, on time, and fairly priced — that’s exactly what we strive to deliver on every move.

We appreciate your trust in Sarver Movers and are proud to be your choice for reliable and affordable movers in Austin. We’d be happy to help again anytime you need us!

Wilson Family 2025.10.30

     

Dylan, George & Juan were great!

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Reply from Sarver Movers 2025.10.30

Big shoutout to the Wilson Family! Thank you so much for the compliment, we appreciate the kind words and are thankful you used our movers in Austin. From our family to yours, cheers!

Chris Jones 2025.10.25

     

We had a great experience with Sarver on multiple moves. Ryan, JC, Eric and George were great to work with.

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Reply from Sarver Movers 2025.10.25

Hi Chris Jones, thank you for your continued trust in Sarver Movers! We’re so glad to hear you’ve had great experiences with us on multiple moves — that kind of loyalty means the world to our team.

Big shoutout to Ryan, JC, Eric, and George for their professionalism and teamwork in making your moves smooth and stress-free. We’re proud to be your go-to reliable moving company in Austin and look forward to helping you again whenever the need arises.