SafeGuard Impact Windows, Doors & Roofing

SafeGuard Impact Windows, Doors & Roofing Reviews

Excellent rating
     
4.7 | 358 reviews
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SafeGuard Impact Windows, Doors & Roofing
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4.7

| 358 total

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Sam Or Tim
Sam Or Tim 2026.06.11
     
Unprofessional and invasive service The salesperson (Glen Morgan) made inappropriate personal remarks during our inquiry. He kept questioning our relationship status, which felt unprofessional and unnecessary. When I expressed that my girlfriend was fully capable of making her own decisions, his response came off as dismissive and condescending. The focus should have been on providing clear pricing and product information, not on irrelevant and intrusive comments. This experience left us feeling uncomfortable and unwelcome.
Date of experience: 10 June, 2026
Daniel Sloane
Daniel Sloane 2026.06.03
     
Safeguard windows I had a great experience having Safeguard windows installed! Every one who was in and out of my house, were careful and friendly! I would highly recommend Safeguard to anyone whose is replacing windows! Dan Sloane
Date of experience: 04 May, 2026
Marilyn Blanco-Reyes
Marilyn Blanco-Reyes 2026.05.04
     
Dani Younes and his installers Pedro and Fernando were outstanding. Very professional demeanor, polite, extremely clean work space and excellent expertise. Highly r commend this crew!
T Gerard
T Gerard 2026.05.04
     
Best decision I made was to go with this company, all promises were met and all expectations were fulfilled, I got what I was told I would get and a GREAT deal on top, the install was fast and professional. A team came out and finished in one day, Eric was there for me and upheld to what he promised. Could not be any happier the Door is perfect and all the windows look great. 10 star. THANK YOU SAFEGUARD!!!!!!!
Cruz Cohen
Cruz Cohen 2026.04.24
     
The windows are not bad and where installed correctly but in there contract they say they will clean up their mess and did not there was dust everywhere and they messed up our walls and did not fix it also no one understood english and it was a hassle to talk to them. overall would not go with them next time.
Sergio Luis Puig
Sergio Luis Puig 2026.04.23
     
Daniel the project manager and Alejandro the installer where great, both very professional, everything went smooth with the installation process and communication.
Francisco Villalobos
Francisco Villalobos 2026.04.23
     
Muy contento con el trabajo de Safeguard-Widows- Doors and Roofs, desde el primer día que llegó el equipo de ventas DOMENICO y GUSTAVO hasta la instalación con MIGUEL y ORLANDO, todo en conjunto, la asesoría de los materiales y lo rápido de la entrega del trabajo fue una excelente inversión que revalorizó nuestro hogar, de verdad muchas gracias muchachos por ayudarnos a dar este gran paso de comfort, valor y seguridad. DOMENICO tenías toda la razón ustedes son una gran empresa, muy contentos con ustedes.
David Florida
David Florida 2026.04.21
     
So, I m very tired of these scammers texting and calling me, to offer a "free roof inspection" this is completely unacceptable, I'm on the do not call list. Do not promote companies that do this AI type marketing. To many trustful companies out there, these guys are way to slimy!!
Flor Jimenez
Flor Jimenez 2026.04.20
     
Eric that came to give me the initial quote was great and helpful and Alejandro the installer was quick, efficient profesional and nice. Then Daniel the project manager was also very helpful and nice. I was happy to use this company and will definitely recommend them to friends and family.
Luis Cardenas
Luis Cardenas 2026.04.20
     
Very Professional Team, Quality work, experienced installers, beautiful end product
John Woelfel
John Woelfel 2026.04.17
     
Michael came out to our home to give us our estimate for storm windows. We were very impressed with his professionalism, knowledge and demeanor. He was extremely thorough on particulars while still keeping a low-key, non-stressful atmosphere. Overall, Michael was a pleasure to work with and an asset to SafeGuard Windows.
Tripp Pulliam
Tripp Pulliam 2026.04.16
     
My experience with SafeGuard Windows and Doors started out fine, but everything went sharply downhill the moment half of my project was paid for and the job was handed from sales to the delivery and installation team. If I could give zero stars, I would. Communication was nearly impossible. No one on the installation crew spoke English, which meant I had to rely on a translator app just to understand what was happening inside my own home. For a premium-priced project, this is simply unacceptable. The most expensive part of the job—the sliding doors—was completely mishandled. The wrong doors were installed, and although I received a small credit because the incorrect doors were cheaper, the second part of the agreement (installing the screens for those doors) still has not been fulfilled. Seven months later, I am still waiting. Because the wrong doors were installed, the threshold was left with a three-inch gap between the track and the decking, wide enough for a small child’s foot to get stuck. I had to hire a deck professional at my own expense to fix this safety hazard before someone got hurt. It didn’t stop there. A bedroom window arrived damaged and was installed anyway. Despite repeated assurances, it has still not been replaced—seven months after installation. The attention to detail throughout the project was terrible. Trim, paint, caulk, and stucco were left messy or incomplete on every window and door in my home. The punch list dragged on for five months, forcing me to live with sloppy, unfinished work the entire time. When they finally attempted to “touch up” the paint, caulk, and stucco, the results were so poor that I had to hire professional painters—again, at my own expense—to correct what should have been done right the first time. Even basic hardware was installed incorrectly. The lock strike plates on the sliders were attached using tiny 3/8" screws, both of which pulled out on the end doors, leaving them unable to lock. This is not only unacceptable workmanship but extremely dangerous, as I have a two-year-old child and a pool in the backyard. I ultimately had to fix this myself with proper 2" screws just to make the doors secure. The photos below speak for themselves. Every window and door—inside and out—looked like this after the so-called touch-ups, and several were even worse than this single example. The caulking and paintwork were so poorly executed that a toddler could have done better. The other two photos show one of the screws that secure the lock strike plate and how it pulled out with almost no effort, leaving the locks unable to function properly. Update 4/16/2026- even after their response and acknowledgment of this review (almost 4 months ago) I still have not heard from SafeGuard nor has one thing changed on the job completion. I still don’t have screens, I still have a damaged window, and there are still other small punch list items incomplete. Do not do business with them regardless of their competitive prices. It’s not worth it and even if it costs a little more with someone else, it will be much better for you in the long run. Hopefully I can find another ES Windows dealer to help me should I need a warranty claim in the future because I am certain SafeGuard will not be there to support me.
Reply from SafeGuard Impact Windows, Doors & Roofing 2025.12.12
Tripp, thank you for taking the time to share such detailed feedback. We take your concerns very seriously, and I want you to know that we are actively reviewing your project and the issues you described. Our team is currently investigating what occurred, and we will be reaching out to you directly soon to discuss this further and work toward a resolution.
Merlin Ganpath
Merlin Ganpath 2026.04.15
     
I had a pleasant experience with the installation team. The project manager Daniel was very professional and informative. He answered all my questions. I highly recommend this company. I’m very happy with my new windows.
Sabrina S
Sabrina S 2026.04.14
     
Safeguard Impact was really great to me throughout the whole process. My sliding glass doors look amazing and I couldn’t be happier with how everything turned out. There was a bit of a hiccup with the hoa because..well you know how hoas are, but June was AMAZING and helped me throughout the whole thing. i love my new sliding glass doors and couldn't be happier.
Zebulun Ben Yahweh
Zebulun Ben Yahweh 2026.04.14
     
The installation was amazing the guys are very knowledgeable about what they are doing and fast I will recommend this company to anyone
yulia dudenko
yulia dudenko 2026.04.14
     
I’m extremely happy with SafeGuard Impact Windows! Everything was done quickly, professionally, and very smoothly from start to finish. It’s been almost 3 years since installation, and recently one of the handles broke — they came out and fixed it completely free of charge. Fast, efficient, no hassle at all. Their customer service is truly top-notch, and the pricing was very reasonable as well. Highly recommend to anyone looking for quality impact windows and reliable service!
Sadie S
Sadie S 2026.04.11
     
Working with Pedro and Fernando was a pleasure, they did my windows and doors in a timely manner, they clean up afterwards each day I was able to leave them in my house to work without worries, I would recommend this company to all my families and friends who need to have work done I'm very pleased with the work they did
CobraFlexX
CobraFlexX 2026.04.10
     
SafeGuard and specifically Daniel and his crew did a phenomenal job installing a very large and tricky 3 pane sliding impact door in my house today. Daniel went well above and beyond (coming all the way from Miami 2 times) making sure that the hardware matched the rest of the windows and sliding impact doors in my house and that the window was perfectly installed by his crew. He even made sure that the extra screen made it to a place where I store it long term. I am absolutely smitten with Daniel's communication and determination to make this door work for my place. Thank you Daniel and your crew at Safeguard. Couldn't be any happier right now!!
Guerdy Gerbier
Guerdy Gerbier 2026.04.09
     
We're just signed a contract with safeguard windows and doors, Mr Oscar was very professional and explain all the process from start to finish, and we can't wait for the job to finish and i will keep you guys posted when the jobs is done 👍 Update Installation was great. Installer did a good job. The project manager Daniel was professional and answered all my questions. I'm very happy with my new windows and doors

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