Saanich Optometry

Saanich Optometry Reviews

Excellent rating
4.6
117 reviews Verified
%title%

%offer%

Reviews (117)
Sarah Buckler
Sarah Buckler
2024.04.10
I adore Dr. Simons. He is kind and patient with me and with my elderly stepmom. Even she likes him, and that’s saying something!
Reply from Saanich Optometry 2024.04.11
Thank you Sarah.
Sean Wallbridge
Sean Wallbridge
2024.02.22
Just had such a great experience. Haven’t had my eyes checked in a while and decided to get an update. Everyone was super friendly and helpful and the doctor took the time to explain everything he was doing and why and answered all my questions with clarity and without being condescending (often not my experience these days…). Thank you very much everyone. 🧡🐳
Reply from Saanich Optometry 2024.02.22
Sean, Thank you.
David Carr
David Carr
2024.02.10
Reply from Saanich Optometry 2024.02.11
Thank you David.
Vivian Grace Ostan
Vivian Grace Ostan
2024.02.09
Such knowledgeable, polite and kind staff. Even before walking up to the counter, I am already greeted with a hello and by name. It really personalizes the experience.
Reply from Saanich Optometry 2024.02.09
Vivian, thank you.
E S
E S
2023.12.30
I have nothing but good things to say about Dr Daisy Tao & the team at Saanich Optometry. They are professional, answer all the questions you may have, and are very thorough in the comprehensive exam. Highly recommend !
Reply from Saanich Optometry 2023.12.30
Eliza, thank you.
Highly recommend. I woke up Christmas morning with some mild pain and swelling in one of my eyes. Was not too worried about it and grabbed some eyedrops from the pharmacy on boxing day. By the night of the 27th the swelling was significant. Called Saanich Optometry at 9 a.m. to ask about an emergency appointment. (last thing I wanted to do was sit in emergency all day, but I would have) They were able to get me in at 11:15. The staff and doctor were amazing. A thorough eye exam was completed, and the issue diagnosed. They sent me home with some homework and a follow up appointment. I highly recommend this office.
Kate Wilson
Kate Wilson
2023.12.18
I have been a patient with Dr. Chin for over 20 years. He is hands down the best optometrist in Victoria! Dr.Chin is very knowledgeable, experienced, has excellent communication, kind and adds just enough humor to visits. He is also excellent with my kids (now teenagers). Saanich optometry staff are lovely , professional and efficient.
Reply from Saanich Optometry 2023.12.18
Thank you Kate.
Laurie Swanson
Laurie Swanson
2023.12.12
Elizabeth, thank you so much for the understanding and kindness you showed me during my recent issues. I am so grateful for your patience and commitment you showed to a very satisfied customer. Sincerely Laurie
Reply from Saanich Optometry 2023.12.13
Hi Laurie, Thank you.
Kerri Alexander-Royster
Kerri Alexander-Royster
2023.11.11
I’ve been a patient with Saanich Optometery for over 4 yrs now and I’m delighted with them they are friendly and thorough and the entire staff is so customer service minded!!! Exceptional is how I find them!!
Reply from Saanich Optometry 2023.11.11
Kerri, thank you.
Schermetz
Schermetz
2023.10.07
I habe been a client of Saanich Optometry for 12 years. The office is very well managed and staffed with professional people that provide excellent customer service. The office has the most up to date equipment and knowledgeable and caeing technicians. Dr. Tao is an excellent optometrist. She is extremely thorough in her eye exam, efficient and does not mind to answer any questions the patient might have. Lastly, the office has a wide variety of fashionable and also more conservative frames. I have always bought my frames at this office and often received compliments for their great styles!
Reply from Saanich Optometry 2023.10.07
Thanks you Schermetz.
Greg Neufeldt
Greg Neufeldt
2023.10.07
I always have a great experience, the appointments are on time, the staff is knowledgeable and friendly. The optometrist, Dr. Chin, has an excellent manner answers all my questions.....
Reply from Saanich Optometry 2023.10.07
Greg, thank you.
Bev Shaw
Bev Shaw
2023.09.22
I have been going to Dr Chin for about 15 years now and I can't say enough good things about him. He found what could have been a very serious medical condition because he is so thorough and diligent. Thank goodness I'm fine but his care and professionalism will never be forgotten. He's always so kind and all his staff are amazing. Please take care of your eyes and go see Dr Chin!
Reply from Saanich Optometry 2023.09.23
Thank you Bev.
Eddie B
Eddie B
2023.09.20
I've been going to Saanich Optomery for 14 years now and have always enjoyed and appreciated the interaction with the whole staff.
Reply from Saanich Optometry 2023.09.21
Eddie, Thank you.
Doug Connell
Doug Connell
2023.09.10
Great service from my Optometry exam to the administration of my insurance coverage.
Reply from Saanich Optometry 2023.09.10
Thank you Doug.
Sheri Lucas
Sheri Lucas
2023.09.07
We have been coming here for quite a few years. The staff are wonderful and Dr Chin is very kind and patient without making you feel rushed! A selection of glasses and contacts as well as a great program for kids glasses
Reply from Saanich Optometry 2023.09.07
Thank you Sheri.
cathy bokyung kim
cathy bokyung kim
2023.08.30
Very best!!! Nice and kind people working here!!!
Reply from Saanich Optometry 2023.08.31
Thank you Cathy.
David Jack
David Jack
2023.08.14
The staff are friendly knowledgeable and helpful.
Reply from Saanich Optometry 2023.08.16
Hi David, thank you for your review. It sounds like we are at a 5 star level with helpfulness and knowledge, but please call us as we would love to hear more about how we can make all aspects of your experience 5 star.
Karen Beales
Karen Beales
2023.07.28
I have been bringing my family to Saanich Optometry for about 4 years now. I had previously been in different optometrists in the greater Victoria, but nothing comparable to the through examination and knowledgeable staff at Saanich Optometry. I really like Dr.Chin and Dr.Simmons ( my kids are very found of him). It's not just about getting glasses but looking after my eyes health. I get all my questions answered. I keep going there even though is way out of my home. Parking around there is easy and free. The place is super clean, and the staff is friendly and efficient.
Reply from Saanich Optometry 2023.07.28
Karen, thank you.
Yen-Sheng Wang
Yen-Sheng Wang
2023.07.22
staff are friendly and Dr. Tao is amazing!
Reply from Saanich Optometry 2023.07.23
Thank you Yen-Sheng.
Eos Cielo Rondina
Eos Cielo Rondina
2023.07.07
Amazing service! Thank you Dr Simon and Emily
Reply from Saanich Optometry 2023.07.08
Thank you Eos.