Verified
Went to Ryan's today for an AC service on an older Nissan Altima with over 200,000 miles on it. After trying to do it myself last year, I needed a little bit more professional help. I have an appointment at 3 o'clock and they were very timely and started the appointment immediately. So immediate that I felt comfortable on waiting for the service to take place. They were very honest and explained what they could do and what they couldn't do, but increased my AC performance and lower the temperature quite a bit. Very satisfied with their service today and their professionalism. If and when I need future service, I will not hesitate to come to them.
You know, I only posted a one star. The man of the office, the ball headed, dude, he lied to me and then he came out to my truck and tried to get in my face when I was talking to the owner of the truck that was in the shop, I caught him in 2 or 3 lies. So that's not acceptable. I guess once you're down this truck, nobody I'm not going to be doing business with you ever again ever. And I expect other people to read this post and understand why. The why is you lied and you're overpriced
Reply from Ryan's Automotive Service Center
Hey Mike, I just wanted to thank you for taking the time to leave a review. I attempted to search your name in our customer database and can not find you listed as ever being a customer of ours. We are all extremely friendly here which is why I found it odd you claimed one of our team members "got in your face" as you mentioned. We also take great pride in being honest and transparent with our customers ensuring we never lie or are dishonest with anyone ever. Please reach out to me at your earliest convivence so we can further discuss this matter. Have a great rest of your week Mike!
