Ruoff Mortgage Reviews

Drew Dial (Realtor) 2025.12.09

     

Justin Jones & Allen Johnson of Ruoff hosted a very educational and fun training for our Real Broker agents! Thank you for being such great industry partners & leaders!

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Reply from Ruoff Mortgage 2025.12.11

Drew, thank you for the generous feedback! Justin and I had such a great time with your Real Broker team. Your energy, engagement, and hospitality made the two hours fly by. We’re truly grateful for the opportunity to partner with you all and support the incredible work your agents are doing. Looking forward to more collaborations ahead!

Annie Martin 2025.12.09

     

This was an awesome presentation. Allen Johnson was the he best.

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Reply from Ruoff Mortgage 2025.12.11

Annie, your kind words mean so much! It was a pleasure spending time with and the Real team, and I’m glad the presentation brought value to your business. Thank you for welcoming us in and making the workshop such a fun, engaging session. We’re grateful for the opportunity to serve you!

Logan Sanford 2025.12.09

     

Alan did a lunch and learn at our real estate office. As a realtor and business owner, I’m always looking for ways to improve and grow. Alan was tremendous and not only a wonderful presenter, but a great listener. He is professional and stayed after to chat with our team. Highly recommend!

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Reply from Ruoff Mortgage 2025.12.11

Logan, thank you for the thoughtful review. It was inspiring to be surrounded by professionals who are so committed to improvement and growth. I truly enjoyed our conversations, and your team’s hospitality made the whole lunch-and-learn a highlight. I appreciate the recommendation and look forward to more partnerships ahead!

Darcy Poulos 2025.12.09

     

Allen Johnson and Justin Jones did a fantastic job explaining in detail how to create and optimize our Google Business Profile. Allen is an outstanding instructor - very personable, knowledgeable, and thorough. Huge thank you to Allen and Justin for bringing us such valuable information! 🤩 P.S. The food from Ale Emporium was an added bonus! 😋🍗🍕

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Reply from Ruoff Mortgage 2025.12.11

Darcy, this review absolutely made our day! Justin and I were honored to share strategies with your team, and your group’s enthusiasm made the session a joy to teach. Thank you for the warm welcome, great questions, and thoughtful feedback. We’re grateful for the chance to support such talented agents!

Erin Schrock 2025.12.09

     

Allen Johnson came into our office today for a Mastermind session. He was wonderful! Very knowledgeable, I learned a lot. Thank you, Allen!

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Reply from Ruoff Mortgage 2025.12.11

Erin, thank you for the wonderful review! You and the Real team were fantastic to work with, and I loved the curiosity and ideas everyone brought to the table. I’m glad you found the information helpful, and I truly appreciate the warm reception. Thanks again for having me in!

Nancy Haas 2025.07.16

     

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Reply from Ruoff Mortgage 2025.07.28

Thank you, Nancy, for your 5-star rating! We appreciate your feedback and are delighted to hear about your positive experience with Ruoff Mortgage.

Aaron Hunt 2025.06.22

     

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Reply from Ruoff Mortgage 2025.06.26

Dear Aaron, thank you for taking the time to rate us with 5 stars. We appreciate your feedback and are delighted that you had a positive experience at Ruoff Mortgage. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Thank you for choosing us as your mortgage lender.

The Nixons 2025.04.03

     

We recently purchased our first home, and working with Chris Cannon at Ruoff Mortgage was hands down the best part of the entire process! As first-time home buyers, we had so many questions, and Chris was incredibly patient, knowledgeable, and always available to guide us every step of the way. He made a complicated process feel seamless and stress-free, always keeping us informed and making sure we felt confident in our decisions. Chris truly went above and beyond, demonstrating professionalism, expertise, and a genuine commitment to helping us achieve our dream of homeownership. If you’re looking for a loan officer who will prioritize your needs and make the mortgage process smooth, we highly recommend Chris Cannon and Ruoff Mortgage. Thank you, Chris, for making this experience such a positive one!

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Reply from Ruoff Mortgage 2025.04.09

We are thrilled to hear about your exceptional experience with Chris and the Ruoff Mortgage team. Your feedback highlights the dedication and expertise that Chris brings to his role, ensuring a seamless and stress-free process for first-time home buyers like yourselves. We're proud to have him as part of our team, and we're delighted that he could assist you in achieving your dream of homeownership. Thank you for your high recommendation and for choosing Ruoff Mortgage.

Kaitlin McGee 2025.02.07

     

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Reply from Ruoff Mortgage 2025.02.07

Hi, Kaitlin. We appreciate the rating and are glad we could provide you with a positive experience!

Neil C 2024.11.05

     

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Reply from Ruoff Mortgage 2024.11.05

Hi, Neil. Thanks for the stars rating!

Fernando Melendez 2024.09.09

     

I had one great experience with Ruoff mortgage. David Mahaffa was my loan officer and he was extremely helpful. He went above and beyond to ensure that everything went smoothly, processed well, answered all my questions and provided support every step of the way. The team I worked with were phenomenal, professional, well educated and informative. I highly recommend working with Ruoff Mortgage company each and every time your looking to purchase a home.

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Reply from Ruoff Mortgage 2024.09.10

Thank you so much for your incredible review! We're thrilled to hear that your experience with Ruoff Mortgage was so positive. David and the entire team are dedicated to providing exceptional service, and it's wonderful to know that their hard work made a difference for you. We appreciate you taking the time to share your experience.

Tami Schubauer 2024.08.30

     

Great team to work with. Absolutely recommend this mortgage company. Chris is excellent to work with. Thank you to all team members!

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Reply from Ruoff Mortgage 2024.08.30

Your positive feedback is greatly appreciated! We're thrilled to hear about your experience with Chris and our team. Thank you for taking the time to recommend Ruoff Mortgage.

Dave Smith 2024.06.30

     

Team Strawn at Ruoff Mortgage offered us competitive rates, competitive fees, and were very communicative. The loan butler application makes it crystal clear when you have outstanding actions and where you are in the overall process. Generally a great experience from application to closing.

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Reply from Ruoff Mortgage 2024.07.01

Wow, thank you for the fantastic review! We're thrilled to hear Team Strawn provided you with competitive rates, fees, and excellent communication throughout the process. We're also glad you found the Loan Butler app helpful in keeping you informed and organized. We strive to make the mortgage experience as smooth and transparent as possible, and your feedback lets us know we're on the right track. Thanks again for choosing Ruoff Mortgage! We wish you all the best in your new home.

catherine strong 2024.04.25

     

I was very pleased to work with Chris Cannon loan officer with Ruoff co. He reviewed my case and got me the best deal that fit me. Chris was very pleasant to work with kept me posted very step of the way . Thanks Chris

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Reply from Ruoff Mortgage 2024.04.26

We are delighted to hear about your positive experience with Chris and the Ruoff Mortgage team. Thank you for choosing us for your home loan needs! We are committed to providing our customers with the best possible service, and we are glad that we were able to meet your expectations.

Dylan Kirk 2024.04.20

     

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Reply from Ruoff Mortgage 2024.04.20

Hi, Dylan. Thank you very much for your rating! We are glad you had a pleasant experience.

Roberta Wiseman 2023.12.24

     

My most recent experience with Ruoff Mortage was absolutely fantastic. They worked very hard getting all steps done to meet my needs. I would highly recommend anyone thinking about refinancing to definitely work with Ruoff. I cannot thank them enough for their services. They definitely earn a 10!

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Reply from Ruoff Mortgage 2023.12.26

We appreciate your positive feedback, Roberta! It's great to hear that your experience with Ruoff Mortgage was fantastic and that we were able to meet your needs. Thank you for recommending us to others. We are grateful for your trust and support.

Angela Hornak 2023.12.15

     

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Reply from Ruoff Mortgage 2023.12.15

Hi, Angela. Thank you for taking the time to rate us!

Joshua Kessler 2023.11.29

     

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Reply from Ruoff Mortgage 2023.11.29

Hi, Joshua. We appreciate the rating and are glad we could provide you with a positive experience!

Ryan Souerdike 2023.11.28

     

Ruoff worked w me to get my dream home, even when the price was raised to more than I was approved for, they worked w me promptly and made it happen. Ask for David Mahaffa!

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Reply from Ruoff Mortgage 2023.11.28

Thank you for your positive review, Ryan! We are delighted to hear that we were able to help you secure your dream home, even when faced with unexpected challenges. We appreciate your kind words about our team member, David. He is a valuable asset to our team and is always willing to go the extra mile to help our clients.

Johnathon Ocelotl 2023.11.23

     

If you need someone to help you out with a loan for a home, Chris is the guy to call. The process went very smoothly and I couldn’t have asked for anyone better to help me out. I don’t like talking to people on the phone but I needed to talk to someone about getting a loan. It felt like I was taking to a friend. I felt like I knew Chris the moment he called me. If there was something I didn’t understand, he would break it down and explain it in words that made it very clear. I really appreciate the help I received from Chris Cannon. Highly recommend having him help you out on your next loan. 👍🏽

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Reply from Ruoff Mortgage 2023.11.27

Thank you, Johnathon, for your kind words and recommendation! We're thrilled to hear that Chris provided you with exceptional service and made the loan process smooth for you. We appreciate your feedback and look forward to serving you again.