My external hard drive started clicking and was completely inaccessible. RTS Data Recovery diagnosed the issue and recovered all my important files quickly and safely. Their team is professional, knowledgeable, and highly reliable.
RTS recovered all our files from our company shared Buffalo NAS. Years of work saved—SAVED US! Highly recommend.
As a photographer, losing a client’s wedding photos is every professional’s nightmare. RTS Data Recovery saved the day—they recovered every file from a corrupted SD card. Their team is professional, skilled, and trustworthy. Highly recommend!
I thought all my files were lost forever, but this team recovered everything! I’m so grateful for their patience and expertise.
After losing so many years of files, I thought they were gone forever—RTS recovered everything! Highly recommend.
Verified
Dropped off an SD card that had deleted all of photos from a trip to Tokyo, RTS recovered almost all of my files within a day. Definitely hoping that I never have to experience that scare again but if I do I'll use RTS!
Top-notch service. They keep you posted along the way with status updates and great communication through the whole process.
I dropped my external drive and got the clicking sound when trying to read the drive on my computer. I didn’t know about data recovery and thought I just lost all my photography from years of travel. I am SO grateful I found RTS. They emailed me a shipping label and returned a perfectly restored 750GB of photos in a little over a week. I learned in my research that if you want the job done right/successfully, you need to use a high quality and sterile lab and that a legit lab will cost some money. You get what you pay for! There are cheaper places that do it in-house, but don’t do it. RTS has very reasonable pricing at like half what others quoted of same quality. Plus if they can’t restore the files, you don’t pay anything. They have a success rate of 95+%. Definitely recommend.
Verified
I dropped my external drive and got the clicking sound when trying to read the drive on my computer. I didn't know about data recovery and thought I just lost all my photography from years of travel. I am SO grateful I found RTS. They emailed me a shipping label and returned a perfectly restored 750GB of photos in a little over a week. I learned in my research that if you want the job done right/successfully, you need to use a high quality and sterile lab and that a legit lab will cost some money. You get what you pay for! There are cheaper places that do it in-house, but don't do it. RTS has very reasonable pricing at like half what others quoted of same quality. Plus if they can't restore the files, you don't pay anything. They have a success rate of 95+%. Definitely recommend.
I am very grateful to have found Paul and RTS Data Recovery. I had been carrying around some important documents on a 4gb USB flash drive and one day it went out. The tech guy at my job couldn't recover the data and I was quoted close to $1,000 by a few other companies. RTS was able to check out the drive the next day and they recovered 100% of my data for a fraction of the price that the other guys tried to charge. Great company, highly recommended!
I was working on my notebook when I did a restart and the 500 GB internal hard drive started chirping like a canary. What a depressing feeling as you recall your last backup date, and your mind begins to grasp just how much stuff has disappeared into thin air. Getting it back is now Job #1 and the first thing is is to make sure you don't give it to some hack who tries to recover the data and can't but charges you for trying. After doing some research, I found RTS. After talking with Paul I regained some piece of mind and confidence that he could probably recover my data. He quoted me a fixed fee and if he couldn't recover the data, there would be no charge. Paul kept me informed during the recovery process and a week later I had my data back. What more could you ask?
Verified
RTS is amazing!!! They got almost all, if not all, of my 1TB hard drive back from the dead! (P.S. DO NOT DROP AN EXTERNAL HARD DRIVE FROM ANY HEIGHT!) I was in desperate need and all other companies wanted $1500 or more!! RTS not only restored my data, they kept me informed the entire way! Note: They will ask for a credit card but they will not charge that card until they have recovered your data and even then, they ask for your permission after notifying you of what all they were able to recover. Simply amazing! Super nice people, efficient and worth every penny!! Thank you all! You are a life saver!!!!
Verified
I am a traveling photographer. Are often time will create a traveling hard drive to carry with me to work on projects while I'm on the road. Well I was traveling in 2015 and my hard drive stopped responding. I was quoted prices up to $1,000 to recover the data. The price made me Shy Away. I gave RTS a call and working with Paul he quoted me a flat rate on a standard hard drive recovery which is consistent with the industry. However he said that you can also provide the service for flat rate that maybe do the job. I dropped my hard drive off to Paul 5 p.m. and I had it back the next day at 7 p.m. Paul communication was exceptional. I was really happy with the service. I'm ecstatic to have all those images back. Thank you RTS and thank you Paul!
Verified
I had a broken external hard drive and I was afraid the data would be lost since I haven't used it in 6 months. RTS retrieved all my files in just a few hours for $95. So thankful because the files were priceless photos of my wife and I living in Australia for 3 years.
Verified
One thing i can say Paul save my life :) My extra hard drive just stop working. '7 year's of family photo and video' i almost lost. But Paul save it!! I was in panic and dont know what to do. Paul was really nice , explain everything and let me know what i have todo later too. I hope never happen again but if it happen i will definitely visit again :).
Verified
What I liked about RTS was that they offered to look at my hard drive at no cost. Many companies don't offer this. I gave them my hard drive to examine because I believed it wasn't working. RTS checked it, said it wasn't working, and that it would cost $600 to repair. That was out of my price range, so I didn't pursue it. However, when I got home, I reinstalled the hard drive to double check that it was still not working. To my surprise, it started working. Then, I looked closely at the drive and realized that I had given RTS the wrong drive. So basically, RTS checked a healthy drive and told me it wasn't working. I thought about going back to them with the broken drive, but because of my experience, I decided against it.
Verified
I found RTS Data Recovery Service through yelp, and I was not disappointed. After reading a few reviews on here I decided to try it out. Probably like most people, I only had one single external hard drive and used it for everything. All my photos, documents, and gopro footage. I never thought of having a backup for my backup until my 2TB Western Digital external hard drive broke down. I was helped by Paul and he did an excellent job of keeping me posted on his progress. Just like these reviews say, Paul gave me a flat rate up front and was kind enough to give me a price for the worst case scenario. Thankfully the fix wasn't too expensive. I paid $285 to have all my data recovered. Other friends of mine have paid over 1 thousand dollars to get their data recovered (their devices might have had more issues). Give Paul your time, your broken hard drive, and your money, and he will not disappoint. He'll let you know exactly what the issue is, how much he'll charge, and when it can be completed. Great service! Zero complaints!! Absolutely recommend!
Verified
Do not do what I did. Instead of using RTS Data Recovery, I used another service. RTS will give you a flat price up front. The other service only gave me a quote after I sent my hard drive to them. The quote was HIGHER than what Paul quoted me. After some negotiations, they matched the price that RTS gave me. However, they couldn't recover my data. They even charged me to send my hard drive back. In desperation, I contacted RTS Data Recovery. They were able to recover my missing data. But there was contamination on the hard drive. It seems that the prior service's clean room was not so clean. So in sum, go with RTS Data recovery the first time. Yes, the price of data recovery is expensive in general. Be prepared to spend a lot. But the folks at RTS are cheaper than others and better than others. You can't go wrong. I wish I had picked them first.
Verified
Had a laptop hard drive crash after Windows pushed an update last week. Contacted Paul and had the drive in Fed Ex the next day. Luckily they were able to make a 100% mechanical recovery (take out the hard drive platters in a clean room and then spin them up in another device). Shame on me for not having redundant real time backups (I have 2 now). I knew better than to have a back up that was over a month old, so this was my penance. Paul was more than communicative and had great advise for backing up. He should know - he deals with this every day. LEARN FROM HIM!! My review would not change if they couldn't recover anything. I was impressed with their turnaround and communication which goes miles in a situation like this. Hats off to the RTS team. I hope I never have to talk to Paul again in this context, but thank God people like him are around when you need them.
Verified
Paul and his team at RTS are magicians! I wasted my time with the Apple "Genius" Bar & Microcenter until a friend recommended RTS. They recovered all my data and successfully backed it up on my external HD at a reasonable price. Others said it couldn't be done but Paul found a way. I highly recommend their services; honest and timely. I can't wait until I spill some whiskey on my laptop again! ;p