Verified Company
Very unprofessional, Rude as hell. And they switched up on the price. My daughter was told 395 for the move then they switched it up and tried to charge my daughter $1,500 to move.
Reply from Royal Moving & Storage Inc. Los Angeles
2025.12.15
Hi Rhonda,
We sincerely apologize for any frustration or inconvenience this situation may have caused. However, we would like to respectfully clarify a few important points.
First, the move was never rendered, and at no point were any charges applied or collected. We made every effort to accommodate your request with care and professionalism, just as we do for every customer at Royal Moving.
Unfortunately, due to challenges in communication during our interaction, we felt it was best to pause and reconsider moving forward with the service. At Royal Moving, we strive to maintain an environment built on mutual respect, professionalism, and courteous communication between both our team and our customers.
We are always willing to resolve concerns and find solutions, but respectful communication is essential.
We stand firmly behind our reputation and our commitment to high-quality customer service, and we always strive to address any issues our customers may encounter in a fair and professional manner.
Thank you for your understanding.
We sincerely apologize for any frustration or inconvenience this situation may have caused. However, we would like to respectfully clarify a few important points.
First, the move was never rendered, and at no point were any charges applied or collected. We made every effort to accommodate your request with care and professionalism, just as we do for every customer at Royal Moving.
Unfortunately, due to challenges in communication during our interaction, we felt it was best to pause and reconsider moving forward with the service. At Royal Moving, we strive to maintain an environment built on mutual respect, professionalism, and courteous communication between both our team and our customers.
We are always willing to resolve concerns and find solutions, but respectful communication is essential.
We stand firmly behind our reputation and our commitment to high-quality customer service, and we always strive to address any issues our customers may encounter in a fair and professional manner.
Thank you for your understanding.
These 3 guys were on time, heads-down and ready to kick out the jams. They got a 2 bedroom apartment with big furniture pieces moved out and in to a new place in 3 hours (granted - new address was right up the street).
Couldn’t be more satisfied. Professional and came prepared with everything needed.
Verified
Jose and his team were very cooperative and experienced. They wrapped and carried every piece of furniture down many stairs with great attention and care. No doubt we will be using them again soon!
Reply from Royal Moving & Storage Inc. Los Angeles
2025.12.14
Thank you so much for your kind review! Your trust means a lot to us, and we’re thrilled you plan to use our services again!
Thank you again for choosing us.
Thank you again for choosing us.
Verified
They showed up on time and provide the service everything I asked for.
We're really satisfied their excellent service!!
I highly recommend them.
Reply from Royal Moving & Storage Inc. Los Angeles
2025.12.14
Thank you so much for your wonderful review!
Thank you again for choosing us, we’d be happy to assist you with any future needs.
Thank you again for choosing us, we’d be happy to assist you with any future needs.
Verified
Daniel and Alex made our move easy. They were fast, friendly and affordable. Would recommend to anyone!
Reply from Royal Moving & Storage Inc. Los Angeles
2025.12.14
Thank you so much for your kind review!
We really appreciate your recommendation and will be sure to share your feedback with the team!
Thank you again for choosing us, we’d be happy to help with any future moves.
We really appreciate your recommendation and will be sure to share your feedback with the team!
Thank you again for choosing us, we’d be happy to help with any future moves.
Verified
Daniel and Alex were fantastic -- efficient, careful, responsive to requests. they were friendly and moved quickly. They provide a terrific service for the value and are well worth hiring.
Reply from Royal Moving & Storage Inc. Los Angeles
2025.12.14
Thank you so much for your wonderful review!
Thank you again for choosing us, we truly appreciate your support and would be happy to assist you in the future.
Thank you again for choosing us, we truly appreciate your support and would be happy to assist you in the future.
Verified
Jose and Wayne did a great job moving us to our new home and were very nice and fun. Our new home had three levels but these guys took the challenge with ease. The hourly quote was upheld and worth the money. The day of they communicated with us and gave us updates on their ETA. We would definitely use Royal Roofing again!
Reply from Royal Moving & Storage Inc. Los Angeles
2025.12.14
Thank you so much for your fantastic review!
Thank you again for choosing us, and we look forward to helping you with any future moves.
Thank you again for choosing us, and we look forward to helping you with any future moves.
Verified
Daniel, Scotty, and team were so professional. Very nice, accommodating, and patient especially when I changed my mind on the placement of furniture. I had heavy items and they treated them with care. I truly appreciate it.
Reply from Royal Moving & Storage Inc. Los Angeles
2025.12.14
Thank you so much for your kind review!
Thank you again for choosing us, and we’d be happy to assist you with any future moves!
Thank you again for choosing us, and we’d be happy to assist you with any future moves!
