Verified Company
UPDATE: the owners reached out to me immediately and expressed that their booking system is still working the kinks out, he was very humble and I felt very taken care of. They came and took care of the job immediately now that's a true study in good customer service!
I scheduled an appointment on the web site. . A week later after I arranged to take off work, plan my schedule around this appointment I get an 830p voicemail the night before saying I wasn't in their service area. (Bronx). Nothing on site about areas on New York City you don't service and the website lets you schedule and confirms it in emails. Steer clear unless you like to waste valuable time.
Scheduled a virtual consultation and had a video call with a person named Dritero. He agreed to email the estimate for the work along with required paperwork for our building. Did not hear from them after that and there was no response to my texts. So unprofessional.
Update: Since I posted this, I was contacted by Dritero. It seems there was some confusion around the communication. Rite Plumbing have provided an estimate.