We recently had permanent lighting, installed by Trimlight, and the entire experience had been fantastic. From start to finish, the process was smooth, professional, and clearly focused on quality.
A special shout out goes to Ricardo Navarro, our salesman, who truly went above and beyond. Ricardo took the time to explain all options, answered every question with patience, and helped us choose the perfect set up for our home. His product knowledge and friendly approach made us feel confident in our decision, and he kept us updated through every step of the project.
The installation itself was clean, efficient, and beautifully done. The lights look incredible – sleek during the day and stunning at night. We love being able to customize colors and schedules so easily.
Overall, we couldn’t be happier with Our Trimlight system or the outstanding service we received. If you’re considering permanent lighting, we highly recommend Trimlight – and definitely ask for Ricardo.
Bob and Donna Wiacek
(UPDATED after reply below) While the sales experience was good, and management understands what makes up a good french drain, the install process had several mistakes. The install team used materials and methods that were not in the approved sales contact and not suitable for french drains. These were corrected in the field when I pointed out the contract requirements to the install team. It did take extra time on both sides to resolve.
After being contacted by the owner and explaining what happened, the contract issues were acknowledged and resolved.
Reply from Revive Your Lawn & Trimlight Chicago
2025.11.06
Brian, I want to make sure we address this right away. I understand we had a disconnect from material you expected, and i do apologize for that misunderstanding. I also understand my team completely fixed and redid the install according to what you were expecting. For making this right, I would hope for at least a 3 star review. Ill make sure I give you a call tomorrow morning to make sure there nothing else we need to do to make all things right.
I love my new Trimlights. Connor was very helpful in explaining everything to me before I purchased. The install team were very nice and neat. Everything was cleaned up when they were done. The lights look great!
Reply from Revive Your Lawn & Trimlight Chicago
2025.11.02
Great to hear from you! And we are so glad your happy. Thank you for your feedback.
I worked with Ricardo for my Trimlight install and he was amazing from start to finish. He walked me through different lighting options, was super patient with all my requests, and really brought my vision to life. He even came back out after the install to help with zoning and make sure everything was perfect. We’re already adding more lights because we love how it turned out. Highly recommend, he’s your go to guy!
Reply from Revive Your Lawn & Trimlight Chicago
2025.11.02
So glad your happy. Thanks for the great feedback. Thats really kind of you.
Excellent company to work with!
The Trimlight folks came out and installed the lighting system on my home in early 2024. The system looks great and works very well. It is amazing the different display patterns you can easily create. They were quick to install and had everything up and running in a single day. They followed up a few week later with personal training and some quick short cuts to make working the system even easier. Over this past summer we had a weather event that damaged some of the equipment. Their service team was here the following week and had everything back up and running the same day. I would definitely recommend this company. It is a pleasure to do business with them.
Date of experience: 23 September, 2025
Date of experience: 23 September, 2025
The sales rep, Ricardo, was awesome to work with. Very flexible and responsive to our needs. The installers did a very professional job. They cleaned up every little piece when they were finished. Looked immaculate. The lights are the talk of our neighborhood. Everyone is in awe when they see them.
Reply from Revive Your Lawn & Trimlight Chicago
2025.10.23
Thank you for sharing! We really appreciate great customers
We had our permanent lighting system installed about one week ago. It was one of the best experiences we have had. From the first phone call we were met with professional caring people. The office people, thank you to Ms. Monika Whitley listen and provided my requests. I do not like high pressured salespeople and they sent my perfect match in Ricardo. He met us on time, explained the product perfectly, measured our home and set the wheels in motion for the installation team. No high-pressured conversations. The installation team came on time, did a perfect installation job, cleaned the area and after the installation and set up the app my phone. Unbelievable, Ricardo did a follow up call to be sure we were pleased with the product and the procedure. The system is absolutely BEAUTIFUL, we have received numerous compliments. IF I could, I would give 10 stars, starting with the office personnel. If you are "thinking" of installing this system stop thinking and just do it. You will be very happy you did. Trimlight Chicago keep up the good work and Ricardo we can't thank you enough.
Reply from Revive Your Lawn & Trimlight Chicago
2025.10.23
Thank you! We love great customers. Appreciate your feedback a lot.
Customer service for repairs or problems with the TrimLights is terrible. I requested on 9/22/25 a service call the controller isn’t working - I was told service was 2 weeks out but would get a call. I followed up with an email 9/26 & 10/2. Just keep getting the same answer someone will call. On 10/6 I received a call saying they could come 10/31. So I went from 2 weeks out to 6 weeks waiting. This is unacceptable - you can sell the product but can’t service in a timely manner and this is the second controller to go bad.
AN UPDATE TO MY SERVICE PROBLEM
I received a call from Patrick who owns the company - he was very concerned that it had taken so long to get someone to confirm a service time and apologized it had taken this long to get on the schedule. Pat arranged to have someone come out the day he called and replace my controller. I appreciate him getting involved and it showed me TrimLight Chicago dies care about their customers.
Reply from Revive Your Lawn & Trimlight Chicago
2025.10.23
Thank you so much and for being a great customer
Our customer service rep, Ricardo, was wonderful. Very knowledgeable, professional and friendly. He's the reason the deal closed. Now we love the finished product.
Reply from Revive Your Lawn & Trimlight Chicago
2025.10.07
Gary, thank you kindly for your review. We really appreciate grsst customers like yourself. Thanks!! 😊
We had an appointment with Dominic from Trimlight on Monday, September 29, 2025, and the experience was outstanding. Dominic was not only very informative and professional, but also incredibly relatable—a true family guy who made us feel comfortable right away. He answered every question thoroughly and presented everything in a fun, engaging way.
Within just 30 minutes, Dominic had taken all the necessary measurements and provided us with a clear cost estimate. Thanks to his efficiency and knowledge, we were able to make a confident decision and move forward with putting down our deposit.
Our installation was completed that same week on Friday, October 3, 2025, which was impressive! The process from start to finish has been seamless, simple, and stress-free. We’re especially excited to meet with the Trimlight rep who will personally walk us through the app and help us start creating the light shows of a lifetime.
Thank you, Trimlight, for making this such a positive experience. We couldn’t be happier with how smooth everything has been, and we look forward to working with you again in the future!
Ajazi Family
Reply from Revive Your Lawn & Trimlight Chicago
2025.10.23
Its great hearing about your experience. Thank you for your review!
I had the trim lights installed on my home. Dominic was an excellent salesperson and explained everything very well. Monika and Irma were extremely helpful in getting everything finalized. I met with Ana who gave me a tutorial on the app. She explained everything in detail and offered ways that I can get help with the app should I have questions in the future. This was an easy process and I would highly recommend Revive Your Lawn & Trimlight to neighbors and family. Thank you for a flawless experience.
Reply from Revive Your Lawn & Trimlight Chicago
2025.08.29
Thank you for your business and your feedback! We love happy customers, and it's been a joy to work with you as well.
Edit: After a few weeks of back and forth we have come to a resolution and we will be moving forward. Patrick has been very helpful and I am hopeful. I will be excited to add photos and another update/star when the work is completed.
We unfortunately had a very poor experience with Revive. When Vincent came out he was very nice but the quality of service wasn't there. He said he'd send us something by end of day. We had to follow up the next week. We paid for the quote and rendering. We received them but they weren't what we discussed. After following up a few times we were told he was out on a family emergency but that someone else would help us. Almost a month later and multiple follow up emails we never received one word from them.
Reply from Revive Your Lawn & Trimlight Chicago
2025.07.14
Colleen, I noticed that you left this up. Let me know if there is anything else I can do for you. It was a shame you got stuck in the middle of Vincent's issues. He's still in California and things haven't gotten better. I hope what we did to pick up where he left off helps you move your project forward with me or the next guy. My cell is 630-344-3890 if you need anything else. Im sure we will talk soon. Thanks, Patrick.
Revive Your Lawn are patient and helpful in my home project involving an underground gutter and sump pump discharge system. The project manager and team communicated well through the entire process. The system that Patrick (owner) designed for my situation has been working well. The products they used "FrenchDrainMan" products are top notch and are well designed. If you have any yard drainage needs, reach out to these guys as they did a great job in my yard.
Reply from Revive Your Lawn & Trimlight Chicago
2025.07.14
Thanks for all the love James! We all appreciate you as well, it was a pleasure working with you.
I don't like to have to write bad reviews - but if I write good ones, I have to share bad ones too. I would have ZERO stars if I could for this one.
We had someone come out on April 19th (David) to look at some things we need to do and would like to do. We were excited because it seemed that it was all possible!
It's now June 11th, and we have YET to receive an estimate.
UPDATE: Patrick (owner) has reached out and offered to make this right. We're working on it - and this review will be updated as the status changes.
Reply from Revive Your Lawn & Trimlight Chicago
2025.06.11
Hello Trish, I will call you in a couple minutes. I completely agree with you to leave the review. David's communication, i agree, is unacceptable. Our representative David is no longer with the company because we had multiple problems with his communication for the last few weeks. I have to really apologize for this. If you will let me, I will pick up where he left off. Again, im really sorry for this experience, and im glad for your feedback. My cell is 630-344-3890, if you need anything in the meantime. Patrick Chlada.