Revive Lab Reviews

Thank you for your feedback, Claire. We would like to clarify the situation so everything is transparent and accurate.

Your device was first brought to us on 3 April 2025 with liquid damage. We carried out a full clean, and once you confirmed, we replaced the screen. The phone was collected on 4 April in working condition, and we advised at the time that liquid-damaged devices can develop faults later, including potential issues with the battery.

You returned on 30 September 2025 for a battery replacement. The battery was fitted, the phone passed all tests, and you collected it the next day with no issues reported. Around 30 minutes after collection, you contacted us with concerns, but as the shop had already closed, we could not check the device until the following day. The photo provided showed edited lines added afterwards, but we still invited you to return so we could inspect the device. You later informed us the screen was working normally again.

There was then no further contact for a month until 2 November, when you booked online to report issues with the mute switch and screen touch. These issues were not present when the device was collected in October. We asked you to bring the device in for diagnostics, but you let us know you were unwell and unable to attend. Diagnostics are essential, especially for a device with previous liquid damage, as faults can progress over time.

You booked another appointment on 26 November and attended. We explained that diagnostics can take up to 24 hours and that we needed the device left with us to identify the root cause of the issues. You chose not to leave the device, which meant we could not begin any testing.

We also noticed that a one star review was posted two hours before your appointment, before we had even been given the chance to assess the device. Your one star review does not represent our customer service accurately, as we have made every effort to assist you and have repeatedly asked for the device to be returned so we can carry out a full check.

We are still willing to run full diagnostics and help you find a solution, but we can only do this once the device is left with us. This is the only way to determine the cause of the problems accurately and give you a proper resolution.

Thanks

Hello Jackob,
Thank you for your review, We are really pleased to hear you had a great experience with Jangra. He always aims to provide the best service, and it is great to know this came across.

Hello John,
Thank you for leaving a review, John. We are pleased that you were satisfied with your visit and appreciate your feedback.

Thank you for your review. We are glad to hear you were happy with the service and appreciate you taking the time to leave your feedback.

Thankyou for the 5 stars we really appreciate it.

Thank you so much for the review. We’re really glad we were able to sort out your charging port issue on the spot with no hassle. Charging port repairs are one of our specialties whether it’s for iPhones, Samsung devices, iPads, Google Pixels, Motorola, Xiaomi and more, we keep the parts in stock so we can get customers back up and running fast.

We really appreciate your kind words and look forward to seeing you again whenever you need us.

Thank you so much for the kind review. We really appreciate it. We're glad we were able to get your charging port repaired even quicker than expected fast turnaround and clear communication are something we always aim for.

We make sure customers are kept informed throughout the repair process and fully understand the issue and solution, so it’s great to hear that came across.

Thanks again for recommending us, and we’re always here if you need anything in the future.

Thank you for the 5-star review! We’re delighted we could get your Apple iPad repaired so quickly — most iPad repairs are completed within approximately 2 hours. We keep a wide range of genuine parts in stock to ensure fast turnaround times, and for any parts we don’t have on hand, we can usually source them the same day. Whether it’s a broken screen, charging issue, or power button not working, our team is always ready to help. We truly appreciate your kind words and support!

Hello Alison,
Thankyou for the 5 stars.

Hello Gillian,
Thank you so much for your lovely review! We’re really happy we could help with your Samsung A25 5G charging port. We usually keep most parts in stock, but if not, we do our best to source them within hours or the same day to get your device back up and running as quickly as possible.

Hello Lyndsey,
Thank you so much for your review! We’re really glad we could help fix your Google Pixel 9 screen replacement quickly at short notice. We understand how stressful it can be to be without your phone, so we always aim to provide a fast, reliable, and professional smartphone repair service in Glasgow to get you reconnected as soon as possible.

Hello Bronwyn,
Thank you so much for your kind review! We’re delighted to hear you found our service amazing and that our team was patient and understanding. At Revive Lab, we always aim to provide friendly, reliable, and professional repair services for all your devices.

Hello Esther,
Thank you so much for your kind review! We’re glad we could help remove the obstruction from your charging port and get your device working properly. At Revive Lab, we always aim to provide friendly, reliable, and helpful smartphone repair services, going the extra mile whenever we can.

Hello Naveen,
Thank you so much for your review! We’re delighted to hear that we could repair your broken phone screen and get your device working like new again. At Revive Lab, we provide fast, reliable, and affordable smartphone repairs for a wide range of devices, even for badly damaged phones. We really appreciate your feedback!

Hello Lee,
Thank you so much for your fantastic review! We’re glad we could help with the Samsung S10 power button and the internal screen protector on your Samsung Flip 5. At Revive Lab, we repair all Samsung devices, including volume buttons, power buttons, and screen issues, to keep your devices working perfectly. We really appreciate your recommendation

Hello lilocean,
Thankyou for the 5 star review.

Hello Liam,
Thankyou for the 5 star review.
We’re happy that we could replace the battery and complete a full service on your device in just an hour and a half. At Revive Lab, we always aim to provide fast, reliable repairs while keeping quality our top priority