Revive Lab Reviews

Hi there,

Thank you so much for your fantastic review and for visiting us at Revive Lab in Buchanan Galleries, Glasgow.

We’re delighted to hear you had such a positive experience with Sahil. We keep most parts in store to ensure fast turnaround times, and if something isn’t immediately available, we can usually source it the same day or by the next working day. Keeping our customers updated every step of the way is very important to us.

It’s great to know your Samsung Galaxy is now back to full functionality and that you found the repair cost fair. Restoring older devices and giving them a new lease of life is something we take real pride in. We’re also pleased the battery care advice was helpful. we always aim to add that extra bit of value wherever we can.

We truly appreciate your support and look forward to helping you again in the future if you ever need us.

Hello Lewis,

Thank you for the fantastic review! We’re so pleased we could help with your Z Fold 6 front screen repair after other shops couldn’t assist. Our team always aims to provide solutions where possible, and we’re glad we could get it sorted for you.

Kind regards,
Revive Lab

Hello,

Thank you for the 5-star review! We’re delighted you’re happy with the service and that your iPhone 14 Pro Max screen repair was completed to a professional standard. We really appreciate your support.

Kind regards,
Revive Lab

Hello Andrés,
Thank you for the 5-star review! We’re delighted to hear that your experience with us was excellent. Our team always strives to provide friendly, professional service and to do our very best for every customer. We truly appreciate your recommendation and support.

Hello Sanskruti,
Thank you for the 5-star review! We’re delighted we could help safely remove your glass screen protector and get everything sorted quickly without any damage to your phone. It’s great to hear you were happy with the service and support from our team.

We also offer precision-cut printed screen protectors for iPhone, Samsung, Huawei, Honor, Oppo, Vivo, watches, and iPads, so feel free to visit us anytime you need one fitted.

We truly appreciate your recommendation and support.

Hello Andrew,
Thank you so much for your kind review! We’re really glad we were able to help identify the issue with your SD card quickly and save you from an unnecessary and costly repair. Our priority is always to diagnose the real problem first, so we can provide the fastest and most honest solution possible.

We truly appreciate your support and recommendation, and we’re always here if you need help with any device in the future.

Thankyou for the 5 star review.

多謝你嘅五星評論！我哋好高興可以幫你解決充電端口嘅問題。我哋為全部裝置提供專業清潔服務，包括充電端口同喇叭，安全清除塵埃同碎片，而唔會造成任何損壞或者日後出現問題。

我哋亦都會為手機、手提電腦同平板電腦提供同樣專業嘅清潔同護理服務，確保所有裝置都保持最佳狀態。

我哋真係好感激你嘅好說話，同埋期待喺你需要我哋嘅時候再次幫到你。

Thank you for your feedback, Claire. We would like to clarify the situation so everything is transparent and accurate.

Your device was first brought to us on 3 April 2025 with liquid damage. We carried out a full clean, and once you confirmed, we replaced the screen. The phone was collected on 4 April in working condition, and we advised at the time that liquid-damaged devices can develop faults later, including potential issues with the battery.

You returned on 30 September 2025 for a battery replacement. The battery was fitted, the phone passed all tests, and you collected it the next day with no issues reported. Around 30 minutes after collection, you contacted us with concerns, but as the shop had already closed, we could not check the device until the following day. The photo provided showed edited lines added afterwards, but we still invited you to return so we could inspect the device. You later informed us the screen was working normally again.

There was then no further contact for a month until 2 November, when you booked online to report issues with the mute switch and screen touch. These issues were not present when the device was collected in October. We asked you to bring the device in for diagnostics, but you let us know you were unwell and unable to attend. Diagnostics are essential, especially for a device with previous liquid damage, as faults can progress over time.

You booked another appointment on 26 November and attended. We explained that diagnostics can take up to 24 hours and that we needed the device left with us to identify the root cause of the issues. You chose not to leave the device, which meant we could not begin any testing.

We also noticed that a one star review was posted two hours before your appointment, before we had even been given the chance to assess the device. Your one star review does not represent our customer service accurately, as we have made every effort to assist you and have repeatedly asked for the device to be returned so we can carry out a full check.

We are still willing to run full diagnostics and help you find a solution, but we can only do this once the device is left with us. This is the only way to determine the cause of the problems accurately and give you a proper resolution.

Thanks

Hello Jackob,
Thank you for your review, We are really pleased to hear you had a great experience with Jangra. He always aims to provide the best service, and it is great to know this came across.

Hello John,
Thank you for leaving a review, John. We are pleased that you were satisfied with your visit and appreciate your feedback.

Thank you for your review. We are glad to hear you were happy with the service and appreciate you taking the time to leave your feedback.

Thankyou for the 5 stars we really appreciate it.

Thank you so much for the review. We’re really glad we were able to sort out your charging port issue on the spot with no hassle. Charging port repairs are one of our specialties whether it’s for iPhones, Samsung devices, iPads, Google Pixels, Motorola, Xiaomi and more, we keep the parts in stock so we can get customers back up and running fast.

We really appreciate your kind words and look forward to seeing you again whenever you need us.

Thank you so much for the kind review. We really appreciate it. We're glad we were able to get your charging port repaired even quicker than expected fast turnaround and clear communication are something we always aim for.

We make sure customers are kept informed throughout the repair process and fully understand the issue and solution, so it’s great to hear that came across.

Thanks again for recommending us, and we’re always here if you need anything in the future.

Thank you for the 5-star review! We’re delighted we could get your Apple iPad repaired so quickly — most iPad repairs are completed within approximately 2 hours. We keep a wide range of genuine parts in stock to ensure fast turnaround times, and for any parts we don’t have on hand, we can usually source them the same day. Whether it’s a broken screen, charging issue, or power button not working, our team is always ready to help. We truly appreciate your kind words and support!

Hello Alison,
Thankyou for the 5 stars.

Hello Gillian,
Thank you so much for your lovely review! We’re really happy we could help with your Samsung A25 5G charging port. We usually keep most parts in stock, but if not, we do our best to source them within hours or the same day to get your device back up and running as quickly as possible.