We're thrilled to hear that you found our service very good! Our team is always striving to provide the best possible experience for our residents. Thank you for your positive feedback, we look forward to continuing this standard of service for you.
WandaMarie M. Duke2026.03.22
Mrs. Coleman was extremely kind and courteous. She was very creative in exploring ways that I could qualify for an apartment In that beautiful location. May she be celebrated and generously compensated for going above and beyond!
We're thrilled to hear that Mrs. Coleman provided such exceptional service in assisting with your apartment search! Your kind words greatly encourage our staff and we'll make sure these compliments reach her.
Jonathan Moreira2026.03.20
Very friendly and efficient. Apartments look nice inside. The outside looks a little run down but not a huge deal.
We truly appreciate your positive feedback. We're glad to hear that you're enjoying the interior of our apartments and found our team to be friendly and efficient. We're continuously working on improving all aspects of resident experience including the external aesthetics. Thank you for being a part of our community!
Dee Matt2026.03.12
I had a great experience while touring the complex. I was shown both the 1 and the 2 bedroom models. Strongly considering moving here, but the other reviews give me pause. At my age and physical limitations, I don’t need to fight battles for basic needs. I’m hoping the bad reviews are from disgruntled residents and based off of individual experiences.
We're thrilled to hear about your positive tour experience in our complex. It's fantastic knowing that both the 1 and 2 bedroom models caught your attention. We understand your concerns about the reviews, but please rest assured that we strive to provide excellent service to all our residents and cater to their needs, regardless of age or physical limitations.
Ms. Cheryl was nice and really funny. She broke down everything that was needed in order for me to understand the information. Looking forward to moving into my place.
Ms Cheryl was the sweetest woman while I was discussing my options with her! She made me feel heard and understood, especially with doing this on my own. Sweetest lady!
Joseph, Thank you for your feedback. we are happy to hear that Josh was able to give you a good tour. I am sorry that your expectations were not met. We hope that you come back to visit us.
I have struggled to get through to live people to see apartments. I was so grateful to meet Cheryl at The Residences of Westover Hills. She is a gem. She is knowledgeable, kind, thoughtful and professional, and a good listener. She took note of all the things I required in an apartment, and was able to show me some great contenders! Thank you Cheryl.
Thank you so much for sharing your experience! We’re glad you were able to connect with Cheryl and that she made such a positive impression. Her professionalism, attentiveness, and dedication to understanding our prospects’ needs truly set her apart. We appreciate your kind words and are happy she was able to show you some great options. Thank you for choosing to visit The Residences of Westover Hills!
Marjos Nava2025.12.20
Si buscas una atención al 100, este es el lugar indicado. Cheryl es amable, y muy cordial. 🙌🏻
¡Muchas gracias por su reseña! Nos alegra saber que tuvo una experiencia tan positiva. Cheryl es una parte muy valiosa de nuestro equipo, y nos encanta saber que su amabilidad y cordialidad hicieron la diferencia. Agradecemos mucho que se haya tomado el tiempo de compartir su opinión. -The Residences of Westover Hills
Thank you for your kind feedback! We’re so glad to hear you had a great experience. Cheryl takes pride in providing excellent customer service, and we’re happy to know her efforts made a positive impression. We appreciate you taking the time to share your review. -The Residences of Westover Hills
Ashli Thurston2025.12.20
Cheryl is a rockstar and completely honest with the most humblest personality ever! Moving is challenging, however with her positive attitude and personality, I found a sense of ease. She deserves 20 stars.
Thank you so much for your wonderful feedback! We’re thrilled to hear that Cheryl helped make your moving experience feel easier and more positive. Her honesty, humility, and upbeat attitude truly make her a standout member of our team. We greatly appreciate you taking the time to share your experience and kind words. -The Residences of Westover
Jayden Hawkins2025.12.20
Amazing experience from start to finish
I had an amazing tour experience thanks to Cherly From the moment I walked in, she made me feel welcome, comfortable, and genuinely valued. She took her time explaining everything clearly, answered all of my questions, and even offered personal advice and encouragement throughout the application process, which really meant a lot during a stressful time.
I appreciate her kindness, and positive energy truly stood out. You can tell she actually cares about people, not just filling units. Because of her, this apartment community immediately felt like home. I’m very grateful for the experience and highly recommend asking for her if you’re considering this property.