Pros: I like being able to track a project and make sure we land them. It makes it easier to recall which ones are still on the hook.
Cons: I don't like that I sometimes forget to use it. I personally haven't come across any negatives.
Overall: There are several benefits I enjoy. Super easy to do expense reports. I like the GPS maps let you know who is close by when visiting a customer.
Pros: It's fast, keeps thorough records of your accounts. Helps keep track of samples and contact information!
Cons: There are some small squares you have to click on to input data, it's harder for me with my vision.
Overall: I use it all day every day for contact info, maps of customers, activity reports, samples out to customers, etc.
Pros: Keep our company organized. We could organize our data, commissions, payments, quotes, opportunities, and great tool to follow up and track all leads.
Cons: heavy software sometimes gives error. we think software design should be updated.
Overall: Great tool and helped us to organize our company. We were able to link quotes and emails which help us to keep on track with opportunities and follow up with clients.
Pros: They understand our industry and pain points. John has created a product that is relevant to our business.
Cons: Team buy-in and implementation is hard. However, that is relevant with any crm. The advantage is this platform has benefits to our individual team members and has helped with the buy-in from each of our team members.
Overall: It’s a great product that we just scratching the surface of it’s capabilities. I tell anyone in our industry who will listen that Repfabric is worth the investment.
Pros: 1. Easy communication with other CRM software.
Cons: 1. Inconsistent notifications for opportunity follow up reminders.
Overall: I am very impressed with the quality of this CRM software. Support is available on an as needed basis.
Pros: The site and mobile app are user friendly. We are able to keep an up-to-date contact list as well as track progress of each customer.
Cons: Honestly, getting the daily emails which is very juvenile. So, nothing comes to mind.
Overall: I believe this has helped our sales team track wins and losses and keep up with ongoing changes in companies,
Pros: This platform provides industry specific features towards manufacturers reps such as territory management, pipeline tools, and call/email/meeting logs.
Cons: The only con would be the website format appears slightly dated. It is totally functional just has a more dated appearance.
Overall: Repfabric is a strong niche solution for independent sales reps, manufacturers, and agencies that need tools tailored to commission tracking, territory management, and multi-line sales. It fills a gap that generic CRMs struggle with and provides real value to its target audience. While the user interface and mobile functionality could use some modernization, the core functionality is solid and highly relevant.
Pros: Organization and full transparency. Helps keep me rolling and keeps me on track! I can keep track of quotes and opportunities that helps with follow up
Cons: Small bugs but Pam is very responsive and it’s mostly because I’m new to it.
Overall: Nothing but praises to the Repfabric software and team. Very responsive and support by the team! Can’t be any happier!!!!!
Pros: This system uses many unique things such as AI and a tool in outlook that will link emails/contacts.
Cons: - No CEM matrix that you can use to link with OEMs
Overall: Easy to learn, organized, fast, low system outages, and AI. The only thing I wish it had was a CEM Matrix.
Pros: It is very easy to use and makes saving my notes very quick and easy. The speech to text feature while using my phone is great. The ability to add customers and companies on the fly is very helpful, especially when you can add someone with just a first name.
Cons: I do not have anything bad to say about using Repfabric,
Overall: Repfabric has made keeping track of my sales day and notes incredibly easy and is a great time saver.
Pros: Refabric has a simple on-boarding process allowing for quick adoption from our sales team. the fact that it allows us to easily import contacts to build and maintain the database is a homerun for me. Note that we are early in the process and have identified that we may want to expand the platform to our inside team.
Cons: I really cannot think of anything at the moment. That said, I was not directly involved in the set-up process. I review our sales teams notes on a daily basis and occasionally add a note on my own.
Overall: Overall experience has been positive. It has allowed an easy review our sales teams' activity. I am also more concerned about database maintenance and see value in our customer database. Next step for me is incorporating our quotation side into this and am looking forward to when that happens.
Pros: You can have all your information into one platform, which help to search every information quickly!
Cons: nothing for know as I'm beginning to use this program
Overall: Easy to use, fast to learn everything cause it's visually all there! you can as well reorganize it for yourself love it!
Pros: This CRM is a fantastic tool for manufacturing reps. I work for a manufacturers rep agency and it has helped us improve tremendously. It’s incredibly easy to use, making it a breeze to manage client relationships without a steep learning curve. Logging interactions is straightforward, helping you keep track of every touchpoint with customers effortlessly. The email compatibility is a huge plus, seamlessly integrating communication and eliminating the need to jump between platforms. On top of that, the customer service and support are excellent — responsive, helpful, and always ready to assist.
Cons: The only drawback I’ve noticed is that the mobile app can be a little slow at times on my phone. However, aside from that minor issue, I can’t think of any other downsides.
Overall: Overall, this CRM is a solid choice for manufacturing reps who need an efficient, user-friendly solution to manage their customer interactions. With great support, useful features, and seamless email integration, it really helps streamline daily tasks and improve productivity.
Pros: Easy to use Outlook app connects emails/creates journal activity without opening website
Cons: Can be clunky - a few extra clicks vs other systems
Overall: I love data, this is been some of the best data I've ever gotten on myself, my activities, and my business. I use it every day, I log so many points of contact that I don't have to search through my emails to see what/when I spoke to someone. I can easily download lists of contacts, activities, and information - I do it all the time to be check out how I'm spending my time. I love Repfabric.
Pros: Managing commissions has been made significantly easier and more efficient, reporting and CRM elements are robust.
Cons: Responsiveness or consideration of enhancements is not always timely.
Overall: Repfabric has been an exceptional enhancement to our business and has contributed to our tremendous growth in the three years that we have used the platform. I would highly recommend Repfabric accordingly.
Pros: Repfabric really does a great job of keeping all your opportunities in front of you. We really have enjoyed using it and it keeps us up to date on all our leads and opportunities. Highly recommend!
Cons: Sometimes the interface can have a bit of a hiccup where you think you have saved an entry but you didn't hit the correct button or backed out before something was saved. This is mostly user error but sometimes it is easy to make a mistake
Overall: We had previously been using a massive spreadsheet to track everything. It was cumbersome and it lacked the ability to provide reminders or prompts to update opportunities. Repfabric took all the pieces that we needed as a business and put them all in one suite. It works so much better.
Pros: Repfabric combined two programs into one for us, making both more efficient and effective for our sales people. All the necessary sales data is clean and available to our reps, making them more effective in planning their sales days. The CRM entry only asks for the necessary data, keeping our reps in the field longer.
Cons: Learning how to pull the most effective reports has a bit of a learning curve.
Overall: We tested and implemented several CRM platforms with little success before we found RepFabric. We have been with Repfabric for 5+ years now and have never looked back.
Pros: Everything possibly needed is within the system. The mobile app contains all information at your fingertips and helps you efficiently with cold calls all in one area
Cons: Sometimes it’s too easy to duplicate info if you don’t spell a word or name exactly the same.
Overall: Repfabric has improved our company’s overall efficiency. It has also helped with tracking leads and opportunities.
Pros: The best thing about RP for me is the mobile app. I am in Outside Sales, so gathering information is crucial. With all the information I gather in the day, it’s easy to use in between sales calls, so I don’t miss Anything.
Cons: No cons. Sometimes the system updates and I’m unable to use, but I’ve noticed this is typically on the weekends.
Overall: Great experience so far! It’s easy to use and A great resource for all the information at my fingertips.
Customer relations and opportunities management
I am able to be in a position to view past records and follow-ups, making selling easy. Repfabric is good at dealing with customer relations and the opportunities for multi-line sellers. It allows me to log all my dealings with different contacts in an organized manner. I think the performance reports always provide the disparities which do not allow me to have an overview of my sales performance. This makes me have to manually compile data from the various reports, something that is tedious and irritating. Repfabric assists me to always track and pursue my sales activities relevant to several products. This can positively be translated to mean that there will be increase in sales efficiency and increase in customer satisfaction.
Verified
