R.E. Graves Heating & Air Conditioning Reviews

Judy Atkins 2025.11.26

     

God bless you Ricky Graves! My AC went the HOT holiday weekend. Ricky provided 2 window units to get us through the 90 degree days pending repairs. No charge! Exceptional customer service. Who else does that? Highly recommend R.E. Graves Heating & Air Conditioning. Judy Atkins 2022 rolls in with snow and cold temps and the furnace not working properly. RE Graves came to the rescue with a quick response and a solution. 5 star service! Judy Atkins 2025 R.E Graves still providing maintenance for my HVAC.

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Bob Tracy 2025.11.07

     

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Dwight Daniels 2025.10.31

     

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Reply from R.E. Graves Heating & Air Conditioning 2023.11.14

Thank you so much for the 5-star rating, Dwight! We appreciate your support.

Joyce Gutman 2025.10.30

     

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Adam 2025.10.16

     

I've used R.E. Graves (3) times now for HVAC related services. They have always been prompt, informative, and fair in their pricing. The technician arrival tracker is a nice touch as well. I will continually use them for my HVAC related needs. Highly recommended!

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Wayne Johnson 2025.10.15

     

Lost A/C overnight - have never used Graves before and the tech was at my house within a couple hours. John S. Was fast and efficient and had my unit up and running in no time. I signed up for the maintenance program because I was so impressed with the work they performed. Thanks to Graves for fast efficient service. Wayne J

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James Hanley 2025.10.14

     

We've relied on R E Graves since we moved to Southern Maryland and appreciate the quality and availability whether for routine maintenance or unexpected problems.

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Hazel Williams 2025.10.13

     

John S was very professional and friendly! As always I am very pleased with the service.

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rickeeta cheeks 2025.08.12

     

Graves heating and air is top notch. Ricky is TOP TIER! He was so efficient and on top of his work. Graves was fast and efficient, from the consultation to the installation. Graves replaced my HVAC system that was falling apart. Ricky was upfront, pleasant, knowledgeable and well versed in his craft. I definitely recommend using Graves Heating and Air!! Thank you for a job well done!

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Therese Gutman 2025.07.01

     

R.E Graves Heating & Air Con saves the day with next day service with an AC hiccup in the heat of the summer. Beyond pleased with the detailed service report and follow through for clear understanding. Top notch individualized service.

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Mark Buy 2025.06.26

     

Great job. Was right to the point. Didnt try to break the bank like some others is St Mary’s. And was nice even in 90+ heat.

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Antonio Gorman 2025.06.21

     

Great company very good to deal with and hands down the best out there. Use them for all your needs

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sunshine R 2025.06.10

     

I need a return call as soon as possible regarding our air conditioner.

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Reply from R.E. Graves Heating & Air Conditioning 2025.06.10

Could you please provide your name?

Hayley Copen 2025.06.09

     

Very professional & was able to respond quickly in an emergency situation. Highly recommend!

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Cody Thompson 2025.06.05

     

10/10 recommend R.E. Graves! Ricky’s exceptional customer service, timeliness, and comprehensive fix for our AC unit exceeded our expectations! He really went above and beyond to ensure we were happy with our service!

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Palmer 2025.05.03

     

I want to say these folks went above and beyond for myself and my family. He was here in a flash and quick to accurately diagnose the problem and fix it for us. Thank you again for helping us get cooled off as the weather gets warmer.

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Wanda Slater 2025.04.30

     

Darryl very professiinal and he explained details in what he is planning to do next. He's a keeper.

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Reply from R.E. Graves Heating & Air Conditioning 2025.05.01

Thank you, Wanda! We're delighted to hear that Darryl provided clear explanations and professionalism. We'll make sure to share your kind words with him!

Justin Miller 2025.04.29

     

Can’t thank RE graves heating and a/c for there quick response. Their tech John was very professional on time and curious had the system up and running with 20 min . Highly recommended company for sure

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Reply from R.E. Graves Heating & Air Conditioning 2025.05.01

Thank you, Justin! We're thrilled to hear about your experience with John and our team. Quick, professional service is always our goal. We truly appreciate your recommendation!

Hazel Williams 2025.03.27

     

Ricky has installed a new furnace and air conditioner unit for me. He is very professional and very friendly !!! His work is fantastic and he does it all with a smile !!! I highly recommend him. You will not be disappointed !!!! JOHN S is a great tech, he is professional, friendly and just a really great guy !!!

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Reply from R.E. Graves Heating & Air Conditioning 2020.05.16

Thanks Hazel! It's a pleasure to have you as repeat customer!!

mark coapland 2025.03.17

     

John and Chris replaced our old HVAC system with a new more efficient system. They were very clean and professional and made sure to answer any questions we had. They took the time to explain to my wife and I the features of the new system as well as the benefits of going to a dual fuel system. They were there all day ensuring the system was functioning correctly and walking us through the new thermostat operation. I would recommend Graves to any one looking for a professional HVAC company that still sells quality systems at an affordable price.

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Reply from R.E. Graves Heating & Air Conditioning 2025.05.01

Thank you, Mark! We're thrilled John and Chris provided such thorough and professional service. Your recommendation means a lot to us, and we're glad you're happy with your new system. Let us know if you ever need assistance!