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Reviews (537)
Mackenzee Dillman
2023-09-06
Critical
Professionalism
Value
This isn’t about their work, and more about their integrity. I live in the neighborhood that’s their company site sits on, and we’ve had multiple issues with the people who drive their trucks. the most recent was this morning i was pulling into my neighborhood and turning left and the driver was turning left out of the neighborhood who DID NOT have the right of way and i had to slam on my breaks with my infant son in the car. So if your drivers could represent your company in a better way than driving in front of people and speeding through our neighborhood, that’s would be appreciated by everyone
Brad Roller
2023-08-26
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
WONDERFUL! So unlike the 'fly by night' contractors that swoop in after a storm and don't do the job the right way. James Simon and Rees Restoration provided professional great looking results. Hassle free with great quality materials and results and what an amazing job at clean up. My roof looks so much better than before. I have recommended them to friends and I wouldn't have done so if I wasn't sure they'd be happy with the results too!
James and Rees get a 5-star review from me easily!!!
Thanks for making the process painless!!
Brad Roller
Taimai Shuz
2023-08-23
Critical
Professionalism
Quality
Lisa G
2023-08-16
Their website states they replace doors, has a page dedicated to door replacement. I called to get my patio door replaced and was told they don't do that.
Bryrony Dougherty Homan
2023-07-24
Critical
Punctuality
Quality
We hired Rees after a hail storm - in March 2021. The work on our property has yet to be finished. I have waited ample time with empty promises.
Some work happened quickly (roof), rest not so much. Still waiting on a window that they scratched to be replaced. Let me know if I’m wrong - but don’t think it takes two years to make a window.
Quality mediocre. Lights replaced in back only partially work. Gutters crooked. Roof leaking?
I would advise considering a different company. I would hire out the work elsewhere if I could get the remainder of the insurance money. They took the initial payment and now I can’t get the work done.
Holly Rodgers
2023-07-06
Rees sent someone quickly to repair my damaged front porch posts. The gentleman was timely, polite and worked efficiently. I will definitely be calling Rees for future needs!
Devon Farmer
2023-06-20
Critical
Professionalism
Punctuality
Responsiveness
Would not recommend this company. They came out and got the roof knocked out in a timely fashion. It was down hill from there, playing phone tag with the drywall guy for more than a month. Finally got frustrated and told them I did not want them to come back.
Kaylyn Murray
2023-05-02
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We have a small leak in our garage and Pete has come out twice now to help us figure out where the water is coming in. He sealed off a couple of different spots free of charge. We truly appreciate his help and kindness! He has been on time and to our house quickly both times I’ve called. Pete and Rees will be our first call for any additional roof or siding issues.
We are glad that Pete was able to help out. Please let us know if you need anything in the future.
Jessica Chong
2023-04-02
Mark Galovic
2023-03-10
We had a house damage scare and contacted our insurance company. On Wednesday, an adjuster came out, along with Mr Rees. The adjuster immediately said "new roof and gutters", and Mr Rees said "tomorrow"! I thought we were in a commercial for a different company! The next day, the roofers were out, and when I arrived home from work ~4:15PM, the roof was completed. The gutter workers came the following Tuesday morning and were finished in just a few hours. The roof and gutters look amazing. Major kudos, to the workers/installers and Rees Restoration, for a job well done!
Thank you for the kind words. We are glad that we were able to help out.
Robert lawson
2023-02-09
Critical
Professionalism
Punctuality
Quality
Responsiveness
Value
Terrible quality work. My aunt had a tree fall on a structure at her dog rescue, Rees was contracted to do the work and this is the end result! There is an end truss that is only on the band board about a 1/2 inch. Trusses don't even meet the gutter fasci, most methed up work I've seen. They were supposed to replace 2- 6x6, 3 trusses and a new metal roof. They did only the metal roof and some jackass carpentry that does nothing for the structure. The metal roof looks like it was cut by hand snips. When she contacted the owner about it, his response was how did you get my number and passed her to Brandon. I wouldn't use em to build a bird house if this is quality work to them.
We understand the frustration and we are currently working with your Aunt's insurance company to get these items addressed that need to be done to do the work correctly. We secured the structure based on what the insurance adjuster wrote originally and didn't want your Aunt to have to pay out of pocket for these corrections. We spoke to your Aunt this morning to update her on what her insurance company is telling us. We hope to hear from them soon so we can address these issues.
Kim Noland
2023-02-04
Positive
Professionalism
Punctuality
Quality
Responsiveness
Came out promptly and put fans to fry up water from hot water leak
Justin Walls
2023-01-19
Critical
Professionalism
Quality
Responsiveness
Value
For 1.5 years after getting a new roof/gutters installed, I have been dealing with leaks in my roof. I have been dealing with leaks in places that never leaked before. I have been overly patient, but enough is enough. I called again last night while it was raining as I sat inside my den watching water run down my wall from the roof. Since I called last night, I figured I would be a priority to receive a callback since I had an active leak, But I figured wrong. I still haven't been called, and if it works like the past leaks, I will have to keep calling them until I can finally get someone there to FIX MY BRAND NEW ROOF AGAIN! Other than leaks, I have had to have more than 4 bundles of shingles fixed due to damage caused by the installers. I have had to have flashing replaced when it was installed wrong, and or the wrong color. I had to have the ridge cap redone since they were also installed incorrectly. The owner extended my warranty from 2 years, to 5 but I'm not sure if it really matters if I have 1 problem after another. All in all, I'm just fed up with this company and I would NEVER recommend this company.
Laqueta Frodge
2022-12-15
Thank you to Jesse McConnel of Rees Restoration for such quick response to three floors of water damage. Spoke with Jesse midmorning and received numerous commerial fans, dehumidfiers and heaters to dry out all the floors and prevent mold just after 12:00 pm. Very repectful and very quick to reply to my concerns. Also helping with the insurance claim. Damage in many areas, I feel secure with Rees and Jesse.
Brittany Wynn
2022-10-25
Positive
Professionalism
Quality
Responsiveness
Value
I recently had my roof, gutters, and ceiling repaired by Johnny Rees and his team at Rees Restorations. When it was 1am and water was leaking into my kitchen from the ceiling my heart sank - I couldn’t imagine the pain that was going to occur with insurance and finding someone to repair the damage. Rees Restoration made it PAIN FREE. Communicated clearly what was going to happen, dealt with insurance, let me pick roof and gutter color, and let me schedule when everything would take place. Would highly recommend!!
Josephine Secnik
2022-10-24
Positive
Professionalism
Quality
Responsiveness
Value
Mike West
2022-10-21
Positive
Professionalism
Quality
Responsiveness
Value
I had some roof damage from back in May from a storm. The insurance company gave me estimate for the repair for the roof. They were only going to pay for the localized damage. Eric Voss of Rees Restoration came and looked at the damage. Eric worked with my insurance company and explained that the whole roof needed to be replaced instead of localized repair of the damage to fix the roof in a correct manner. Eric got the insurance company to agree to pay for the entire roof. Long story short, Eric got me a new roof from the insurance company. All that I had to pay was my deductible. Go job Eric Voss of Rees Restoration!
Havert Nance
2022-10-18
Positive
Professionalism
Quality
Responsiveness
Value
They came at my house 7:30 in the morning And by 430 that evening They had my roof On And cleaning up their mess that they made What a great team Thank you Eric Voss and your team what a Beautiful job
Havertnancejr
Stacey Cisse
2022-10-17
Positive
Professionalism
Quality
Responsiveness
Value
When I went to sell my house, the inspector found roof damage. I was disappointed that my insurance company was not going to be able to cover the cost for a new roof, but the insurance adjuster connected me with Johnny Rees at Rees Restoration. I was relieved that they were able to get my new roof installed quickly and my only out of pocket expense was my deductible! I truly appreciate how quickly they were able to take care of replacing the roof to ensure that our closing date was able to remain unchanged! What was one of the biggest stressors turned into an easy process. Thank you Rees Restoration!
Danny Graham
2022-10-17
Positive
Professionalism
Quality
Responsiveness
Value
The work done on my garage was done very professionally and in a timely manner. I would recommend Rees Restoration to any others needing work done.