It was a positive experience dealing with Recruit Shop. It save a lot of time getting the short list of candidates. The other benefit was the ad was placed on a number of other sites and not just Seek which I think accounted for higher than usual quality applicants. Tom was a pleasure to deal with and it was all very smooth and fast
Tom at the Recruit Shop was the perfect balance between assisting our business and not being too pushy about who we recruited. He understood exactly what we needed and didn't give up until we found the right match! He kept us in the loop and adjusted his work around what we needed. Would definitely recommend and use again!
Thank you for your lovely review. We're so pleased Tom was able to support you throughout the process while giving you the space to make the right hiring decision for your business. We appreciate your recommendation and look forward to helping you again in the future.
Russ Hill2026.05.29
I worked with James Allbones at Recruit Shop to recruit a project coordinator for our fast-growing Queensland business. Within two days, we had a list of possible candidates, one of whom we ultimately appointed to the role. I chose Recruit Shop after carefully reviewing their website and was suitably impressed. In fact, I sent the MD a note about how impressed I was with what I observed. I could not fault the professional service provided; hence, I offer a five-star review.
Well done, Recruit Shop.
Russ Hill
Group CEO and GENERAL COUNSEL
New Era Group.
Thank you, Russ, for your wonderful review. We're thrilled James was able to help you find the right Project Coordinator so quickly. We appreciate your trust in Recruit Shop and wish you and the New Era Group continued success.
Willco Electrical2026.05.26
We’ve had a great experience working with Tom at Recruit Shop. He was excellent to deal with and extremely helpful throughout our recent hire of an SAA commercial solar installer.
I would highly recommend Recruit Shop to anyone looking for recruitment services.
Thank you for the wonderful feedback. We’re so pleased to hear you had a great experience working with Tom and that he was able to support you throughout your recent hire.
Tony Tnokoski2026.05.25
Horrible no idea what they want , poor communication, would stay clear
We're sorry to hear you were disappointed with your experience. We have tried calling about the role you applied for but have not heard back.
We understand it can be frustrating when an application is unsuccessful. In this case, the role was based in a different region to your address and applications were assessed against the location and requirements of the position.
We wish you all the best in your job search.
Adrien Roellinger2026.05.06
Very helpful teams, may take some time but always find good candidates for us
We’re pleased to hear you’ve had a positive experience working with our team and that we’ve been able to consistently find strong candidates for your business over the years.
We understand the landscaping industry can be highly competitive when it comes to hiring quality staff, so we really appreciate your trust and patience throughout the process. Thank you again for choosing Recruit Shop, and we look forward to continuing to support your hiring needs.
Claire Miller2026.05.06
Tom from Recruit Shop was very professional and proactive. The submission of suitable candidates were relevant to the brief and we managed to successfully place within 4 weeks.
We’re so pleased to hear Tom provided a professional and proactive experience throughout your recruitment process.
It’s great to know the candidates presented were well aligned to your brief and that you were able to successfully fill the role within four weeks.
We appreciate you choosing Recruit Shop and look forward to supporting your future hiring needs.
Anthony Perrett2026.04.29
I had a good experience with Tom from the recruit shop. Supplied me with a few good applicants and we filled our scheduling position within a few weeks.
Thank you for your feedback. We’re so pleased to hear Tom was able to support you in finding the right person for your scheduling role.
It’s great to know the process was smooth and that you were able to fill the position within just a few weeks. We appreciate you choosing Recruit Shop and wish your new team member every success in the role.
Adil Talat2026.04.20
Michael was great to work with from the very start, and was able to find an exceptional candidate for a vacant role. Their communication was proactive and the process was very easy - highly recommended!
Thank you so much for the kind words! It's wonderful to hear that Michael delivered such a smooth, proactive experience and helped you land an exceptional candidate, that's exactly what we aim for.
We really appreciate the recommendation and look forward to supporting your hiring again whenever the need arises.
Dave Russell2026.03.26
Excellent service from James in finding candidates for our small Building Design firm, strongly recommend to anyone in need of recruiting assistance.
Thanks so much for your review! We're delighted to hear James delivered excellent service for your Building Design firm, supporting small businesses to find the right people is something we truly enjoy.
We appreciate the recommendation and look forward to helping you again whenever you need.
James Fay2026.03.06
We cannot recommend Miles at Recruit Shop highly enough. He was relentless in his efforts to help us find the right person and a good communicator throughout the process.
Thank you for such a lovely review! Miles will be thrilled to hear this. His determination and clear communication are exactly what we love seeing, and it's fantastic to know it made a real difference for you.
We're grateful for your recommendation and look forward to supporting your hiring again in the future.
JB Trenchless2026.03.05
We worked with James from Recruit Shop who helped find very suitable candidates for our role. The process was great and we will use these services again when hiring for similar roles.
We’re delighted Lisa could help you find your new team member. Building the right team is so important, and we’re thrilled we could support you through the process.
Wishing you and your new employee every success.
Philip Dorward2026.02.14
absolute waste of time applying for jobs with this recruiter. you apply, and get no response, only to see the role re-advertised a second and third time weeks later. You and your clients loss, will be someone elses gain
To clarify, your application for the role was reviewed, shortlisted and submitted to our client for consideration. Once candidates are presented, the client determines the next steps, including interview selection and timing of communication.
Roles may be re-advertised for a number of reasons, including changes to the brief or the client choosing to broaden the search. This is ultimately at the client’s discretion.
We appreciate the time you took to apply and wish you well in your job search.
Rain Francis2026.02.11
Very easy process, saving lots of time and stress. Tom was very friendly, efficient and easy to work with. We quickly found a great candidate.
We’re so pleased to hear the process felt easy and saved you time and stress, that’s exactly what we aim to do for our clients. Tom will be thrilled to hear your feedback.
Congratulations on finding a great candidate so quickly, and thank you again for trusting Recruit Shop to support your hiring.
Marne Puls2026.02.06
At KIN, we use Recruit Shop for all of our recruitment needs across several companies within the KIN family. Lisa has been fantastic to work with — she consistently sends through strong candidates and is proactive in keeping in touch, even when a role is not running as hot.
Lisa is always professional, approachable, and responsive, making the recruitment process smooth and efficient. Her ongoing communication and understanding of our business needs are greatly appreciated, and we value the relationship we have built with her over time.
We would highly recommend Lisa and Recruit Shop to any business seeking reliable and professional recruitment support.
Thank you so much for your thoughtful review and for your ongoing trust across the KIN family of businesses.
We’re thrilled to hear how positive your experience has been working with Lisa. She takes great pride in truly understanding her clients’ businesses and building long-term partnerships, so your feedback means a lot.
We genuinely value the relationship we’ve built with you and appreciate your recommendation. We look forward to continuing to support KIN as you grow.
James Catchpole2026.02.02
Very polite and service driven. Communicated excellently and kept me well informed of all things happening. Even when they swapped people I got the same attention and quiality.
We’re so pleased to hear you felt well informed and supported throughout the process. Clear communication and consistent service are incredibly important to us, so it’s great to know that even during a team transition you still experienced the same level of care and quality.
We truly appreciate you taking the time to share your experience and look forward to supporting you again in the future.
Helen Maniscalco2026.01.23
I engaged this company after being approached via a marketing email while I was looking to employ someone. We usually handle recruitment in-house and have done so successfully for many years, but the pricing seemed fair and the guarantee of an employee within one month encouraged me to proceed.
Unfortunately, the experience was disappointing. I had to constantly follow up with the assigned recruitment consultant Lisa for updates on applicants. Although I raised these concerns multiple times and saw slight improvement, there was an overall lack of urgency and communication throughout the process.
Despite spending approximately $3,500, I am still without an employee. The $700 money-back guarantee does not reasonably compensate for the cost or the time lost. Requests for further compensation were not acknowledged, which left me feeling ignored and having to chase responses.
For comparison, I placed my own advertisement yesterday and already have two suitable candidates lined up for interviews next week.
Overall, this experience reinforced that you get what you pay for. In some cases, it’s better to handle recruitment yourself or engage a more established recruitment company.
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations, as this isn’t the outcome we aim for.
Your comments around communication have been noted and will be reviewed internally.
The money-back and additional guarantee included in your campaign were processed within 24 hours of your written request so please let me know if this has not been received yet.
We’ve been operating for over 16 years and have supported thousands of businesses across Australia. Recruitment outcomes can vary depending on role requirements, location and market conditions, which is why we offer flexible services designed to suit different hiring needs. While some employers prefer to recruit in-house, many choose to partner with us for our reach, experience and value.
Thank you for taking the time to leave a review. If you’d like to discuss this further, I’m happy to do so, and we wish you all the best with your recruitment moving forward.
Samantha - GM Recruit Shop
Simon Hrycyszyn2026.01.06
Dealing with James from the Recruitshop was a great experiance James went above and over what someone would expect to fill the role of a spare parts interpreter, James kept in touch with updates and progress, his dedication to fill the role was excellent.
The canidate he found for us is preforming well and would have been impossible without the Recruitshop as i have tried many other Reruitment agencys for the same position.
I would recommend James and the Reruitshop at the highest level he was professional, organised and provided excellent customer service thanks James
Thank you for such a thoughtful review! Spare parts interpreter roles can be genuinely tough to fill, so it's wonderful to hear James went above and beyond and that your new team member is performing so well.
We'll be sure to pass your kind words along to James, and we look forward to supporting your hiring again whenever you need.
Sagie 1802025.12.18
I had an excellent experience with Lisa Davidson at Recruitshop. Her service was outstanding, professional, responsive, and genuinely supportive throughout the process. Lisa took the time to understand exactly what we needed and delivered with efficiency and care. I highly recommend Lisa and Recruitshop for anyone looking for exceptional recruitment support.
Thank you for the kind feedback. We’re so pleased to hear you had an excellent experience working with Lisa. We really appreciate the recommendation and the opportunity to support your recruitment.
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