Verified Company
A brilliant company to deal with. Everything arranged really efficiently. Communication was superb with very swift and helpful reply to emails.
Planting a tree in Kenya was the icing on the cake! Will definitely recommend to my friends.
This was the first time I’ve used Howard Conrad to repair any tech. This was to repair my iPhone 13 Pro Max. Making the appointment and leaving my phone with Danny for a few hours was seamless and professional. The repair was carried out and I was updated on progress. The collection was quick and the price fair and very reasonable.
Highly recommended.
Andrew Leigh
I had an issue with my screen and after a quick phone consultation, I was advised that my MacBook screen needed replacing. This was done efficiently and now my laptop is working good as new! Thank you so much for all of your help. There's no one else I'd trust with Apple products!
Excellent service. Repaired my Homepod 1st Gen after it would not power on and the Apple "Genius bar" said that it would be cheaper for me to buy a new Homepod than get it repaired. Whereas the Howard Conrad team went beyond the call of duty and not only repaired the faulty diode (the issue) but also replaced capacitors at same time. Whole process from submitting the request to the return of my Homepod took less than the estimated 10 days. Even gave me a voucher to save money with them when my second Homepod suffers the same fault as the first. I will be using Howard Conrad for my out of warranty Apple repairs from now on.
From start to finish this has been a really great experience.
When my old HomePod suddenly stopped working ( absolutely dead)
I searched online for a repair service and found Howard Conrad, and I'm so glad I did.
I was kept up to date at every stage, I cannot thank the team enough and now my Pod is as good as new! With a 5 year guarantee it's an excellent professional service and I'm more than delighted and would not hesitate in recommending their service to anyone.
Thanks Steve 😀
Kaye
Excellent, speedy and extremely helpful. Answered all of my questions and queries and will be using again! Definitely recommend using their services!
Really responsive and helpful, Kyle really did help me get my order correct and super happy with the set up he provided!
Reply from Re-Macs
2026.09.17
Hi Jonathan! Really glad to hear Kyle helped you have a great experience, and we hope to hear from you again next time you upgrade :)
These guys are fantastic. I had a HomePod with some Issues and the whole process was fantastic from start to finish. They replaced a few parts that weren’t even broken, but they thought might need it. It came back to me working perfectly again. Communication was excellent, and the booking process was easy. Really first rate service. If I need any Apple equipment repairing, I will always go to these guys. Thank you very much
My Home Pod stopped working so it had been parked in the attic for over a year as I simply couldn’t part with it but couldn’t justify paying Apples repair price! I came across Howard Conrad after someone told me that it could probably be repaired and to search for third party repairers. From the outset the communication was excellent and I decided to send it myself by recorded delivery. An email acknowledged that it had been received and a further email confirmed what was wrong with it, what would be done to repair it and when to expect it back. It arrived back on the day promised working perfectly. I am so happy to have it playing my tunes again and delighted with the service and communication from Howard Conrad. No hesitation in recommending this company.
Easy recycling process, and very fast payment once the iMac had arrived. Great that collection is included.
great company, super quick collecting and inspecting my mac and gave me the full amount they quoted unlike most companies! Highly recommend!
Absolutely superb service. A great solution - fixing the really annoying pop & crackle on my HomePod! Great communication all the way through. Can’t recommend highly enough.
Fantastic customer service by people who care at what they do.
Wish I had used earlier.
Highly recommended
An excellent, fair and prompt process altogether. Thank you so much to all who were involved and Callum who kept me updated with the process including payment. Would highly recommend!
The guys managed to bring life back to an Airpad that refused to charge. I looked at other repairers in Harrogate but felt that Howard Conrad offered a more professional service and a 3 year guarantee.
Replaced my iphone screen within a couple of hours - excellent service and I would trust them with any iphone/computer repair.