Verified Company
Following the consolidation of two properties, my lawyer recommended 'Rates 4 U' to manage the process of switching from two COJ municipal accounts to one. This was complex and tedious, but I must praise Sharmaine for her knowledgeable & professional approach, perseverance and the excellent contacts she must have to get this done. She kept me abreast of the progress step by step and she was an absolute pleasure to deal with. I would wholeheartedly recommend her to anyone needing to 'get something done' at the COJ.
I received fantastic service from Sharmane.
I was struggling to change my residential property category on my COJ account from bussiness rates to residential rates for 2 years.
Sharmane assisted me in this and within 2 months my account was corrected.
She always kept me posted on the progress and also checked in with me.
Won't use anyone else for assistance with my municipal account queries.
To say i am pleased with Sharmane's services is truly the understatement of the year. She helped resolve a billing issue i had been struggling with for close to a year, and went on to help me convert to a prepaid electricity meter in record time. She kept me updated with each step and patiently answered all my questions. I would not hesitate to recommend her to anyone with CoJ headaches, keep shining Sharmane!
Reply from Council / Municipal Queries - Rates4u - Gauteng
2024.11.02
Thank You, my dear, we are happy to help, shout it you need anything else.
Always such a pleasure to deal with service providers who are so efficient and communicate well- I received a call within 24 hours of logging a query- and the advice/information provided has really helped and spared me so much anguish.
God bless you
Reply from Council / Municipal Queries - Rates4u - Gauteng
2024.11.02
Thank you kindly, shout if we can help with anything else.
