After having the same recurring problem for years and other companies coming out only to fix the problem temporarily. I called Rapid drains, they went above and beyond to find the root cause. I would usually have to call someone out every 6 months. It’s been 18 months since Rapid Drains came out and I’ve had no blockages since. Sam was very professional and even did call backs to make sure the problem was still resolved. Well worth giving them a call.
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I phoned Rapid Drains regarding an urgent issue that needed to be sorted A.S.A.P, due to water filling up very quickly and having guests coming to stay the same night!
Sam said he would be over as quick as he can and he did so, arriving withing half an hour. Sam found the issue to what caused the problem and managed to get it sorted before my guests arrived.
Sam was very polite, well mannered , very informative and very proactive. 10 /10 recommend!!
Thank you Sam & Rapid Drains
Reply from Rapid Drains Ltd
2025.04.23
Thanks again Zoe!
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Had our drains relined by Rapid Drains in August 23, due to having to rod the drains every month. No issues until April 24, when the wall above the pipe collapsed. Called emergency home care over the weekend and they couldn’t come out till Monday. Called Sam on Monday and he was more than happy to come out free of charge to resolve the issue. Emergency home care cancelled. All sorted now. Thanks Rapid Drains.
Reply from Rapid Drains Ltd
2024.10.26
Thanks for your review Andy, glad to be of service and get this one sorted in the end.
Had sam and marley. Who came to the property. They were very polite, and professional throughout the time they were there..They were able to establish many complications with the blockages in my property and around the neighbouring properties. .Throughout their investigation they had found that it was a shared line and would be needing further action. Very much appreciated from them both .
Reply from Rapid Drains Ltd
2024.10.26
Thanks Charlotte, sorry we couldn't have been of more help on this occasion. Hope all was resolved.
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Had a blockage and called pro drainage who came out within a few hours, i lovely bloke called Jordan came, he was so friendly and helpful, I couldn’t fault him at all, nothing was too much trouble for him, he is a credit to the company.
Reply from Rapid Drains Ltd
2024.10.26
Thank you for your kind review Yvonne.
The workman who came was quick and efficient and even had a special camera they put inside the drain and shown me my drain pipes. After viewing the pipes after unblocking them with the camera I was told there was nothing wrong with my pipes and it was just a simple blockage. Ive never had a problem with my drain pipes in 10 years of living in my current residence. Will use again in future if problems arise 👍
Reply from Rapid Drains Ltd
2023.12.27
Thank you for your kind review Frank. Pleasure to be of service.
Excellent service from Rapid drains from initial phone call to completed job. Jamie arrived an hour after first contact, and was friendly and kept me informed on the progress of the job, which turned out to be a bigger job than expected!! Will definitely be recommending Rapid Drains to family and friends.
Reply from Rapid Drains Ltd
2023.12.27
Thank you for your kind review Joanne. Glad to be of service.
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