Ranch Road Jewelry Reviews

C Foerster 2026.03.02

     

The best jewelry shopping experience ever! Owner George Poe and his salesperson, Lisa went the extra mile to create a breathtaking diamond ring/wedding band set for 45th anniversary! Lisa is the best at showing many options, and even offered some creative ideas for me to redesign some of my existing jewelry. I have already gone back and made another purchase from their estate jewelry section. Since then, other family members have made purchases from Lisa and George! My jewelry store for life! Thank you!

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Nancy Alexander 2026.03.01

     

Everybody there is really nice and very helpful. A while ago George went out of his way to make sure a very sentimental watch got repaired correctly.

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Warren Haynes 2026.03.01

     

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Reply from Ranch Road Jewelry

Thank you, Warren, for taking the time to leave a review. We appreciate your support!

Stephen Powell 2026.02.28

     

Fair efficient and with a smile... BIG thanks from the Freaks Family!

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Reply from Ranch Road Jewelry

Thank you, Stephen! We appreciate your kind words and are glad to hear that you had a positive experience!

Levi E 2026.02.27

     

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Reply from Ranch Road Jewelry

Thank you, Levi, for taking the time to leave a review. Your feedback is appreciated!

Spillon D 2026.02.25

     

Claudia was professional and helpful with my transactions. Cannot wait to do business again.

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Reply from Ranch Road Jewelry

Thank you! We're glad to hear that our team was professional and helpful during your transactions. We look forward to serving you again soon!

Greg 2026.02.25

     

I love the people at Ranch Road Jewelry, George is the man!

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Reply from Ranch Road Jewelry

Thank you, Greg! We're glad to hear you love the team at Ranch Road Jewelry, and we'll make sure to pass along your kind words to George. Your support means a lot to us!

Elaine Wolff 2026.02.22

     

I love this place. The people are very welcoming and helpful. Their jewelry beautiful. I had a chain repaired and l looks perfect. I have used this business for many years

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Eleanor Howell 2026.02.21

     

Great service, friendly, efficient. Definitely plan to return. Beautiful jewelry

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Reply from Ranch Road Jewelry

Thank you, Eleanor! We're glad you enjoyed our service and found our jewelry beautiful. We look forward to welcoming you back soon!

aaron dixon 2026.02.20

     

This was the second time I've had something done at Ranch Road Jewelry and both times my experience was excellent. The staff is fabulous and the store has a warm and inviting atmosphere.

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Elle Shelley 2026.02.17

     

Always the best!

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Reply from Ranch Road Jewelry

Thank you, Elle! We appreciate your kind words and are glad to hear you consistently have a great experience with us.

Nathan Sanchez 2026.02.15

     

I went in to have some links removed from a new watch and, Arthur who helped me, was very friendly and accommodating.

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Reply from Ranch Road Jewelry

Thank you, Nathan! We appreciate your kind words about Arthur and are glad to hear he provided you with friendly and accommodating service.

Vickie Clark 2026.02.15

     

Lisa was great. She honored the original price that she quoted us. With precious metals skyrocketing, the outcome could have been so different.

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Reply from Ranch Road Jewelry

Thank you, Vickie! We're glad to hear that Lisa provided great service and honored the original price for you. We appreciate your feedback!

Kristin Nauert 2026.02.14

     

Lisa was great! Knowledgeable and patient.

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Reply from Ranch Road Jewelry

Thank you, Kristin! We're glad to hear that Lisa made a positive impact with her knowledge and patience. We appreciate your feedback!

Terry Wheeler 2026.02.14

     

Very courteous and professional.

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Reply from Ranch Road Jewelry

Thank you, Terry, for your kind words! We appreciate your recognition of our team's professionalism and courtesy.

Nick Mock 2026.02.12

     

Didn’t want to say anything in the store but bring your calculator. I understand silver is on hold today but was told 90 percent of spot and at store they said 80 percent, that’s ok they are supply demand oriented. Offer was 1850-1900 for 35.24 oz. So right under 54 and oz. and spot is 77ish so offer was actually only 70 percent. On the fly in my head I calculated it at 26ish so I walked away but actual percent was worse and closer to 30 percent spot. Maybe it was an honest miscalculation on their part but be mindful when selling.

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Reply from Ranch Road Jewelry

Thank you for bringing this to our attention. We take concerns like this very seriously and sincerely apologize for the confusion. This was an honest mistake on our end, and we want the opportunity to make it right.

George Poe, our owner who personally handles bullion transactions, would be happy to speak with you directly and walk through the entire calculation step-by-step, either in person or over the phone. The numbers referenced above are not accurate, and we would truly appreciate the chance to clarify everything.

If you’re willing, please contact George at 512-690-6522 so we can address this properly and ensure it does not happen again.

Megan McDowell 2026.02.12

     

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Reply from Ranch Road Jewelry

Thank you, Megan, for taking the time to leave a review! Your support means a lot to us.

Vernon Hill 2026.02.12

     

Hump day Wednesday! Great experience at Ranch Road Jewelry the staff is amazing! The work is a true testament of quality ! Really nice prices ! You bet try Ranch Road out for yourself! !

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Reply from Ranch Road Jewelry

Thank you, Vernon! We're so glad you had a great experience at Ranch Road Jewelry and enjoyed our staff and quality work. We appreciate your recommendation and hope to see you again soon!

Tandi Geoege 2026.02.08

     

Went in to sale some silver today. Cookie assisted me, and I could not have asked for a better associate. I was extremely pleased with the service received. I will be returning due to the great customer service Cookie provided.

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Reply from Ranch Road Jewelry

Thank you, Tandi! We're glad to hear you had a great experience with Cookie and appreciate your kind words about the service. We look forward to seeing you again!

Thomas McSwain 2026.02.05

     

I needed my watch repaired. I was met quickly and introduced to the watch repairman. He explained what he thought was wrong, and checked it out. Turned out he was right .Had to order the part. Took 1 day to get there. It was fixed and I got an email saying it was ready. The cost was exactly as quoted. Didn't know they were closed on Monday but makes sense they work all day Saturday.

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Reply from Ranch Road Jewelry

Thank you, Thomas, for sharing your experience! We're glad to hear that the repair process was smooth and that our team was able to assist you effectively. Your feedback is greatly appreciated!