Verified Company
David was so wonderful to work with and helped us, truly going above and beyond to make sure we were taken care of. When we first noticed a leak, he was quick to respond and identify the source of the problem. He then helped provide us contacts to assist with mitigation and next steps to resolve the damage to our bathroom. He explained everything he was doing throughout the process to make sure we understood what work needed to be done. I would highly recommend working with Radiant and specifically asking for David if you have any plumbing work needed in your home.
Reply from Radiant Plumbing, Air Conditioning, & Electrical
2025.12.17
Hi, Katherine. Thanks for taking the time to share your positive experience. We truly appreciate it!
I want to thank Oscar Flores and his assistant for the work they did on my sewer pipe. It was a tough job but their work was impeccable!
Reply from Radiant Plumbing, Air Conditioning, & Electrical
2025.12.17
Hi, Jesse. We are thrilled to learn that you had a positive experience with us!
Brent Thompson was very knowledgeable and efficient in finding my water leak and making repairs. He made suggestions for future improvements for my plumbing. If he wasn’t married already I’d marry him.
Reply from Radiant Plumbing, Air Conditioning, & Electrical
2025.12.17
Hi, Chelsea. Thank you so much for leaving us a stellar review!
Fast service (same-day!) for my water heater replacement, Zeke and Mike were clear, calm communicators and did a great job getting me back up and running with family on the way. Fair price and fast, professional, great work. Would recommend!
Reply from Radiant Plumbing, Air Conditioning, & Electrical
2025.12.17
Hi, Jason. Your feedback is highly appreciated. Thank you for the review!
My old AC broke down on a HOT day and Radiant had a new one installed in about 36 hours! Very efficient, dependable, and trustworthy! My house stays so cool and my electric bill was cut in half!
Reply from Radiant Plumbing, Air Conditioning, & Electrical
2025.12.16
Hi, Thelma. We are thrilled to learn that you had a positive experience with us!
Great service. He identified the problems quickly and explained it clearly. Took about an hour to unclog a sink and install new parts on the toilet. He tested it to make sure everything worked and cleaned up all the water and dirt from fixing and walking in and out. Price was fair. Would definitely hire again.
Reply from Radiant Plumbing, Air Conditioning, & Electrical
2025.12.16
Hi, Syd. Thank you so much for leaving us a stellar review!
I am living in a nightmare because of this incompetent company. I had a brand new HVAC installed in September and they still cannot get it right. I have had 6 technicians come and no one is able to get the system to function properly. I am without heat once again and fed up. I asked for documentation and for a supervisor to call but they do seem to care.
Reply from Radiant Plumbing, Air Conditioning, & Electrical
2025.12.16
Hi Vincent, Sincere apologies – reading this stings, and we own it. You deserved a much smoother experience. To get this resolved quickly, please call us at (512) 690-4935 today. We’re ready to listen and act.
Reply from Radiant Plumbing, Air Conditioning, & Electrical
2025.12.16
Elliot,
We appreciate you reaching out.
We take all concerns seriously; however, we are unable to locate any customer matching your name.
We would like to resolve this if it relates to our company. Please reach out to us at (512) 690-4935 or hello-austin@radiantplumbing.com.
Woody
GM, Radiant Austin
We appreciate you reaching out.
We take all concerns seriously; however, we are unable to locate any customer matching your name.
We would like to resolve this if it relates to our company. Please reach out to us at (512) 690-4935 or hello-austin@radiantplumbing.com.
Woody
GM, Radiant Austin
I have used them in the past and loved them at the time but my latest experience with them will be my last. I made an appointment days in advance and took off from work to be home. They not only didn't make my morning time slot but didn't even manage to get someone out at any point all day. I was left high and dry. Really upsetting level of service.
I was always willing to pay a bit more for good service but now they are priced at a premium and apparently can no longer deliver. The woman I dealt with said a manager would call me but that call never came.
Reply from Radiant Plumbing, Air Conditioning, & Electrical
2025.12.16
Hi Angustx11,
Thanks for the response.
We take 5 star service seriously.
Unfortunately, we are unable to find you in our database.
We would like to resolve this if it relates to our company. Please reach out to us at (512) 690-4935 or hello-austin@radiantplumbing.com.
Woody
GM, Radiant Austin
Thanks for the response.
We take 5 star service seriously.
Unfortunately, we are unable to find you in our database.
We would like to resolve this if it relates to our company. Please reach out to us at (512) 690-4935 or hello-austin@radiantplumbing.com.
Woody
GM, Radiant Austin
Told me they will be there and did a no show. Total waste of my time.
Reply from Radiant Plumbing, Air Conditioning, & Electrical
2025.12.16
Hi Jing,
I appreciate you reaching out but can't find you in our system.
I would love to resolve this if it relates to our company. Please reach out to us at (512) 690-4935 or hello-austin@radiantplumbing.com.
Woody
GM, Radiant Austin
I appreciate you reaching out but can't find you in our system.
I would love to resolve this if it relates to our company. Please reach out to us at (512) 690-4935 or hello-austin@radiantplumbing.com.
Woody
GM, Radiant Austin
They arrived the same day I called them for help. Farid is amazing! He zeroed in on the problem and had it fixed in no time.
Reply from Radiant Plumbing, Air Conditioning, & Electrical
2025.12.15
Hi, Alicia. Thanks for taking the time to share your positive experience. We truly appreciate it!
Quote was much, much higher than others. After the initial consultation, they were quite aggressive about booking the service. When I said “no” to that, the rep on the phone hung up on me. After that, a different rep continued to text me. This all left us with a very negative impression.
Reply from Radiant Plumbing, Air Conditioning, & Electrical
2025.12.16
Hello Cori, We’re really disappointed to hear this, and we apologize. Could you please call us directly at (512) 690-4935? We need to hear the details firsthand and make this right for you.
