Verified Company
AWESOME Coral shop.
Love coming here with my son to pick up corals. The same very friendly person has always been there every time I have been, and is always SO helpful and accommodating! Always knowledgeable and takes the time to answer all our questions and curiosities. HIGHLY RECOMMEND stopping by QCC, but make sure you set aside a good chunk of your day to browse their amazing farm! no space wasted for fish, just pure coral goodness!
I received my Cyber Monday Sale order today. It was on time, well packed and the corals are amazing. Probably the very best corals I've ordered online. I also had a few questions and it was promptly answered every time! Wish I loved closer, but you have a new loyal customer nonetheless. Every coral is 3/4 extended in 4 hours! Beautiful! Keep up the good work and good customer service!
got the 6 pack of ultra grade rockflower anemone they arrived quickly and healthy a beautiful assortment. Photo take while acclimating with a olight uv light not super accurate but gives a good idea ..the uv light helped alot as far as coloration for a ultra i am very disappointed. All a singel color the 2nd color is what I call clear but a tan or Grey kinda. Seemed to good of a price but having no choice in color or anything I assumed is what helped play a role in the lower price . Nothing I got looks like what is pictured not remotely. I will say they seam very very healthy . In the best shape out of any rockflower or anemone for that matter that ive orderd .. bright yellow and pink are fromqcc center 2 are old this is under 100 percent blue . They have only ben in the. Tank less the. 2 hr if they gain color i will update photos and retract comments otherwise this is my experience 11 25 2025
Great corals/Great prices
This was my first order from QCC....I ordered 4 torches, 2 shrooms and 2 mystery packs...All my corals arrived in great condition, very clean very few pests if any!!! And on time, well packaged!! Customer service has been quick with responding and has been friendly!! My only complaint (not major) is that the aqua sky shroom was super tiny and encrusted over by coraline algae...I nearly threw the plug away because all I saw was purple...I had to break off some of the coraline to barely discover the hidden shroom...Again not a big deal!! Overall, I am very happy with my order!! Everything looks great and opening up nicely!
I would definitely purchase from QCC again in the near future!
Thanks for the great experience with your company!!
Date of experience: 01 October, 2025
Date of experience: 01 October, 2025
Got my order today and just wanted to say thanks for the great experience buying with you. Order was sent fast and you allowed me to add an item last minute. When the box arrived, I acclimated the four corals for temp, acclimated for water and then dipped. I did not notice even one hitchhiker. Corals have been in my tank for about 4 hours now and everything is already opened up and looking great.
I have been buying several corals could be 3000-4000 usd in total and they are arrived on time and in good condition. But this time I mistakenly I placed duplicate order and within 4 mins I sent to cancel my duplicate and I got rude reply and infact my shipping is on next monday... so QQC not able to cancel if we do any order by mistake?. Poor service, may be someone newly joined and they replied me. They should have seen my buying history with me before making rude replies. Im NOT going to place any more orders with QQC. I will be buying with TopShelfAquatics or WWC. Both are equally best in service and much better quality compared to QQC. Good Bye QQC ! you lost a good customer
Reply from Queen City Corals
2025.09.30
Hi Anburaja,
We sincerely apologize for your recent experience with us. You’re absolutely right that it should have been handled better, and we’re sorry for the frustration this caused.
Our cancellation policy is clearly outlined at checkout and must be agreed to before placing an order, which is why the response you received referenced it. That said, the tone of the reply you received was not in line with the service we strive to provide. It was sent by a new team member who is still learning, and we take full responsibility for that mistake.
We’ve gone ahead and refunded the duplicate order in full, and we truly regret that this interaction left you feeling undervalued after being such a loyal customer. Your support has meant a lot to us, and we will be using this as an opportunity to improve how we handle these situations moving forward.
Thank you again for your past business, and we hope you’ll consider giving us another chance in the future.
– Kevin
We sincerely apologize for your recent experience with us. You’re absolutely right that it should have been handled better, and we’re sorry for the frustration this caused.
Our cancellation policy is clearly outlined at checkout and must be agreed to before placing an order, which is why the response you received referenced it. That said, the tone of the reply you received was not in line with the service we strive to provide. It was sent by a new team member who is still learning, and we take full responsibility for that mistake.
We’ve gone ahead and refunded the duplicate order in full, and we truly regret that this interaction left you feeling undervalued after being such a loyal customer. Your support has meant a lot to us, and we will be using this as an opportunity to improve how we handle these situations moving forward.
Thank you again for your past business, and we hope you’ll consider giving us another chance in the future.
– Kevin