I couldn't recommend them more.
Kayce came out and did a thorough check of my roof and ensured that only necessary work was done. (A few shingles flew off during some high winds)
Then the missing shingles were replaced quickly and for a great price.
If anyone is looking for a great repair at a reasonable price call Kayce and Quality RRC
We had a roof and gutters put on. The roof looks like at best an OK job. They barely cleaned up any nails, I picked up nails for weeks afterwards and even presented a bag full of them to the sales rep. I also received a flat tire from the nails, which to this day has not been able to be repaired without leaking air. My main problem is the gutters. They constantly glog now, which rarely happened before. In the past I would have to clean the gutters out, once maybe twice a year. Now I have to do it every couple of weeks. They bow out and overflow on the sides constantly. Be cautious of this company, maybe it was just a bad experience for me.
Reply from Quality RRC, Inc.
2026.05.22
Hello Mark, we are sorry to hear about this and our office reached out to you and left a voice message today. We will be more than happy to make this right. We were unaware you had any concerns with the gutters since we did the install in May of 2025 but we are more than willing to correct any issues and even purchase you a new tire. Looks like you may have several overhanging trees and gutter guards/screens may solve the overflowing gutter issue. Please reach out to Vickie at the office and we will gladly take care of this.
I had damage to my townhouse due to the ice storm back in January. I used Quality RRC to do the restoration work and they were great!!! They did a fantastic, I couldn’t be more pleased with the results. Jon was very communicative about the whole process and what I could expect. Also, all of the workers that worked on my place were very punctual and professional. I highly recommend Quality RRC!!
After a recent fire, we hired Quality RRC for smoke cleaning and remediation and couldn’t be more impressed with their work. From the start, Chris our project manager was incredibly knowledgeable and took the time to explain the entire process, which really helped put us at ease during a stressful time. He went above and beyond to help us coordinate all of the work needed to make repairs and to document everything for our insurance claim.
Chris and his team were very professional and easy to work with. If you’re dealing with smoke damage and need a team you can trust to do the job right, I highly recommend them.
Paul was a great person to work with, delivered as promised and at a price that was very reasonable, especially compared to the jaw-dropping quote provided by a high-pressure salesperson from a competitor. If you are getting quotes, you definitely want to include this company.
Reply from Quality RRC, Inc.
2026.04.29
Hi Jim, thank you so much for the 5-star review! Our team really enjoyed providing your roof replacement in Nashville at a better price than one of our competitors. We do our best to provide a fair price without upselling customers to just make more on jobs. We appreciate you choosing Quality RRC and let us know if we can assist you again in the future!
Paul was an immense help helping us navigate the insurance company. They denied our claim after last year's storm. He hung in with us. Finally we hired his company to replace our roof. They did an EXCEPTIONAL JOB! The price was very fair and the work was wonderful. Paul stayed on the job until it was finished all in one day. WE HIGHLY RECOMMEND THEM.
Reply from Quality RRC, Inc.
2026.04.29
Hi Maureen, thank you for the 5-star recommendation! We know how discouraging it can be when an insurance claim is denied after a storm. But we were proud to stand by you throughout that entire process in Franklin. Paul takes great pride in helping homeowners have those difficult conversations with adjusters to ensure nothing is overlooked. And we're thrilled we could provide a full roof replacement that exceeded your expectations and got the job done in just one day. Thank you again for choosing Quality RRC and let us know if we can help you again in the future!
I called Quality RRC to come fix my roof after the storm passed through. Chris & Jordan came by that same day to fix the damages. This is my 2nd interaction with Quality RRC & Chris as he had come previously to fix a different part of my roof after a different storm a couple of years ago. The work done the first time has held up well, so I thought of them when I needed more work done.
Reply from Quality RRC, Inc.
2026.04.29
Thanks for choosing us again for your roof repair and your kind words, Jesse! We were happy to get our team out to Lebanon and fix your roof after the storm. Don't hesitate to reach out if you need anything else!
We have used Quality RRC several times over the years, both for small and large jobs. They were always prompt and courteous and did an excellent job.
Chris Lawson and Jordon never tried to oversell and recommended repairs over a new roof, when a new roof was not necessary. We always felt that we were being treated honestly and fairly and would trust them with future work on our home.
Most recently, they coordinated removal of several large trees and repairs on a punctured roof and torn down siding on my son’s home after the devastating ice storm in January 2026. They were able to apply an emergency fix to the roof the same day I called, which prevented leaking into the house.
The other day some siding was torn off our home during a storm and they were able to have that fixed the next day. On top of that, they went around the entire house and fixed a few minor things, too. We asked for a roof inspection and were told we didn’t need a new roof yet, which was good to hear - especially because a couple other companies tried to sell us a new roof without even doing an inspection.
It is refreshing to work with a roofing company that refuses to resort to cheap tricks just to make a sale.
I wanted to express my sincere gratitude for the excellent tree removal service your team provided. I was very impressed by the quick turnaround and especially appreciated that the area was tarped before the storm arrived next day.
Having a tree fall on my house was a frightening experience, but your team's kindness throughout every step of the process put me at ease. Your support during such a trying time made a difficult situation much easier to handle.
Thank you for the great experience.
Reply from Quality RRC, Inc.
2026.04.29
Hi Nasera! We appreciate the opportunity to help you with your tree removal and for your kind words. Having helped homeowners in Nashville over so many years, we know how stressful it can be so we were happy to get it completed quickly for you and make it an easy process. Don't hesitate to reach out if you need anything else!
I reached out to Chris Lawson after that last storm to check my roof for possible missing shingles. Chris replied back the same day and was out to inspect within the week. I have his contact information as he put the gutters on my house. Very courteous and knowledgeable of products. I recommend Quality RRC for your project, as I will be for any future projects. Thank you Chris! KJ
I don’t write many reviews, but looked forward to writing this one. I can’t say enough about what great service we received from Quality RRC out of Gladeville when we needed a new roof for our house.
Chris Lawson went above and beyond during the entire process. I sincerely believe he loves what he does based on the exceptional customer service he gives. He was extremely responsive for any concerns or needs before the process, during the process and after the process.
Vickie Barham was also extremely responsive and very helpful.
I would highly recommend this business. They do an exceptional job from beginning to end!
Reply from Quality RRC, Inc.
2026.04.29
Hi Scott, we appreciate the opportunity to help you out and for you taking the time to leave our team such a great review! It was a pleasure working on your new roof installation in Mt. Juliet. We do our best to be responsive, educate our customers, and make the process easy! Thank you again for choosing Quality RRC for your new roof and let us know if we can help you again in the future!
Excellent service and coordination from beginning to end by everyone at RRC. Our sales rep and project coordinator, Jon Ferrie, did an amazing job keeping all aspects of the work on track. Including a rapid interior repair in several sections of our upstairs and a full roof replacement on the outside of our home. I would highly recommend Jon and the team at RRC if you’re in the market for replacing or repairing your roof.
Reply from Quality RRC, Inc.
2026.04.29
Hi Smitty, thank you so much for the great recommendation! We're thrilled that Jon and the team could provide a seemless experience from coordination to completion. Handling both the full roof replacement and the interior repairs in your home is exactly why we consider ourselves as the trusted source for Columbia homeowners to handle any situation. We take a lot of pride in keeping every aspect of the project on track, and we're glad we could exceed your expectations. Thanks for choosing Quality RRC!