Pursuit Plumbing Reviews

rudy publ 2026.03.13

     

It would have been nice to know in advance that an obscenely high service charge would be charged no matter what the service required. In my case I had a cold-water valve that was accidentally shut off at my kitchen sink. The technician found the problem within 2 minutes after arrival, which ended the problem. The charge? $225!! I called the owner of Pursuit Plumbing and asked why I was not told in advance for this charge (it's also not mentioned on the website). His explanation was less than what I expected, however he did lower the charges to $175. I'm happy my problem was resolved but not very happy about the hidden charges.

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Reply from Pursuit Plumbing

Rudy, thank you for the feedback. We’re glad we were able to quickly identify and resolve the issue with your kitchen sink. You’re absolutely right that we should have communicated our minimum service charge ahead of the visit, and we appreciate you pointing that out. We have adjusted our scheduling process to make sure that expectation is clearly explained before appointments are booked. Thank you again for the opportunity to help.

Carren Laos 2026.03.12

     

I had a great experience with Pursuit Plumbing. From the moment I called, their team was professional, responsive, and easy to work with. They scheduled my appointment quickly and arrived right on time, which I really appreciated. The plumber was knowledgeable and took the time to clearly explain what the issue was and how they were going to fix it. The work was done efficiently and everything was left clean and tidy afterward. It’s clear they care about doing the job right and treating customers with respect. Pricing was fair and transparent, with no surprises. Overall, I’m very satisfied with the service and would definitely recommend Pursuit Plumbing to anyone looking for reliable, honest plumbing work.

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Lori Jonason 2026.03.11

     

I had a great experience with Pursuit Plumbing. Their team was reliable, affordable, and extremely friendly from start to finish. They showed up on time, explained everything clearly, and completed the work efficiently while maintaining a high level of professionalism.

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Reply from Pursuit Plumbing

Lori, thank you for sharing your experience! We're delighted to hear that our team's reliability, affordability, and friendliness stood out during your service call. We're committed to clear communication and professionalism, and it's wonderful to know we hit the mark. We're here for you anytime you need us!

Donna Mathews 2026.03.10

     

If you need someone with experience call Pursuit Plumbing. They are the best!

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Reply from Pursuit Plumbing

Donna, you made our day! Thank you for the wonderful review. We're thrilled to know that our team's experience left a lasting impression. If you ever need anything in the future, just know we're here and ready to help!

Gary Rogers 2026.03.10

     

Pursuit plumbing is an outstanding plumbing company to use. Brian & his employees have been a tremendous help & unlike other plumbing companies dont try to retire off 1 client. I suggest using this company you will not regret it..

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Reply from Pursuit Plumbing

Thank you Gary, we really appreciate the kind words and your support. At Pursuit Plumbing we always aim to take care of our customers honestly and make sure the job is done right. Don’t hesitate to reach out if you ever need anything in the future.

Susan Eckburg 2026.03.10

     

Professional, punctual, and fair—Pursuit Plumbing is the best! "I had a fantastic experience with Pursuit Plumbing for a recent sink installation. It is rare to find service this reliable, but Brian and Brad truly nailed it. From the start, their communication was excellent—I always knew exactly what to expect. They were incredibly punctual, showing up right on time, and were friendly and professional throughout the entire job. The quality of the install is top-notch, and the pricing was very fair and competitive. It’s refreshing to work with a team that has such a high level of integrity and 'old-school' work ethic. If you’re looking for plumbers you can actually trust to do a great job at a fair price, look no further than Brian and Brad. I’ll definitely be calling Pursuit Plumbing for all my future projects!"

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Reply from Pursuit Plumbing

Thank you Susan, we really appreciate the kind words. It was a pleasure helping with the sink installation. We’re glad everything turned out great and look forward to helping you again if you ever need plumbing work in the future.

Grant Wagner 2026.03.10

     

I had a fantastic experience with Pursuit Plumbing in Tucson and felt it was important to share. From the very beginning, their customer service and communication stood out. Brian Wood in particular was exceptional. He kept me informed every step of the way, explained what was going on clearly, and made sure I always knew what to expect. It’s rare to find that level of responsiveness and professionalism. What impressed me even more was how thorough the team was on the job site. They didn’t rush through anything or cut corners. Instead, they took the time to properly diagnose the issue, walk through the options, and make sure the work was done right the first time. You can tell they take real pride in their craft. The experience didn’t just end when the job was finished either. Their follow-up was truly full circle. Brian even took the time afterward to talk things through with me on the phone, making sure everything was working properly and answering a few additional questions I had. That kind of attention and care after the fact really sets a company apart. If you’re in Tucson and need plumbing work done, I highly recommend Pursuit Plumbing. Professional, thorough, communicative, and genuinely committed to taking care of their customers.

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Reply from Pursuit Plumbing

Thank you Grant, we really appreciate you taking the time to write such a thoughtful review. It was a pleasure helping you and making sure everything was working properly. Don’t hesitate to reach out if you ever need anything in the future.

Bryan Cook3 2026.02.23

     

Pursuit is very professional and goes above and beyond. Highly recommended!

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Reply from Pursuit Plumbing

Thanks, Bryan! We’re glad to hear that our team's professionalism and dedication stood out to you. Your recommendation means a lot, and we’re here whenever you need us for any plumbing needs in the future!

George Couston 2026.02.10

     

These technician are professional reliable & always on time

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Reply from Pursuit Plumbing

Thanks, George! It's great to hear you've noticed our team's professionalism and reliability. We aim to be punctual and dependable, so your feedback is really encouraging. We're here for any plumbing needs you might have in the future!

Jon Mullen 2026.01.22

     

Showed up within a hour and got my leak fixed. Very professional and price was very reasonable. Highly recommend!

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Reply from Pursuit Plumbing

Thank you so much for the great review! We’re glad we could respond quickly and take care of your leak repair within the hour. Providing professional service at a fair price is always our goal, and we truly appreciate the recommendation. If you ever need help again, we’re just a call away!

C Cooper 2026.01.20

     

The owner was pleasant and professional. My plumbing was clogged and with the help of a snake and his expertise the job was completed within an hour. I'll not only be using them again, but referring them to anyone who needs a plumber.

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Reply from Pursuit Plumbing 2026.01.21

Thank you, Cathy. I really appreciate the kind words and the opportunity to help get everything flowing again. We’re glad we could take care of it quickly and professionally. Referrals mean a lot to us, and we look forward to helping anytime you need us.

Kim Anderson 2025.12.30

     

Jacob and Brian have been great to work with. They are very helpful and responsive and their pricing is fair. I highly recommend them!

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Reply from Pursuit Plumbing 2025.12.31

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. Jacob and Brian are glad to hear they were helpful, responsive, and able to provide fair pricing. We’re grateful for your recommendation and look forward to working with you again in the future!

Irma Wethington 2025.12.29

     

Pursuit Plumbing was highly recommended and they did not disappoint. They installed a new water heater, replacing an old water heater that had been leaking. Jacob and Jesse were very professional, knowledgeable, and friendly. I was impressed and happy with the quality of work. Brian followed up to make sure that everything was done to my satisfaction. Great service, great people. I plan to use them for all of my plumbing needs.

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Reply from Pursuit Plumbing 2025.12.31

Thank you so much for taking the time to share this wonderful review! We truly appreciate the recommendation and are glad we didn’t disappoint. It was our pleasure to install your new water heater and replace the old leaking water heater, and we’re happy to hear you were impressed with the quality of the work.

Jacob and Jesse will be thrilled to know their professionalism, knowledge, and friendliness stood out, and Brian is always glad to follow up to ensure everything meets your expectations. Your trust means a lot to us, and we’re honored to be your go-to team for all your plumbing needs.

Thank you again for choosing Pursuit Plumbing, we’re always here when you need us!

rob eagar 2025.12.16

     

Good communication. Responded quickly and came it fixed it quickly. Great experience!

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Reply from Pursuit Plumbing 2025.12.16

Thanks Rob, really appreciate you taking the time to leave a review. Glad we could get the RO system repaired and the cabinet bottom taken care of quickly. Happy to help anytime you need us.

Russell Freeman 2025.12.12

     

Brian and Jacob were very professional in their work. I have had them several times updating plumbing items throughout our home. I will continue to use them and highly recommend them

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Reply from Pursuit Plumbing 2025.07.24

Thanks for taking the time to leave our team a five star review, Russell! We truly appreciate it!

Steve deMauriac 2025.12.02

     

Pursuit Plumbing was absolutely the best choice for my water line leak in the line from the meter to the house. Their pricing was the most competitive and their response was virtually immediate and their workmanship was outstanding. I highly recommend them.

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Reply from Pursuit Plumbing 2025.12.09

Thank you so much for the great review! We’re glad we could help with repairing the water line leak from the meter to your home. Providing fast response times, competitive pricing, and high-quality workmanship is exactly what we strive for, so it means a lot to hear that reflected in your experience. We truly appreciate the recommendation and are here anytime you need plumbing service in the future!

Edward Lyman 2025.11.24

     

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Reply from Pursuit Plumbing 2025.12.09

Thank you for the 5-star review!

Lauri Savage 2025.11.17

     

Pursuit Plumbing was fantastic. Called them at a very stressful time and they walked me through taking care of the immediate problem so no further damage was done to my new to me house. They were prompt in their appointment and figured out the problem. Took care of it quickly. I felt they were fair, professional and tidy!! Had them do some other work too and will always have their number on hand if anything else should come up! Always good to have a plumber on “speed dial” , these are the guys!

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Reply from Pursuit Plumbing 2025.12.09

Thank you so much for the kind review! We’re really glad our team at Pursuit Plumbing could help you during a stressful situation and walk you through the immediate steps to prevent further damage to your new home. It’s great to hear that we were prompt, able to diagnose the issue quickly, and take care of the repairs efficiently. We also appreciate you trusting us with additional plumbing work and noticing our fair pricing, professionalism, and tidy workmanship. Knowing we’re your “speed dial” plumber truly means a lot to us, we’re always here whenever you need us!

susan barr 2025.11.05

     

They were totally awesome. Very professional and friendly. Explained everything in full. Did job in timely manner and cleaned up afterwards. Definitely will refer them to others

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Reply from Pursuit Plumbing 2025.12.09

Thank you so much for the great review! We truly appreciate your kind words. Our team is always happy to provide professional, friendly service while taking the time to fully explain the work being done. We’re glad to hear the job was completed in a timely manner and that everything was cleaned up afterward. Thank you for your recommendation, we’re grateful for your support and look forward to helping you again in the future!

Kathy Budway 2025.11.03

     

Pursuit responded quickly to a leaking water heater! Their work and customer service approach gave me peace of mind. Their price was reasonable. Thanks so much for your prompt service!!!

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Reply from Pursuit Plumbing 2025.08.31

Thanks, Kathy! We appreciate your five star review!