Verified Company
All the staff I've encountered at Purple Cloud are absolutely brilliant at responding to my IT issues and problems. They've found solutions really quickly and have always spoken to me respectfully. Their level of competency has really put me at ease when I've come to them with complex issues that need a bit more thought.
Reply from Purple Cloud IT - IT Support & Cyber Security
2025.01.16
Thank you so much Stacey for this lovely review, we really appreciate it and we've enjoyed working with you all!
Purple Cloud IT started supporting our company just over a year ago. They've continuously proven to be a great support team! Not only are they fast to respond, but also extremely good at what they do. They're great at supporting team members with varying levels of knowledge around IT, without making anyone feel inadequate or a burden.
They will also support in giving you skills to be able to support yourself more in future too.
Having the option to log tickets from any device as well as call in is really helpful, as both options allow for immediate question/response opportunities, again, where the team are very supportive in finding resolutions.
They send training through (just the right amount!) to keep you thinking about cyber safety within your settings. But also attend on site to support in setting up new equipment and check in.
It's been lovely getting to know the team, and knowing that whenever we need them - they will always be there!
I would highly recommend them!
Reply from Purple Cloud IT - IT Support & Cyber Security
2025.01.16
Wow, what can we say, this feedback is really appreciated Shelby! We work hard to keep our clients happy and secure and feeling calm with their tech. We have enjoyed getting to know you all too and hope our partnership continues for a long time!
I would highly recommend Purple Cloud IT. The Team always go the extra mile to help. They are quick to respond, very professional, excellent customer service. Great to work with!
Reply from Purple Cloud IT - IT Support & Cyber Security
2025.01.16
Thank you Ellen, we've mentioned a number of times how special the work you do as an organisation and we are happy that we are working along with you and supporting you! Thank you for the lovely feedback!
We have been extremely pleased with the help and support from Aaron and his team at Purple Cloud IT. They are always friendly and quick to respond and sort any issues we may have.
They offer a competitive and clear price structure which works really well.
Our employees all find the online security courses helpful which also show how much they go above an beyond!
We would have no hesitation in recommending them.
Jo Wilkins
Cornwall Payroll Ltd
Reply from Purple Cloud IT - IT Support & Cyber Security
2025.01.16
Thank you so much Jo!!
I have received amazing support from Purple cloud through my workplace with my IT issues. There is always a rapid response from them and simple and clear instructions given, as I am not very tech savvy. But I am always confident they can help and raising an issue is so easy. Great team.
Reply from Purple Cloud IT - IT Support & Cyber Security
2024.11.05
Thank you so much Tara, we really enjoy working with you all and your amazing charity!
We have recently changed our IT provider and Purple Cloud IT came highly recommended to us. The pricing was clearly set out, we were able to pick options to make the package we required. The onboarding went smoothly and everything is running very well.
The team at Purple Cloud IT are all friendly and approachable - no job is too small!
It is easy to log an IT issue and the team get back to us so quickly.
We are extremely pleased with the service from Purple Cloud IT!
Thank you!
Reply from Purple Cloud IT - IT Support & Cyber Security
2025.01.16
Thank you so much! Your organisation is so special in the important work you do and we are proud to be associated with you!
Great support from the team at Purple Cloud who have solved a couple of frustrating IT issues for me, thanks guys much appreciated !
Reply from Purple Cloud IT - IT Support & Cyber Security
2025.01.16
Thank you Richard for your review, we know how frustrating it can be when clients have IT issues, so we always try and get these sorted as quickly as we can so our clients can get back to work! We love working with you guys!
These guys are excellent. Nothing is too much trouble and they are always very quick to get back to us when we raise an IT query. Very knowledgeable and friendly team.
Reply from Purple Cloud IT - IT Support & Cyber Security
2025.01.16
Thank you Andy for the lovely review, its really appreciated by us. We try and be as friendly as possible and it helps when we work with friendly people like you!!
Excellent response to calls. Very willing, patient, and helpful to people like myself who are Novice in I, to solve problems. I learnt a lot just from making contacts with Aaron and Ross. Valuable service.
Reply from Purple Cloud IT - IT Support & Cyber Security
2022.08.06
Thank you so much for your lovely feedback Veronica. We've always enjoyed our discussions with you and to see how your technical skills have greatly improved over the past year! Well done!
If you are looking for a personal professional company to design your website look no further. Aaron and his colleagues listened to our brief and executed it perfectly. We have a website to be proud of and we consistently receive complimentary feedback from our clients on how it looks.
The after care is also excellent with an affordable monthly package set up to maintain and keep the website secure. Aaron is always on hand and accommodating too.
I wouldn't hesitate to recommend this company! Excellent service.
Reply from Purple Cloud IT - IT Support & Cyber Security
2022.07.19
Thank you so much Angela for the amazing review! And we are happy to have helped build and host a great website for your business!!!
We consistantly recieve amazing service and support from Cornwall IT. Whenever we run into any technical issues we can always rely on Cornwall IT to be helpful, prompt and efficient. Their response time is extremely prompt and they ensure that your issue is always solved as quick as possible whilst giving you exceptional customer service.
Would 100% reccomend their team to any businesses/companies, you won't regret it.
Reply from Purple Cloud IT - IT Support & Cyber Security
2022.07.08
Thank you so much for the lovely feedback! We put a lot of effort into our clients customer experience so it makes it all worth while when we receive such positive feedback like this, thank you!!
Aaron and his team are knowledgeable, professional and efficient. We have used them for a couple of years now and are glad to have an effective IT Company supporting us.
I would recommend their services without reservation.
Reply from Purple Cloud IT - IT Support & Cyber Security
2022.07.08
Thanks so much David for the wonderful review. We feel we've helped move your business forward since working with you and we hope you've noticed the difference! Looking forward to many more years working together!!