ProtectiCloud Reviews

Chelsea Metka 2025.09.19

     

We can’t say enough great things about Tony at ProtectiCloud, he is truly amazing. Tony is incredibly responsive, kind, and always goes the extra mile to make sure we’re supported. Whether it's a quick fix or a more complex issue, he handles everything with patience, care, and professionalism. He’s someone you can fully trust, and we’re so grateful to have him as our go-to IT expert. We also want to give a big thank you to Ricardo, the owner of ProtectiCloud, for building such a dependable, client-focused team. It’s clear that the values of integrity and service start at the top. We feel incredibly well taken care of and confident knowing that our tech is in such capable hands. Thank you, Tony and Ricardo, for everything you do. We appreciate you!

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Reply from ProtectiCloud 2025.10.24

Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Tony and our team at ProtectiCloud. Providing excellent service is our top priority, and knowing that we have met your expectations means the world to us. We’re grateful for your trust and look forward to continuing to ensure your tech needs are always met with the utmost care and professionalism. Thank you for choosing ProtectiCloud!

Gabrielle Longden Longden 2025.09.17

     

Each time Robert assists me with IT issues, he is consistently efficient and ensures the matter is resolved promptly. He quickly identifies the problem and provides an effective solution without delay.

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Reply from ProtectiCloud 2025.10.24

Thank you for sharing your experience! We're thrilled to hear about your satisfaction with our service. Our team strives to provide efficient and effective solutions, and it's great to know that Robert has met your expectations. We appreciate your feedback and look forward to continuing to assist you with any future IT needs.

Mike Moore 2025.08.28

     

Alonso is great, he takes care of all of my IT needs in a timely manner. I love Alonso!

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Reply from ProtectiCloud 2025.10.24

Thank you for your kind words! We're thrilled to hear that Alonso has been providing you with excellent service and meeting all of your IT needs. We're grateful for your support and look forward to continuing to serve you!

D. Zwang 2025.08.12

     

Thank you for the follow up / tracking down a time we could get this done. Quick and easy once Robert and I were able to connect. Thanks again!

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Reply from ProtectiCloud 2025.10.24

We're delighted to hear that we were able to meet your expectations and that everything went smoothly. We truly appreciate your patience and cooperation. Thank you for your kind words and for choosing our services!

Jamie Lunt 2025.06.17

     

Alonso Z has been extremely helpful with all questions I've thrown at him to support our entire sales team. Responses have been quick and efficient. Thank you!

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Reply from ProtectiCloud 2025.06.23

Thanks so much for the kind words! Alonso is always happy to help, and we’re glad he’s been such a great support to your team. We’ll make sure he sees this — it’ll make his day!

Stephanie Braland 2025.05.23

     

Robert is always incredibly responsive, helpful, reliable and tries to accommodate all of our requests. Most recently, he made sure our new hire was fully set up with everything needed ahead of schedule so we could hit the ground running after the holiday weekend. Robert goes above and beyond every time, and I genuinely appreciate his support. Thank you for always making IT feel easy!

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Reply from ProtectiCloud 2025.05.27

Hi Stephanie, Thank you for the kind words! Your trust inspires us to keep IT effortless—just let us know whenever you need a hand!

Eileen O'Hara 2025.04.09

     

I wanted to take a moment to recognize Tony for the outstanding IT support he provides. Tony consistently goes above and beyond to resolve any technical issues we face, offering quick solutions with a high level of professionalism and expertise. His responsiveness is second to none, and he always ensures that our systems are running smoothly without any disruptions. What sets Tony apart is not only his technical knowledge but also his ability to communicate complex issues in a clear, understandable way. He takes the time to explain solutions, offering valuable guidance that empowers us to handle similar issues in the future. Overall, Tony’s assistance has been nothing short of exceptional, and I highly recommend ProtectiCloud to anyone seeking reliable, efficient IT support. Thank you, Tony, and the entire team at ProtectiCloud, for your outstanding service!

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Reply from ProtectiCloud 2025.04.11

Hi Eileen, Thank you so much for sharing your positive experience with ProtectiCloud's IT support! We appreciate your recommendation and look forward to continuing to serve you with the same commitment and excellence. Thank you again for your kind words!

Andres Velazquez 2025.04.03

     

They've been a pleasure to work with, Robert and Alonso have been incredibly helpful in resolving any hardware issues I've run into, while juggling the rest of my coworkers requests in a timely manner

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Reply from ProtectiCloud 2025.04.03

Thank you for the great review! 🎉 We’re so glad to hear that Robert and Alonso have been able to tackle your hardware issues while keeping everything running smoothly for the whole team. They’re rockstars at juggling IT requests, and we’re lucky to have them! We truly appreciate your support and look forward to continuing to help whenever you need us. 💻⚡

Daniella Baronetto 2025.04.03

     

ProtectiCloud has been amazing to work with! Robert is very knowledgeable and always quick to help with any issues or requests. He makes sure everything runs smoothly. The whole team is fast, efficient, and keeps great communication throughout. Highly recommend!

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Reply from ProtectiCloud 2025.04.03

Wow—thank you for the awesome review! 🎉 We’re so glad to hear that Robert and the team have been delivering the fast, efficient, and knowledgeable support you deserve. Keeping everything running smoothly (and with great communication!) is what we’re all about. We truly appreciate your trust in ProtectiCloud and look forward to continuing to support your IT needs! 🚀💻

Eileen OHara 2025.03.31

     

We rely on ProtectiCloud for all of our IT needs, and they consistently deliver top-notch service, no matter the size of the request. Recently, Chip went above and beyond to help us get more organized by installing a network rack. He even made the effort to meet me after hours, ensuring that our office workflow remained uninterrupted. While on-site, Chip also took the time to inspect our workstations and made several improvements where possible, demonstrating his thorough attention to detail. Additionally, Chip checks in with us each month to ensure everything is running smoothly, and we truly appreciate having him as a valuable part of our team. His dedication and proactive approach have made a significant difference in our operations, and we couldn’t be happier with the service we receive from ProtectiCloud.

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Reply from ProtectiCloud 2025.04.01

Wow—this review made our day! 🎉 Huge shoutout to Chip for going the extra mile (as always), and we’re so glad to hear he’s making a real difference for your team. At ProtectiCloud, we’re all about keeping your tech running smoothly so you can focus on what you do best. We truly appreciate your trust in us and can’t wait to keep delivering top-tier IT support for you! 🚀💻

StyleMeCr8zy Hair by Linette 2024.02.24

     

Great customer service always available to help. I really recommend them. They work with all business types.

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Reply from ProtectiCloud 2024.03.20

Thanks for the review and glad we are always available and ready to assist you and your team with their needs!

Ellen M 2024.02.22

     

They service my place of work, with over 200 employees in our office, and if i have an issue, they make me feel like i'm the only person there that needs help! The attention to detail and help i'm given when i have any issue is amazing. I could not recommend them enough. Ricardo and Tony are always amazing. Thank you always! (i'm a bit of an IT mess sometimes, so it's nice to know they have my back)

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Reply from ProtectiCloud 2024.03.20

Thank you for the kind words and praise Ellen! We strive for great service and glad its making an impact in your day to day!

Lacey Macedo 2024.01.31

     

I LOVE ProtectiCloud! The team is always swift to assist. They've often worked around my availability and resolve small to big issues. They're always easy to talk to, and I love that they confirm that they understand what I'm asking for! Thanks guys! You're the best.

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Reply from ProtectiCloud 2024.03.20

Thanks for the high praise Lacey! Its always our pleasure to accommodate and assist!

Raul Vazquez 2023.11.03

     

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Reply from ProtectiCloud 2024.08.06

Thanks for the review Raul! We hope we were able to help your business with our managed IT solutions!

Christa Pulos 2023.10.16

     

The emails for our small non-profit were recently compromised, with the help of Ricardo we were able to begin securing our systems and re-growing trust from donors.

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Reply from ProtectiCloud 2023.11.01

It was our pleasure to help Christa! Thanks for the positive feedback!

mareah mccollough 2023.10.11

     

I had the pleasure of working with Ricardo during a recent system implementation, and I cannot express how exceptional his contributions were to the project. Ricardo's expertise in IT is truly remarkable. From the beginning, he demonstrated a profound understanding of the project's intricacies and provided invaluable guidance at every step. Ricardo's technical knowledge was evident as he flawlessly navigated complex systems, troubleshooting with precision and efficiency. He consistently went above and beyond to ensure that our project stayed on track and on schedule. His ability to adapt to unexpected challenges was truly commendable. Beyond his technical skills, Ricardo's professionalism and communication were outstanding. He communicated complex technical concepts in a clear and approachable manner, fostering a positive and collaborative atmosphere within the team. His patience and willingness to assist team members, regardless of their technical background, were particularly impressive. In addition, Ricardo's dedication and work ethic were unwavering. He consistently put in long hours to ensure the success of our project, and his attention to detail was second to none. It's rare to find an IT professional who is as committed and thorough as Ricardo. Overall, Ricardo's contributions were instrumental in the successful implementation of our system. I would highly recommend him to anyone seeking a skilled and dedicated IT tech for their projects. He is a true asset to any team and a pleasure to work with. I would love to work with him again ! It was a pleasure meeting him !

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Reply from ProtectiCloud 2023.10.18

Thank you Mareah for the kind words! It was a pleasure working with you on this project!

Flora Asencio 2022.03.26

     

The owner and staff at Protecticloud specialize in implementing innovative technical solutions and provide high quality support for computer hardware and operating systems. While providing fast and reliable troubleshooting to ensure infrastructure networking. Highly professional and honest team who are a pleasure to work with.

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Reply from ProtectiCloud 2024.08.06

Thanks, Flora, for the awesome review! We are so glad we were able to help you with high quality computer hardware and operating systems.

Krystal Ivette 2021.10.13

     

This team is awesome! I have the innate ability that if a problem can happen with technology it will happen. They are always there to fix the problems that my laptop finds.

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Reply from ProtectiCloud 2024.08.06

You are fantastic too, Krystal! We are glad you are happy with our IT services. Thanks for the recommendation!

susan jackson 2020.07.30

     

Very receptive company. Whenever you need IT service they are available. They also treat you like you are their only client with specialized attention.

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Reply from ProtectiCloud 2021.01.26

Thank you Susan! We are glad our standards for service and support meet and exceed your expectations! We look forward to serving you and your company for many years to come.

Mark Offenback 2020.06.25

     

ProtectiCloud has been so professional, so knowledgeable and so quick to respond to my every query. The owner of the company even called me to be assured that my every need had been completed to my satisfaction.

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Reply from ProtectiCloud 2020.06.29

Thank you Mark! We are always glad to hear that our clients are happy with our service!