Pro Service Mechanical Reviews

Enrique Aldana 2026.01.29

     

I received a quote for $950 to replace an igniter flame sensor, which did not include the $159 for the diagnostic. Called around and was able to get someone to do it for $275.

Useful Report

Reply from Pro Service Mechanical 2026.01.29

I reviewed your service we provided and unfortunately, we made a mistake in the pricing of your quoted repair.
Pro Service will reimburse you for the diagnostic fee that we charged for the initial call.
I apologize for the inconvenienced caused by our mistake

Devin Waldner 2026.01.07

     

I need some work on my furnace. Promot and excellent service. Found an issue with the original installation that was done by another company an fixed the problem

Useful (1) Report

Reply from Pro Service Mechanical 2026.01.07

Thank you for sharing your experience and for highlighting the prompt and excellent service you received. It’s great to know that the team was able to identify and resolve an issue from a previous installation. Your feedback is truly appreciated.

Ruth Chang 2025.12.17

     

Efficient service! Max have help us identify the issue and repaired it!

Useful Report

Reply from Pro Service Mechanical 2025.12.17

Thank you for sharing your experience, Ruth. We're glad to hear that Max was able to quickly identify and resolve the issue for you. Your feedback is appreciated and encourages our team to keep delivering efficient service.

C B 2025.12.15

     

Max from Pro Service checked my furnace before winter. No issues but I was very impressed by the quick response. I will definitely call them again if I need more plumbing related work.

Useful (1) Report

Reply from Pro Service Mechanical 2025.12.15

Thank you for sharing your experience and for highlighting Max's prompt service. It's great to hear that your furnace is in good shape and that the quick response made a positive impression. Your feedback is truly appreciated.

Parneet Saini 2025.11.21

     

Max was great. Came and checked our furnace and resolved some issues with a leaking drain cap. Also provided recommendations on how to maintain the furnace. Would call again.

Useful Report

Reply from Pro Service Mechanical 2025.11.24

Thank you for sharing your positive experience with Max. It's wonderful to hear that the furnace inspection and repair were helpful, and that the maintenance tips provided added value to your visit. Your feedback is greatly appreciated.

Matt Weeks 2025.11.14

     

With the dropping temperatures my furnace was on the fritz. They were able to send out a technician same day to get my issue resolved! Max was super helpful and able to get my heat back and working!

Useful Report

Reply from Pro Service Mechanical 2025.11.17

Thank you for sharing your experience, Matt. It’s great to hear that Max was able to help get your furnace up and running again when you needed it most. Your feedback about our prompt service is truly appreciated.

cory Sembalerus 2025.11.06

     

Useful Report

Reply from Pro Service Mechanical 2025.11.07

Thank you for your five star review. The Pro Service Plumbing, Heating, Air Conditioning & Electrical team is delighted we could serve you so well.

Bertrand Yew 2025.11.03

     

Very professional. Did a check up and provide recommendations. Max Ma provided all explanations I have questions for.

Useful Report

Reply from Pro Service Mechanical 2023.10.20

Thank you for taking the time to leave us a review, Bertrand. We are delighted to hear that you found our team to be professional and that they communicated with you in advance. Providing check-ups and recommendations is an important part of our service, and we're glad that Max was able to provide explanations for everything. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our team at Pro Service Mechanical

Kirk Heron 2025.10.31

     

Useful Report

Reply from Pro Service Mechanical 2025.10.31

Thank you for your five star review. The Pro Service Plumbing, Heating, Air Conditioning & Electrical team is delighted we could serve you so well.

Vaughn Harris 2025.10.29

     

Great service, nice guy.

Useful Report

Reply from Pro Service Mechanical 2025.10.30

Thank you, Vaughn, for sharing your positive experience and kind words. It’s wonderful to hear that you were pleased with the service and our team member. Your feedback is greatly appreciated.

Tselmeg Ulzii 2025.10.27

     

Max Ma is great, knowledgeable. He is able to diagnose and fix the problem. Thanks

Useful Report

Reply from Pro Service Mechanical 2025.10.27

Thanks so much, Tselmeg! We’re glad Max Ma could quickly diagnose the issue and get it fixed. We appreciate the 5 stars and your trust in our team!

Nigel Reynoldson 2025.10.24

     

We were able to book a furnace tune up for the next day. The technician was on time. He did a very thorough check of the furnace and even did a quick look over on the water heater, garage heater and AC.

Useful Report

Reply from Pro Service Mechanical 2025.10.27

Thanks, Nigel! We’re happy we could get you in next-day and that the tech arrived on time. Love hearing the full system check furnace plus a quick look at the water heater, garage heater, and AC was helpful. We’re here anytime.

Logan Friesen 2025.10.24

     

Pengfei was very knowledgeable and offered great service.

Useful Report

Reply from Pro Service Mechanical 2025.10.27

Appreciate the review, Logan! Great to hear Pengfei’s knowledge and service made the difference.

Nathan Grayston 2025.10.21

     

Max showed up within 30 minutes of my phone call and had my furnace fixed within an hour. Very professional and reasonably priced. Other companies said I’d have to wait a week and pay almost twice as much.

Useful Report

Reply from Pro Service Mechanical 2025.10.27

Thank you, Nathan! We’re thrilled Max could arrive within 30 minutes and have your furnace running in under an hour. Fast, professional, and fair pricing is exactly what we aim for. Glad we could help.

Scott 2025.10.21

     

I would like to thank Fei and Jackie of Pro Service for the great job of changing out our furnace. The job was done in a professional manner and they left the work area clean afterwards. Great job !!!

Useful Report

Reply from Pro Service Mechanical 2025.10.27

Thanks, Scott! We’ll share your kind words with Fei and Jackie they’ll be thrilled. Enjoy the new furnace, and don’t hesitate to reach out if you need anything as it settles in.

AJ 2025.10.20

     

Max from Pro Service Mechanical was polite and knowledgeable. He believed us even when the problem didn’t immediately happen, but waited until it did and then fixed it. I’d have him work on our furnace again anytime!

Useful Report

Reply from Pro Service Mechanical 2025.10.27

We appreciate this, AJ! Intermittent issues can be tricky glad Max stayed until it showed up and got it resolved. Thanks for the trust and the 5 stars; we’ll be ready the next time you need us.

Chris Kleiter 2025.10.10

     

Pro Service Mechanical cares about customer service, are very knowledgeable and explain things in a way you can understand. They don’t pressure you into repairs you don’t need and stand by their work. Max was great to work with.

Useful Report

Reply from Pro Service Mechanical 2025.10.10

Thank you so much for sharing your positive experience and kind words about Max and the team. It's wonderful to hear that the explanations were clear and that you felt comfortable throughout the process. Your feedback about our approach and commitment to customer service is truly appreciated.

Laura Leschyshyn 2025.10.09

     

Max Ma was efficient and friendly. He arrived promptly and fixed the problem with our water heater quickly. Highly recommend.

Useful Report

Reply from Pro Service Mechanical 2025.10.10

Thank you, Laura, for sharing your positive experience with Max. It's wonderful to hear that his efficiency and friendly approach made a difference and that your water heater issue was resolved quickly. Your recommendation is greatly appreciated.

Hervin Elias 2025.10.09

     

Very professional company, Max was the technician who serviced my furnace he did a good job and explained me in detail what was the work needed on my unit

Useful Report

Reply from Pro Service Mechanical 2025.10.10

Thank you for sharing your positive experience and for mentioning Max’s thorough service. It’s great to hear that you found the explanation of your furnace needs helpful and that the visit met your expectations. Your feedback is truly appreciated.

Rebecca La Marre 2025.10.09

     

Max Ma was available to come help with my furnace quickly, was knowledgable and thorough, helpful and friendly.

Useful Report

Reply from Pro Service Mechanical 2025.10.10

Thank you for sharing your positive experience with Max. It’s great to hear that his expertise, thoroughness, and friendly approach made a difference during your furnace service. Your feedback is truly appreciated.