Verified Company
Excellent quick and easy service for my Sage coffee machine. Strongly recommended
Reply from ProPresso.co.uk Ltd Coffee Machine Repairs
2026.06.07
Thank you for the fantastic review, Vasilis. It is a pleasure to know that the Sage coffee machine was serviced quickly and smoothly. Highly appreciate the recommendation.
I was recommended to Paul by a friend who had previously used his services to repair a Jura coffee machine, and I’m so glad I contacted him.
I dropped my machine off in Oxford on a Saturday and was amazed to receive a message on Monday saying it had already been repaired and was ready to collect. The turnaround time was fantastic.
Throughout the process, communication was excellent. Paul responded quickly to messages, kept me updated, and provided a professional, reliable service from start to finish.
It’s rare to find such efficient and customer-focused service these days. I wouldn’t hesitate to recommend Paul to anyone needing a Jura coffee machine repaired, and I will definitely use his services again if needed.
Thank you, Paul!
Fantastic repair and service of our Sage Oracle coffee machine. From start to finish took less than 48 hours. Paul gave us invaluable advice about how to keep our machine working. While I hope we don't need his help for awhile we know have somewhere to go if ok Ur believed coffee machine needs more TLC.
Excellent service from Paul at ProPresso. He repaired my Sage Creatista Plus quickly and efficiently. Communication was excellent throughout the entire process, keeping me informed every step of the way.
The collection and return of the machine was simple, convenient, and hassle-free. It's refreshing to deal with someone who is professional, reliable, and clearly knows their trade.
I would not hesitate to recommend ProPresso to anyone needing a coffee machine repair. Thank you, Paul!
Paul provides an excellent service. I have an older Sage Barista Express machine. It hadn't been performing well for a while and started to make some odd noises so I decided to finally get it serviced, I did some extensive research to find an appropriate repairer and glad I found ProPresso. I got a call back straight away, explained the issue and Paul arranged to see me the very next day, luckily I only live about 45 minutes away, I took the machine in myself, he recommended a great local coffee spot to wait and had it completely serviced and repaired within the hour. He showed me the corroded elements (photo) and gave some top tips and links on how to look after my machine and make better coffee. I've had it back home a week now and it's like a brand new machine. 100% recommended.
Anyone who keeps me in coffee gets my vote! My faulty Sage Bambino Plus was brought back to life by Paul at ProPresso. Great WhatsApp comms, quick turnaround, really fair price, great result. Will definitely use again if/when needed or for periodic preventative service this time. Thanks.
Paul is incredibly efficient. He diagnosed the problem immediately and repaired the machine so quickly that I could collect it the next day. His pricing was very accurate and his after sales service was excellent. The videos he sent showing how I can avoid the problem in future were so helpful.
I cannot recommend him highly enough. Proper old school service.
Fantastic service - turned around our malfunctioning Melitta bean-to-cup machine on the same day. Kept me up to date throughout. Really friendly and knowledgeable, explaining the issue to me clearly and how to avoid it happening again. Would highly recommend and will certainly use again!
From first contact with Paul it was a silky process, he booked me in quickly within a day and on the day he managed to fix and diagnose my sage barista touch in under an hour providing great tips on keeping the machine in top condition. Brilliant service and a fair price, highly recommend Paul for all coffee machine needs!
