I had an incredible experience working with Joanne from Property Management Toronto (PMT). From the very beginning, she was attentive, caring, and a fantastic listener. Joanne made the entire condo search seamless—she was quick to respond, guided me through each step, and went above and beyond, even when I got turned around. I felt so supported and taken care of. I would recommend Joanne and PMT to anyone looking for a professional, compassionate realtor! Thank you so much Joanne!! You’re amazing.
I moved into this building about a month ago and unfortunately I still do not have access to the locker included in my lease.
I have sent multiple emails, made several phone calls, and even tried to locate the locker with the concierge and security staff without success.
I was initially given the wrong locker number and I was never provided the key for the padlock.
I hope management resolves this issue quickly as it has been ongoing for several weeks.
I am very disappointed about this issues never happened to me before
I recently had the opportunity to work with Tara and Maral for my move-in arrangements and resident portal access, and I couldn’t be more pleased with the experience. From start to finish, they were incredibly professional, responsive, and efficient.
Tara made sure I had seamless access to the resident portal, which made the transition so much easier. Both Tara and Maral were quick to respond to any questions I had and handled every detail with care and professionalism.
They truly work as a great team and made what can often be a stressful process feel smooth and well-organized. I really highly recommend working with them!
As a landlord myself, I have very high standards for this industry, and Maral is the absolute gold standard. She is the definition of a 'down-to-earth' professional—combining genuine kindness with top-tier professionalism.
Crossing paths with her is a stroke of luck for any renter or owner. She is helpful, sincere, and makes the entire process feel effortless. If you are looking for a rental, I highly encourage you to check out PMT’s listings. Submit an offer and rest easy knowing you’re getting the best service in the business from Maral.🏆🥇
As a landlord myself, I have high standards for property management, and Mara M absolutely exceeded them. She is professional, sharp, and made the entire leasing process at PMT effortless. It’s rare to find someone who balances efficiency with such a great personality—she is a massive asset to the team!
Huge thanks to Maral! She is hands-down the most helpful leasing specialist I’ve ever worked with. She made me feel welcome from day one and kept me updated throughout the whole process. PMT is lucky to have her.
Big shoutout to Morale at PMT for making my move-in process so easy! Moving can usually be a headache, but Morale was professional, responsive, and handled all the paperwork with lightning speed. She really knows the property inside and out. 5-star service all the way!
I highly recommend Property Management Toronto to anyone looking for dependable and professional property management services. Their team is knowledgeable, organized, and very easy to work with. From the start, they made everything seamless whether it was handling tenant communication, maintenance requests, or overall property oversight.
What impressed me most was their responsiveness and transparency. They keep you informed every step of the way and truly take the stress out of managing a property. It’s clear they care about delivering quality service and building longterm relationships with their clients. Great experience overall!
They (PMT) will do renos on your property without approval. Their justification is that if you do not respond to their email within 5 days they will go forward with it! This was also sent during a time when I was closing on another property and moving. I was referred by my partner who even spoke to Tyson (PMT) the first week of my contract saying the unit would be rented as is. To make matters worse, their renovation email was sent after my partner spoke to Tyson.
Their list of renos is ludicrous including a loose thread of carpet by my bathroom door and paint scratch damage on a laundry door which btw was not even fixed and I am being charged for it. I went into my unit 07feb2026, a few days after they provided the list of completed renos and the laundry door was not even fixed, see attached photo. They simply keep reiterating the charges will stay on my account. First time using them and I would not recommend at all.
Gave me incorrect details for setting up utilities. Told me they would give me access to keys at 8am but did not actually provide the code in the email so had to contact them again. Unit had no heat coming in so floors were freezing. Just overall not great.
Highly Unprofessional – Proceed with Caution!!
I strongly advise property owners to look elsewhere for management. Since terminating our agreement, this company has been consistently difficult to work with.
Contract Violations: They are currently holding onto funds with no legal or contractual basis.
Missing Documentation: They have failed to provide the necessary tax documents and records required for my filings.
Unresponsive: Communication has completely stalled; they do not acknowledge inquiries or resolve outstanding issues.
These five stars go to Sonia Kaur! She is absolutely the best real estate agent I've ever dealt with. She will go above and beyond for you. She was professional and informative. Even though she completed her job with me in getting a rental unit she still answers questions and helps with problems. Thank you Sonia!!! :)
Just signed a lease through them. Don't know much about them yet, but they've been pretty timely and friendly with the communication so far. My real estate agent Alyanna Magat was also an excellent communicator and did everything I could have hoped for quickly.
I enjoyed my experience working with Maral to lease a unit managed by PMT. She was responsive, even during the holiday season, and her instructions in terms of documentation were always clear and easy to follow. I would be happy to work with Maral and PMT again in the future.
This review summarizes my experience with Property Management Toronto (PMT).
My apartment remained vacant for approximately six months while PMT was responsible for marketing and leasing the unit. Ultimately, I had to step in myself, host an open house, and attract prospective tenants. Several interested applicants attended, and I referred four to five potential tenants to PMT for screening and lease execution.
To her credit, Maral made a genuine effort to move the process forward and was responsive during this stage. For her individual efforts, she deserves a lot of recognition.
Despite this, PMT charged a full month’s rent as a leasing fee, even though I effectively sourced the tenant myself. Additionally, PMT did not provide me with copies of the tenant’s application or related documentation for my records.
With respect to maintenance, PMT quoted approximately $15,000 to install new flooring—work that I ultimately completed for under $5,000. Based on this experience, I would not recommend relying on PMT for repairs or project management.
I was also charged for a “deep clean” to prepare the unit for showings. However, when I arrived to host the open house, the unit was visibly dirty, with dead insects still present following prior pest treatment. This likely contributed to the prolonged vacancy.
In total, the extended vacancy resulted in over $12,000 in lost rental income. Based on my experience, PMT has been the most costly property management company in spite of their cheap monthly fee.
Verified Company
