Progress Vehicle Management Ltd Reviews

Binu sam 2025.03.08

     

When my car had a non fault accident, the service I received from Progress Vehicle management was very professional and prompt, they followed up with my insurance agent and arranged the replacement delivered very quickly to my home. My claim handler Viktorija was very helpful and handled my case very promptly and professionally.

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asif bakroliya 2025.03.07

     

Madam Emily Jackson spoke to me today regarding my motorbike accident. Since I could not understand English well, she arranged an interpreter for me and resolved my matter very quickly. I felt as though I had known Miss Emily Jackson before—she is so polite, kind, and professional. She explained all the terms and conditions in simple language that I could easily understand. Whenever I seemed unsure, she asked the interpreter to double-check with me to ensure I fully understood what she was saying. I am extremely happy with the way she is handling my case.

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MARIAN 2025.03.07

     

I was recently involved in an accident and was referred by my friend to Progress Vehicle Management (PVM). My friend had previously dealt with a serious case through PVM and is a great admirer of their way of working. I was assisted by Elle, Connor, and Vicki. They arranged a translator for me so I could communicate in my language, and the entire process went smoothly. I am extremely happy with the support provided by Connor, Vicki, and Elle—they helped me a lot and made things much easier for me. I would highly recommend PVM to anyone with a claim. If you need assistance, talk to Vicki, Elle, or Connor—they are excellent!

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Matthew 2025.03.07

     

Big Thanks to jess . Brilliant service from start to finish. Kept me up to date with delivery & collection of hire vehicle / claim updates. Would highly recommend Thanks again

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hasi jbr 2025.03.04

     

Be careful if your insurance company dealing with this claim handlers. Poor communication and they don’t care about customers specially the claim handling team . Try to avoid them

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Delowar Hossain 2025.03.04

     

I was involved in an accident and contacted Progress Vehicle Management for assistance. My case has been handled by Connor and Elle, and I must say both have been incredibly polite, helpful, and professional throughout the process. They made sure I fully understood the claim procedures and documentation, breaking everything down in a simple and easy-to-follow manner. In short, they made what could have been a stressful experience feel straightforward and manageable. I highly recommend Connor and Elle for their exceptional support and professionalism. If you’re ever in an accident, I suggest asking Progress Vehicle Management to assign your case to them—you won’t be disappointed!

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kemal kem 2025.02.28

     

Excellent service. I was given a brand new electric mercedes vehicle whilst my car was being repaored. Viktorija was in particular excellent and responded to all my queries promptly

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Andrew Owen 2025.02.28

     

I would highly recommend PVM and can not speak highly enough of this company. Viktorija dealt with my claim and explained every step in the process, clearly and concisely. Thank you for making what could have been a stressful time, so much easier.

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Eddie Amuzu 2025.02.28

     

I highly recommend this company as they have been nothing but helpful and friendly towards me. Elle Cordley was the person that helped me and provided excellent service and support.

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Hayley Ure 2025.02.25

     

Elle has been amazing keeping in contact throughout my claim this was the first time I’ve ever had to claim and Elle made it smooth as possible and made sure I knew what stages everything was at.

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Arber Toto 2025.02.25

     

Elle's professionalism in handling my claim was exceptional. Prompt delivery of a courtesy car and regular updates ensured all my needs were met seamlessly. A pleasure working with her.

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Jeanette Blenkinsopp 2025.02.21

     

Leyla was really helpful and kept me informed the whole way through. Great service

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Renata Kerber 2025.02.21

     

Jestem bardzo zadowolona, komunikacja i współpraca z Layla Nart była samą przyjemnością 😍. Jak najbardziej polecam Layle do współpracy 👍🤗

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Huso Glbdk 2025.02.21

     

I appreciate the help Progress Vehicle Management Ltd done for me they finalised my claim in 2 weeks and i was ready for payout, i would recommend these guys to everyone

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Ellie Binder 2025.02.20

     

I could not recommend this company enough! I had the pleasure of communicating with Jessica Withers, she has been so kind and helpful when talking me through the process of having my hire car. The customer service here is phenomenal and Jessica is an asset to the company - thank you all !!

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Kelly Donkersley 2025.02.20

     

excellent experience dealing with Leyla, my car was booked in for its repairs and a hire car booked to be delivered for the same day, i didn't hear anything from the hire dept for over a week and it was getting closer to my supposed repair and hire delivery day, when i rang i was told that they didn't have a car for me for the day me and Leyla had arranged, and could the dates be changed, obviously this couldn't happen as my car was booked in for repairs, and this would mean going a full weekend without a vehicle, so after a few calls back and forth Leyla got this all sorted, and i was offered a choice of three cars for delivery, i picked my car and it arrived on the day we arranged, the delivery driver was lovely too.

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margesh 2025.02.20

     

My case was handled by Leyla Nart, and I would rate her as highly professional. She dealt with my matter quickly and efficiently, ensuring a smooth and fast resolution. I am extremely satisfied with her service and would highly recommend her to anyone. If you’re working with PVM, I strongly suggest asking for Leyla Nart to handle your file – she’s amazing! ☺

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Malgorzata Wiacek 2025.02.18

     

I had a great experience with pvm, they were very helpful in helping me with a hire vehicle as a result of an accident i was involved in. Elle was my handler who done a great job keeping me informed. Thank u

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Chloe Leigh 2025.02.17

     

Leyla is the best honest … helped me so much through my process … even allowed me a extra day with the car ❤️

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Millieelle Pitcher 2025.02.14

     

Thank you to Leyla who got my claim and car sorted quickly and efficiently! Really good service would recommend.

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