Thank you so much for your kind words! We’re really pleased to hear that you found our service great. At Pro Drainage, we pride ourselves on providing fast, reliable, and professional solutions for blocked drains, so it’s fantastic to know we delivered on that. If you ever need us again, we’ll be here to help 24/7.
Connor Wallace2025.08.22
We had a sudden problem with the majority of our drains - I enquired at around 10pm on a Thursday night and Kelly, the Director got back to me with the quotes and details and once I said yes she had someone come out at 9am the next morning to scope out the problem.
She sent out someone called Mikey who was more than great.
He was polite, clean and explained everything to us in a way we could understand. When he explained the problems he also didn't try to upsell us or tell us to do anything we didn't need to do immediately - we had just bought the house so he recognised the need to maybe put money into other aspects and areas - however, he then explained that it might cause issues.
He then consulted with his colleagues and gave us a quote.
He was so good at what he did that we asked if he could come back the following monday and fix it all.
On that Monday Mikey arrived on time and again, was polite, clean and educated us on everything he was doing.
We were very impressed with the whole experience overall and would highly recommend Mikey and also Pro-drainage to anyone.
Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that Kelly was able to assist you quickly and that Mikey provided such a positive experience from start to finish.
At Pro Drainage, we pride ourselves on being responsive, transparent, and professional, so it’s great to know that Mikey explained everything clearly without any unnecessary upselling and carried out the work to such a high standard. Your comments about his politeness, punctuality, and thoroughness mean a lot to us.
We truly value your recommendation and are so pleased we could help resolve the issue for you so soon after moving into your new home. We’ll make sure Mikey and the rest of the team see your kind words.
Thank you again for trusting Pro Drainage — we’re always here if you need us in the future!
— The Pro Drainage Team
Uschi Andrews2025.06.16
We needed the culvert in front of 4 properties to be jet washed through so called pro drainage they were out to visit the site the next day offered a day to get the job done and turned up promptly, super friendly company, they know what they are talking about and knew instantly what was needed to be done, i cannot fault Mark and the pro drainage team if you want a job doing I highly recommend them
I'm glad we could help, thank you for using Pro Drainage. If you need us in the future, please don't hesitate to contact us.
Eliott Turner2025.05.11
Managed to block my drain while trying clear it when the rubber scraper got stuck and pulled off the end of the rods (don't buy cheap drain rods). Jordan was brilliant, explained all the costs clearly and was very re-assuring as well as managing to get the scraper out! As I had paid for the camera he also examined the other drain lines and pointed out where there may issues in the future. All in all a great service. Thanks Jordan!
I'm glad we could help, thank you for using Pro Drainage. If you need us in the future, please don't hesitate to contact us.
NikNak 53 NikNak2025.02.25
Used Pro Drainage at my address in Swindon yesterday. The service engineer arrived when they said they would and unblocked the drain in an efficient and professional manner. Would recommend.
Hi Brenda. Thankyou so much for this review. I'm glad we could help, If you need us in the future, please don't hesitate to contact us.
Michael Aminzade2024.12.30
Pro drainage were great again as normal. We had a blockage in our system found late on Friday night. Mark and the team arranged to be on site first thing Monday morning with a tanker and an engineer to clear and empty the system. Big thank you. I highly recommend pro drainage. We have used them since before buying our house. They did the survey work, upgrades to our system and the ongoing maintenance and clearing.
Hi Michael. Thankyou so much for this review. I'm glad we could help, If you need us in the future, please don't hesitate to contact us.
Michelle Reynolds2024.12.09
I recently hired them to clear my flooded drains after the recent storms. Both gentlemen were very polite and efficient, completing the work quickly and leaving everything spotless. Their service was surprisingly affordable; they cleared my drain in under 20 minutes, resulting in a much lower bill than I anticipated. I would highly recommend them. My father also experienced issues with his pumping station last week, and they dispatched a very knowledgeable technician who resolved the problem in under 20 minutes at a remarkably low cost. He was quite surprised by the reasonable price. I commend their commitment to honest and reliable service.
Hi Michelle. Thankyou so much for this review. I'm glad we could help, If you need us in the future, please don't hesitate to contact us.
mark “Fordy105” ford2024.11.15
What a great job from Pro Drainage ! We have the dreaded pitch fibre drains (x2) for our home and after a recent blockage of one of them, and confirmation by a local drain clearing company and camera check, we had several blisters in the drains. I had three companies review and quote. They all advertised as pitch fibre specialists. The two other companies wanted to dig, which would have included our concrete garage floor and block paved pathway. Only Pro Drainage wanted to try the non dig approach. We are so happy that we went with them. The drain under the garage was cleared with their chain cutter and relined with no digging required. The other drain did eventually require a dig because it was too compromised. However, we were really concerned about the mess as it was quite deep and the paving going back properly but you would not know though that we had a pretty deep hole at the front our house. Bobby who did the work was great and really knows his trade. Mark also honoured the original non dig quote !
The cost was also cheaper than the other companies. What more can I say and if only all companies operated this way. I have recommended them to several neighbours which I would certainly not do normally. Great to do business with them and 6 stars from us but not possible !
Must be monitored
Arrived on time and got the job done but I strongly advise you monitor their work. They charge per 30mins for labour and when the pump is operational but constantly turn the pump off and stand around to extend the job. They were there for 45 and
could gave finished in under 30. Had the pump running for 5mins then turned it off for 10 before restarting for another 5mins. They were intending to charge an hour for the use of the pump until this was pointed out. Guys are polite but will ensure the job takes a lot longer than needed if you do not monitor them.
I called Pro Drainage after calls to three other companies looking for someone to help me with degrading pitch fibre pipes. We had been told by other companies that we would have to dig up our pipes to replace them as they were past the point of relining. I spoke to someone on reception who told me I’d need to speak to Mark, the company owner and pitch fibre specialist. Within a couple of hours Mark called and we arranged for him to come and inspect the pipes. He reassured me that there were very few pipes the company couldn’t reline. Sure enough, on conducting a thorough inspection Mark explained how the process would work and how he had designed equipment to expand our pipes before relining. Within days, we had an appointment and a team turned up to spend the day undertaking the work we had agreed on. We then received a video to show the pipes working and the liners in place. I cannot express how relieved and impressed we were with all aspects of Pro Drainage’s work. It saved us digging up a new and expensive resin driveway and caused no inconvenience to us other than arranging the work and being present for it for a day. We frequently had to have our drains unblocked and experienced issues with sinks and water flow. All the issues we had are now gone. Thank you Mark and the Pro Drainage team!
Hi Deborah. Thankyou so much for this review. I'm glad we could help, If you need us in the future, please don't hesitate to contact us.
Charlene Harvey2024.10.03
Absolutely fantastic service from pro drainage.. when you have problems with the drains that you have no idea what to do.. pro drainage were literally to the rescue..! From start to finish..!
I called up them up this morning due to an on going issue with my toilet blocking.
They were at my door in less than 2 hours.. all rates were explained clearly.. issue now fixed at a good cost.. Would highly recommend these guys..!
Hi charlene. Thankyou so much for this review. I'm glad we could help, If you need us in the future, please don't hesitate to contact us.
Megan Head2024.09.10
Fantastic service from start to finish.
All the office staff are so accommodating with all our requests and nothing is ever too much trouble. Always on hand 24/7 should we need to contact them. Tankers are fully equipped with what you need to complete the job. Would highly recommend them to anyone.
Hi Megan. Thankyou so much for this review. I'm glad we could help, If you need us in the future, please don't hesitate to contact us.
Harriet2024.09.10
We called pro drainage out as our drain in the garden was overflowing. I had a very knowledgeable and helpful engineer with me within the hour who cleared up the issue and advised us on preventative measures for the future should it reoccur. Fantastic service at a great price would highly recommend!
Hi Harriet. Thankyou so much for this review. I'm glad we could help, If you need us in the future, please don't hesitate to contact us.
Jamie Eyres2024.09.06
The guys from pro drainage, Adam and I didn't catch the name of the other one, did an incredible job sorting out our drainage problem that other companies couldn’t. They did it efficiently and effectively and helped me understand what that actual issue was, I would definitely recommend them to anyone.
Hi Jamie. Thankyou so much for this review. I'm glad we could help, If you need us in the future, please don't hesitate to contact us.
Simon Bartlett2024.08.17
Prodrainage (Jordan and Henry) came to deal with a blocked drain. They came quickly after I called them and did the job very competently. Very satisfied.
Hi Simon. Thankyou so much for this review. I'm glad we could help, If you need us in the future, please don't hesitate to contact us.
Dulcima Morgan2024.06.14
Pro Drainage provided an excellent, efficient service. We had a blocked kitchen drain that had been attended by two previous plumbers with no success. Pro Drainage responded to our initial contact quickly and kept in communication throughout.
Jordan and his team were friendly and professional, talked us through our options and carried out the work quickly. They had all the tools required to deal with a significant blockage, including in our case CCTV camera and high pressure jet. The blockage was dealt with in 90 minutes, much to our relief.
Highly recommended.
Hi Dulcima. Thankyou so much for this review. I'm glad we could help, If you need us in the future, please don't hesitate to contact us.
sabrina strangward2024.06.09
Great service. Needed an emergency call out on a Sunday. Arrived within 30 minutes. Can't thank the team enough. Very professional And blockage cleared very quickly. Thank you
Hi Sabrina. Thankyou so much for this review. I'm glad we could help, If you need us in the future, please don't hesitate to contact us.
Liz MacDonald2024.05.26
Ryan and Chris were excellent and very knowledgeable. 110% job done. Considering it could have been a messy job they were very careful inside and outside my property. Will definitely use the company again. Acceptable price too, considering it was holiday day.
We had a badly blocked train, we only noticed on Bank Holiday Sunday, with 1 drain full to the brim and overflowing with waste so use of water in the house was not possible.
PD got Ryan and colleague round within 45 minutes of the call!
Lads were top draw, called to let me know they were on way, were polite, talked through and showed the issues causing blocked drains (tree routes) and cleared for use talking through work required to prevent further problems.
Couldn't recommend more highly.
Verified Company
