Verified Company
My son had an appointment this morning to get a filling, and Michelle was absolutely amazing with him. She explained everything she was going to do and showed him the tools on his hand before putting it in his mouth. She made him feel comfortable and the whole experience was very positive. The room was also well set up for kids with a tv on the roof to distract and keep him entertained whilst Michelle did what she needed to do. Will definitely be doing our regular visits here for all 3 of my kids! The therapy dog onsite was also an added bonus, my son loved giving him pats before his appointment
What a wonderful experience. The kind staff gave great advice and caring service recently when I needed an urgent extraction of a large back molar. I was worried it was going to be painful and worrisome but I could not have hoped for a better outcome. It was made extra special by being greeted by their on-site service dog "Winston", who is there to comfort those who need that bit of re-assurance that "everything will be ok". I'd like to take this opportunity to thank Dr Div and his fabulous assistant and the other clinic staff. Well done.
Sincerely Shellie Savoie
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We have taking our twin boys to Michelle on multiple occasions and she has been nothing short of excellent. Talking us through her process and keeping the boys happy and calm the whole time . Excellent service and we will continue coming to Michelle for the coming future
Reply from Proactive Dental Burpengary
2025.02.13
Thank you for your kind words! We’re thrilled that Michelle has made your visits so positive. We look forward to seeing you and your boys again soon!
It was a rainy Tuesday, I had a wire brake on my retainer. I phone called at 8:30 in the morning and lovely receptionist lady called Isabelle answered the phone. I explain my situation and she got me in to an appointment that day with out any hesitation. I can’t thank Isabelle and the team at proactive dental enough for fixing the problem at hand at such and affordable price. I will be back.
Reply from Proactive Dental Burpengary
2025.02.13
Thank you so much for your kind words! We're glad Isabelle could assist you promptly and get you in on the same day. We appreciate your support and look forward to seeing you again.
Proactive Dental are hands down the best around. Dr Div is very thorough and has such a kind nature that really puts you at ease. I have never felt comfortable at the dentist and always avoided going but with the support of the staff at Proactive and Dr Div I have completed my treatment plan and it feels less daunting knowing I will be in good hands. Every member from the Reception team, dental nurses to the Dentists are worth their weight in gold. Highly recommend.
Reply from Proactive Dental Burpengary
2025.02.07
Thank you so much for your kind words! We're thrilled to hear that Dr. Div and our team made your experience comfortable. Your trust means the world to us, and we’re so happy to have been part of your journey. See you next time!
Very thorough and professional job. Every confidence in the service, which means everything.
Reply from Proactive Dental Burpengary
2025.02.07
Thank you for your kind words! We're so glad you have confidence in our service—it truly means everything to us. Looking forward to seeing you again!
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I recently had a clean with Dr Nadine, she is very kind, calm and gentle and made it an all round great experience.
The practice is warm & welcoming, it doesn’t have that usual clinical feel to it !
Definitely recommend seeing any of the team at Proactive Dental 🦷
Reply from Proactive Dental Burpengary
2025.02.07
Thank you for your lovely review! We're so glad you had a great experience with Dr. Nadine and felt welcomed at our practice. We appreciate your recommendation and look forward to seeing you again!
Excellent Service! Had three fillings required and they were all done in one appointment in an efficient manner. From the receptionist to the nurses, everyone was super supportive. Highly recommend!
Reply from Proactive Dental Burpengary
2025.02.07
Thank you for your wonderful review! We're so glad you had a smooth and efficient experience with our team. Your recommendation means a lot to us!
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The entire team is fantastic! Dentists are all highly skilled professionals whilst being personable and caring. Wonderful practice with latest technology too.
Reply from Proactive Dental Burpengary
2025.02.07
Thank you for your kind words! We're so glad you had a great experience with our skilled and caring team. We appreciate your support and look forward to seeing you again!
Very welcoming and professional workplace. Definitely recommend, will be going back for sure in the future.
Reply from Proactive Dental Burpengary
2025.02.07
Thank you for your kind words! We're so glad you felt welcomed and had a great experience. We look forward to seeing you again in the future!
I recently underwent a dental procedure with Dr. Div, and I couldn't be more impressed! Dr. Div's exceptional bedside manner and clear explanations made me feel completely at ease throughout my 3.5-hour appointment. Despite initial nerves, his calming demeanour quickly put me at ease. The entire experience far exceeded my expectations. Thank you, Dr. Div, for a truly exceptional dental experience!
Everyone I had interactions with at this clinic as lovely, friendly and made me feel like I was in good hands. Thank you ☺️
Reply from Proactive Dental Burpengary
2025.02.07
Thank you for your amazing review! We're so glad Dr. Div and our team made your experience comfortable and exceeded your expectations. Your kind words mean the world to us! Looking forward to seeing you again.
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I highly recommend Proactive Dental. The staff are super nice and friendly, and I adore Winston! He is such a lovely dog. Dr. Harmohan and his assistants were amazing. They made me feel at ease and gave me tips through my treatment to keep me calm and comfortable. Dr. Harmohan has done some amazing work on my teeth and explained every detail of the process. I am very grateful for Dr. Harmohan fixing my teeth and making me smile again. Thanks Dr. Harmohan and all the team!
Reply from Proactive Dental Burpengary
2025.02.07
Thank you so much for your wonderful review! We’re thrilled to hear that Dr. Harmohan and the team made your experience comfortable and helped you smile again. We’re also glad Winston could bring some extra joy! Your recommendation means a lot to us.
Michelle and Zara were phenomenal with all six of our children today. The room with the PacMan machine and the therapy dog Winston made a huge difference with our neurospicy crew.
Reply from Proactive Dental Burpengary
2025.02.07
Thank you so much for your kind words! We're so glad Michelle, Zara, and Winston could make the visit enjoyable for your crew. It’s wonderful to hear that the PacMan machine and therapy dog helped create a positive experience for everyone. Looking forward to seeing you all again!
I cannot express the high level of care I received at Proactive Dental, Burpengary East!!!
Dr Div & your staff, from reception to technician make such a great team, Dr Div is an absolutely incredible dentist and an even more incredible human.
They all showed nothing but genuine care & Dr Div is so confident and knowledgeable which makes high anxious people like myself feel so more at ease with going to the dentist. I’m so very grateful and cannot recommend this practice highly enough. I’m absolutely over the moon with my experience. I was given a heated blanket, noise canceling headphones & watched my favourite tv show whilst Dr Div took care of my teeth. Unfortunately the Winston, the therapy dog was out having his pamper day, but I didn’t mind, he deserves to have some care for himself as he comforts hundreds of anxious patients like me!! Thank you so very much!!
Reply from Proactive Dental Burpengary
2025.02.07
Thank you so much for your amazing review! We’re so happy to hear that Dr. Div and our team made your visit comfortable and eased your anxiety. We strive to create a positive experience for all our patients, and we're glad that worked for you. We look forward to seeing you again!
I had my wisdom tooth removed by dr Richard and he communicated the entire procedure really well and he expertly removed the tooth effortlessly in a short period of time which was amazing as the other wisdom tooth which removed many years ago by another dentist took two hours and I had to take a week off work because of the immense pain. Dr Richard did such a good job and I have minimum post operative pain I am really impressed 🙏 thank you
Reply from Proactive Dental Burpengary
2025.02.07
Thank you for your kind words! We're so glad we could make your wisdom tooth removal a smooth and quick experience. We truly appreciate your feedback and are thrilled with how well everything went. Thank you for trusting us with your care!
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