Reliable and high-quality service. Priority One Jets handled my travel arrangements with care, and the crew on the day of the flight was fantastic. It’s clear they prioritize customer satisfaction and safety. A great choice for anyone looking for a dependable private jet charter.
Everything about our experience was truly excellent - from the customer service, booking support, updates, and the craft and crew. Ian was amazing and walked me through the process step-by-step with so much patience and knowledge. I will only use this company moving forward for all our private travel needs.
Service was great for securing a jet last minute flying from Italy to Germany. Within just a few hours, our service representative Ian was able to find us a few decent options within a drivable distance for us to make our way to our final destination. He was super helpful, helping uncover all the possible options for our situation. Both of our pilots were lovely and our ride in a Phenom 300E was very smooth (albeit very loud, not the best for talking - however we nonetheless moved the seats around into a makeshift bed and slept nearly the whole time very comfortably). Would definitely recommend if you're looking for a reliable service that will be able to assist with any of your needs during any timeframe!
Priority one jets stands by their name. They treat you like their number 1 priority. We just flew cross country with them and the experience was amazing. No other charter company can compete with their level of service, quality, and precision to details
Ian was absolutely the best when it came to service and support. From the initial contact, to the flight, and after our flight. Amazing service and terrific flight. Our itinerary was complex and last-minute. Ian accommodated everything without any issues. Our top choice for all our charter needs moving forward.
I was very please with the immediate response from Ian to my request as the trip was only days away. Everything went off seamlessly and my principal was very pleased! Thanks for making my job easier!
Working with Ian was great. Even my travel agent was impressed with his ability to secure a flight from Bologna to Naples with 2 weeks notice. A prior company failed when they couldn’t secure a slot in Naples.
Priority One Jets and Peter are professional and provide exceptional customer service. We'd give him 10 stars if we could. We had a family medical emergency that required our first charter flight, and Peter was patient in walking us through the process, securing a competitive bid and then communicating constantly with us to make sure he accommodated our constantly changing needs. He even followed up after our flight to ensure it all went well.
I was searching for a small jet to transport me, my cat and large dog from The Bahamas to Nevis in the West Indies. Nevis has a rather short runway and most jet services did not seem very confident that this would be possible. From the moment I spoke to Ian Greenberg at Priority One Jets, I knew my search was over. Ian took the time to explain and assure me that Priority One Jets could easily and most importantly, safely, provide the perfect jet for this journey. He was always available whenever I had a question or concern in the planning of my flight.
The flight was delightful and the two pilots very experienced . They made sure we were all comfortable throughout the flight.
I highly recommend Priority One Jets. Thank you Ian for getting us all safely to our new home on Nevis.
Pamela Anne Berry
Verified Company
