Cannot recommend enough, we are extremely pleased with our new front doors! Great experience throughout, consistent communication and the installation was excellent. They stand behind their product and take pride in what they do. We get compliments all the time about our new doors, and highly suggest working with Primo Doors.
Thank you Julio for the great feedback! We are happy to hear that you love your new custom steel door and installation! Your door is a certainly a show piece for your home! We certainly appreciate your business and the referrals. It was a pleasure working with you!
We had an incredibly pleasant experience working with the Primo Doors team on two projects back-to-back. The first one was for the installation of French doors inside our home leading to my wife's Fine Arts studio. The second, and main one, was for the installation of a large iron/steel double door for our home's front entrance. It needed to make a bold, modernized and elegant statement.
The Primo Doors team expressed patience with us during the design consultations and our multiple iterations while providing excellent technical advice. This expertise and professionalism carried on both projects through the quote process all the way to final delivery and installation.
The main entrance steel double door to the house is a work of art. It delivers on every aspect of our vision. The quality of the construction is excellent. It's a very heavy door but it rotates on its hinges as if it was on ball bearings. The seals are tight. The closing is sound and smooth with a nice sharp "click". Push it hard to close and it doesn't slam or rattle. Sound insulation is noticeably improved compared to our old door. They do not use contractors for the installation, only their own and well-trained technicians. The job site will be left clean for you when they leave after a careful final inspection.
By working with Primo Doors, you support your local economy and a family-owned business that cares about your complete satisfaction rather than working with a large corporation that only cares about shareholders returns.
Primo Doors will provide you a beautiful and high-quality product, at a fair price. We recommend and will work with them again without hesitation.
Wow! Thank you for the glowing review! We are so happy to hear that we hit the mark and exceeded your expectations with your large interior door project, and the full transformation of your entryway with a new updated steel unit. We appreciate you trusting Primo Doors and supporting our small business!
Gina Su2026.01.15
I've had the pleasure of speaking to Jason twice on the phone now, a few months apart each time, to troubleshoot some issues we were having with an existing door installed by our builder. He has provided clear guidance on different solutions to pursue to help resolve our issue based on his experience. The issue was straightforward and simple enough to understand immediately and provide quick, easy recommendations. They didn't bother charging an outrageous fee to come out and have a 10 minute conversation (a second company I reached out to prior was going to charge me a fairly high fee to just come out and look without taking the time to understand my questions first). I've had a really positive experience and will not hesitate reaching out to them in the future should we choose to replace any doors in our home. Based on the interactions I have, the company seems really professional and knowledgeable. Thank you for the help!
HI Gina, thank you for the kind review! I am glad we were able to help you with your issues quickly and efficiently without a pricey service call :) If you do need service in the future, we are always just a phone call away!
Thaddaeus Riggins2025.11.26
Allison and her team at Primo doors are knowledgeable, professional, and very helpful!! I recommend Primo Doors for all of your interior and exterior door needs!!!
Wow - what a transformation! Jason was a pleasure to work with as was all his employees. Getting a new door isn’t a 5 minute thing, it does take several months but it’s worth the wait. We really do have a GRAND entrance to our home thanks to Primo Doors.
Paul, we are happy to hear that you enjoyed your experience us and you are happy with your new steel doors and installation! The doors look great on your home and what a beautiful transition to update your homes appearance. Thank you for your business, we appreciate it very much!
Samantha H.2025.08.13
Verified
I LOVE MY NEW DOOR! They arrived on time for the install and finished in a timely manner. The quality of the door is amazing. It is a nice heavy door.
We recently worked with Primo Doors for two sets of new French doors leading out to our deck. From the moment we started working with Ricky, we received excellent advice on what doors would work best for our situation and at a fair price. From there, working with the office staff was cordial and efficient. Finally, the installation by Juan and Aaron was perfect! And I mean perfect! If you're in the market for new doors, I strongly suggest you contact Primo Doors.
Thank you Randy for the kind words and referral! We are happy to hear you had a great experience with our whole team from first contact all the way to installation! We appreciate your business!
Paul Stone2025.07.19
Had a problem with a door lock, door purchased 4 years ago. Even after that time, Jaz persisted in chasing solutions until a replacement part was delivered and everything is working fine.....amazing customer service by Jaz/Primo doors.
Thank you Paul! We are always available to assist our customers even years after the sale. I am glad Jazz and our team was able to help you with a solution and get your lock working properly again!
Stephen Winner2025.06.09
Our new iron door is absolutely gorgeous, my wife is thrilled with the outcome of the project. She can't stop looking at the door and saying how beautiful it is. The installers did a GREAT job, very professional and fast.
Thank Mr. Winner! Your doors look stunning! We are the real Winners getting to work with you on this project. Thank you for trusting us with your door replacement!
Kathryn Nguyen Pidcock2025.06.03
We really appreciate Primo Doors’ work. They helped us get exactly what we wanted with our front entry door, we are super happy with the result seen through the Before and After pictures. Highly recommended!
Thank you for the review! It was a pleasure working with you. We love taking our customers inspiration and making it become reality! This project came out great! Thank you for trusting Primo Doors!
Brandi Crawford2025.04.25
We have been very satisfied with the customer service from Ricky. We came to Primo Doors after having difficulty getting an entry door/sidelights ordered and delivered with the two larger home improvement outlets.
We had a great experience with Primo . The entire process was explained to us and all of our options . Joe was very patient in answering all of my questions and sending pictures/ information that was requested. The guys who came to install the door were prompt , knowledgeable and did a great job. I would recommend Primo to anyone . Thanks y’all !
Thanks Katrice, you door looks amazing! We are glad you had a great experience with us from beginning to end! Thank you for your business!
Greg Shelley2025.01.27
Terrific selection of doors. We had to wait a couple of months for our iron and glass one to be installed but it was well worth it. The door is everything we hoped it would be and the install was done expertly in short time.
Thanks Greg, we are happy to hear that you are enjoying your new iron door! We appreciate the review! Thank you for your business!
Greg S.2025.01.27
Verified
Terrific selection of doors. We had to wait a couple of months for our iron and glass one to be installed but it was well worth it. The door is everything we hoped it would be and the install was expertly done in short time.
Nice steel door BUT their steel doors are not thermally broken, meaning it will conduct the heat during the summer in your house and during the winter bring the cold! I wish I knew this before, because this is a deal breaker.
During the extreme cold days, which comes more often than before, the door will “sweet” and conduct cold to your house.
I cannot recommend!
Hi Pierre, I am sorry to hear that you are experiencing some issues with condensation on your steel door. I know we have spoken several times and offered some suggestions to remedy this issue. Our steel doors are not thermally broken, but the doors and frames are poly foam filled which is sufficient for our local climate. I believe your situation is unique and not a common issue with our doors.
Anthony Riedel2024.11.17
The Primo Doors team did a fantastic job from introduction to installation! Keep up the outstanding customer service.
Thank you
Thank you Tony for the kind words! We are glad to hear you had a great experience with us from beginning to end. We appreciate your business!
Kenneth W2024.11.17
Primo doors did a great job of helping us select the door (we took days and had to return). The installation was delayed because we were out of town when it was shipped. The installer was on time and left the house in the same condition in which he found in. No muss, no fuss.
Awesome Brett! We are happy to hear that you love your new door and it is a perfect fit for your home! Thank you for trusting us with your door project, it was a pleasure working with you!
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