Verified Company
Wow - what a transformation! Jason was a pleasure to work with as was all his employees. Getting a new door isn’t a 5 minute thing, it does take several months but it’s worth the wait. We really do have a GRAND entrance to our home thanks to Primo Doors.
Reply from Primo Doors
2025.10.24
Paul, we are happy to hear that you enjoyed your experience us and you are happy with your new steel doors and installation! The doors look great on your home and what a beautiful transition to update your homes appearance. Thank you for your business, we appreciate it very much!
Verified
We recently worked with Primo Doors for two sets of new French doors leading out to our deck. From the moment we started working with Ricky, we received excellent advice on what doors would work best for our situation and at a fair price. From there, working with the office staff was cordial and efficient. Finally, the installation by Juan and Aaron was perfect! And I mean perfect! If you're in the market for new doors, I strongly suggest you contact Primo Doors.
Reply from Primo Doors
2025.08.29
Thank you Randy for the kind words and referral! We are happy to hear you had a great experience with our whole team from first contact all the way to installation! We appreciate your business!
Had a problem with a door lock, door purchased 4 years ago. Even after that time, Jaz persisted in chasing solutions until a replacement part was delivered and everything is working fine.....amazing customer service by Jaz/Primo doors.
Reply from Primo Doors
2025.08.29
Thank you Paul! We are always available to assist our customers even years after the sale. I am glad Jazz and our team was able to help you with a solution and get your lock working properly again!
Our new iron door is absolutely gorgeous, my wife is thrilled with the outcome of the project. She can't stop looking at the door and saying how beautiful it is. The installers did a GREAT job, very professional and fast.
Reply from Primo Doors
2025.08.29
Thank Mr. Winner! Your doors look stunning! We are the real Winners getting to work with you on this project. Thank you for trusting us with your door replacement!
We really appreciate Primo Doors’ work. They helped us get exactly what we wanted with our front entry door, we are super happy with the result seen through the Before and After pictures. Highly recommended!
Reply from Primo Doors
2025.06.03
Thank you for the review! It was a pleasure working with you. We love taking our customers inspiration and making it become reality! This project came out great! Thank you for trusting Primo Doors!
We had a great experience with Primo . The entire process was explained to us and all of our options . Joe was very patient in answering all of my questions and sending pictures/ information that was requested. The guys who came to install the door were prompt , knowledgeable and did a great job. I would recommend Primo to anyone . Thanks y’all !
Reply from Primo Doors
2025.02.13
Thanks Katrice, you door looks amazing! We are glad you had a great experience with us from beginning to end! Thank you for your business!
Terrific selection of doors. We had to wait a couple of months for our iron and glass one to be installed but it was well worth it. The door is everything we hoped it would be and the install was done expertly in short time.
Reply from Primo Doors
2025.02.13
Thanks Greg, we are happy to hear that you are enjoying your new iron door! We appreciate the review! Thank you for your business!
Nice steel door BUT their steel doors are not thermally broken, meaning it will conduct the heat during the summer in your house and during the winter bring the cold! I wish I knew this before, because this is a deal breaker.
During the extreme cold days, which comes more often than before, the door will “sweet” and conduct cold to your house.
I cannot recommend!
Reply from Primo Doors
2025.02.13
Hi Pierre, I am sorry to hear that you are experiencing some issues with condensation on your steel door. I know we have spoken several times and offered some suggestions to remedy this issue. Our steel doors are not thermally broken, but the doors and frames are poly foam filled which is sufficient for our local climate. I believe your situation is unique and not a common issue with our doors.
The Primo Doors team did a fantastic job from introduction to installation! Keep up the outstanding customer service.
Thank you
Reply from Primo Doors
2024.11.19
Thank you Tony for the kind words! We are glad to hear you had a great experience with us from beginning to end. We appreciate your business!
We love our new door, it is exactly the change we needed! The price was right and working with Primo was a pleasure.
Reply from Primo Doors
2024.11.19
Awesome Brett! We are happy to hear that you love your new door and it is a perfect fit for your home! Thank you for trusting us with your door project, it was a pleasure working with you!
I would highly recommend this company to anyone in the market for iron doors or fiberglass French doors. I had four sets of French doors and an iron door installed. I had the pleasure of working with the owner Jason, the sales person Joe, installers and techs Sam, Juan and Francisco, and office staff Allison and Jazz. I have dealt with a handful of contractors and I would rank this company at the top of the list in terms of professionalism, integrity, responsiveness and quality of work. Additionally I got at least three estimates and determined that they are competitively priced. I was originally going to use another company; I’m glad fate led me to this team. I wish their scope of offerings went beyond doors because I’d hire them for every project. I’m very particular/detailed oriented and they remained patient with me the entire time. If you’re having reservations try this company out…they will put your doubts to rest.
Reply from Primo Doors
2024.11.11
Thank you Kiesha for the great review! It was a pleasure working with you on this project. We hope you enjoy your doors for many years to come! We appreciate your business!
First sales guy I tried was a little green but, seeing that the product itself is good and having received a recommendation for Primo, I reached out to the owner who was able to connect me with another representative, Joe, who was professional and able to sell me 3 doors on my first visit to the show room.
When the first two doors were installed, the keys worked but they were not installed correctly so none of the other security features worked. While Primo does not guarantee the locks you buy will work, it does seem as though there were some basic details the installer missed, which resulted in the lock being physically mounted but not exactly working.
In the end, Sam, who installed our 3rd door (iron) was able to fix the previous work after getting the 3rd door in.
I did not have the pleasure of interacting with everyone at Primo but the products are quality. I would like to give a special shoutout to:
Joe M,
Sam in installation
The owner
These three are smart enough and socially gifted enough to steward projects into the promised land. You should ask for Joe by name.
Reply from Primo Doors
2024.11.11
Thank you Josh for your honest review. We appreciate your business!
The salesperson was very knowledgeable and took his time helping us choose the right door, glass, and hardware. The install was quick and easy. The door is beautiful. Would recommend Primo to anyone.
Reply from Primo Doors
2024.11.11
Thank you Gwendolyn! We pride ourselves on being knowledgeable and being helpful. I am glad you love your door and had a first class experience with us!
I ordered my door through Primo Doors. Jeff and team have been very informative, helpful, and accommodating throughout the process.
Reply from Primo Doors
2024.11.11
Thank you Alex, I am glad we hit all the marks and you had a great experience with our team! We appreciate your business!
