Prime Irrigation Reviews

Joe Onopa 2025.12.27

     

Absolutely the worst humans to ever exist. Even on Christmas they have no kindness, tact or understanding. From our family to yours, choose another company that treats everyday people better 🙏🙏

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Reply from Prime Irrigation

Hi Joe,

There appears to be a mistake. After reviewing our records, we have no history of providing service to anyone by your name. We are a lawn irrigation company and are closed throughout the winter, as December weather in Michigan does not allow for this type of work. We also have never operated on Christmas Day, as we observe the holiday with our families. In addition, we have been out of state at our winter residence during this period.

We noticed that you work for Dolly’s Pizza in Walled Lake. We think very highly of Dolly’s and have supported them for years—I even had my first job there when they were located on Pontiac Trail.

Please double-check your information and kindly remove this review, as it seems to have been posted in error.

Thank you for your prompt attention to this matter.

Camille Bryant 2025.11.08

     

Excellent service! Was able to fit me in within 24 hours, was on time and easy to do business with. I highly recommend.

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Reply from Prime Irrigation

Thank you for the kind words, Camille! We strive to provide excellent service and we're glad we could accommodate you in such a timely manner. We appreciate your recommendation and look forward to working with you again in the future!

Robert Smith 2025.11.08

     

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Geoffrey Davis 2025.11.07

     

Sean was great and efficient with my sprinkler blow out. I highly recommend this company

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Reply from Prime Irrigation 2025.11.08

Thank you for the kind words, Geoffrey! We are thrilled to hear that Sean was able to provide efficient and top-notch service for your sprinkler blow out. We appreciate your recommendation and look forward to working with you again in the future.

Kyle Hoener 2025.11.05

     

Quick and friendly work. On time. Can’t ask for more.

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Reply from Prime Irrigation 2025.11.06

Thank you so much for the kind words, Kyle! We strive to provide quick and friendly service to all of our customers. We're thrilled to hear that you were happy with our work and that it was completed on time. We appreciate your feedback and look forward to working with you again in the future.

Rick Sinkevics 2025.11.05

     

Prime irrigation did a fine job on my system... the experience and professionalism shines...work is always done in a timely fashion!

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Reply from Prime Irrigation 2025.11.06

Thank you Rick for your kind words! We are thrilled to hear that you are satisfied with our services and that you found our team to be professional and timely in their work. We strive to provide top-notch service to our customers and we are glad to hear that we were able to meet your expectations. Thank you for choosing Prime Irrigation!

LAW 2025.11.05

     

I had the privilege of meeting Sean today. He came out to blow out our sprinkler system. Sean was knowledgeable, professional and did a did a GREAT job. Prime Irrigation is fortunate to have such a loyal and knowledgeable employee representing their business. It’s easy to see that Sean loves people, his work and the company he represents.HIGHLY RECOMMEND/Affordable **my sticker is up to call next time :)

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Reply from Prime Irrigation 2025.11.06

Thank you so much for your kind words, LAW! We are thrilled to hear that you had a great experience with Sean. We are lucky to have him on our team and we are glad to hear that his hard work and dedication shines through. We look forward to working with you again in the future!

nizma correa 2025.11.05

     

Great service

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Reply from Prime Irrigation

Thank you, Nizma! We're thrilled to hear that you had a great experience with our service. We appreciate your kind words and look forward to serving you again in the future.

Chris B 2025.11.05

     

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Chris Keener 2025.11.05

     

Prompt service and great pricing. Wry polite and friendly to me and my son who wanted to watch, also answered a question I had.

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Reply from Prime Irrigation 2025.11.06

Thank you for your kind words, Chris! We are pleased to hear that you enjoyed our prompt service and pricing. We strive to create a welcoming environment for all customers, including little ones who want to watch. We are glad we were able to assist you and answer any questions you had. We look forward to serving you again in the future.

James Tawse 2025.11.05

     

I was having issues with broken sprinkler lines... prime sent a crew right over and fixed me all up.... great company great people highly recommend best around

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Reply from Prime Irrigation 2025.11.06

Thank you so much for your review, James! We're so glad we could help fix your sprinkler lines quickly and efficiently. We truly appreciate your kind words and recommendation. Please don't hesitate to reach out if you need anything else in the future. Thank you for choosing Prime!

Kyle Anicka 2025.11.05

     

got on the schedule right away and had my sprinklers winterized. even got a reminder text when they were on the way which was nice - thanks guys.

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Reply from Prime Irrigation

Thank you for the positive feedback, Kyle! We're glad we could get your sprinklers winterized quickly and efficiently. Our reminder texts are just one way we strive to provide excellent customer service. Thanks for choosing us for your sprinkler needs!

Eric Brown 2025.11.03

     

Great experience! I wish I remembered the names of the gentlemen that assisted me. However, they came out the same day I called to have my concern evaluated and came back first thing the following day to start the repairs. They were both very knowledgeable and helpful. I spent several days battling my irrigation system and they were able to finish what I started and got me up and running. The woman in the office was also very kind and helpful. I would not hesitate to hire them again if I need any other assistance.

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Reply from Prime Irrigation 2025.11.04

Thank you for the kind words, Eric! We are glad that we could help with your irrigation system and get you up and running again. We appreciate your feedback and look forward to assisting you in the future if needed. Thank you for choosing us!

Michael Scheuber 2025.10.28

     

Sean was prompt, professional, and extremely helpful

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Reply from Prime Irrigation 2025.10.29

Thank you for your kind words, Michael! We are thrilled to hear that Sean provided prompt, professional, and helpful service. We appreciate your feedback and look forward to serving you again in the future.

Steve Pyett 2025.10.27

     

Tim and his crew at Premier put in a new system for me this year and just completed the winterization. Every went as planned, my lawn turned out fantastic and I couldn't be happier with the work done by Premier. Thank you!!!

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Reply from Prime Irrigation

Thank you for your kind words, Steve! We're thrilled to hear that you are happy with the new system and that your lawn turned out fantastic. It was a pleasure working with you and we appreciate your feedback. Thank you for choosing Premier for your lawn care needs!

Chu Chang 2025.10.11

     

Sean was great. Blew out my irrigation lines and even did a free inspection. I was just expecting a pay and go experience, but he took the time to inform me of potential items to fix. Will definitely have him out next year.

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Reply from Prime Irrigation 2025.10.12

Thank you for the great review, Chu! We're glad to hear that Sean went above and beyond to provide excellent service. We appreciate your business and look forward to working with you again next year.

Bernie Brown 2025.10.08

     

Really appreciated Sean’s thorough work ensuring that all zones were properly blown out. It did not feel rushed like it can with other sprinkler blowout companies.

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Sharlene McFarland 2025.09.25

     

We recently had a leak in our sprinkler system and wanted to get it repaired. But our current company stated they are only doing winterizing now and would wait till spring then they'd make repairs. We wanted it repaired before winterizing! So we called two other companies. Same thing. We're only winterizing. Third call was to Prime Irrigation and they said sure, we can send someone out today. Sean came right out and was explaining what the possible causes might be and what the possible fixes might end up costing. That was really helpful to know what it might cost ahead of time so we wouldn't end up with some huge bill we weren't prepared for once the work was done. But as we were discussing things, it started sprinkling. Then it began to thunder and rain. Thundering got really loud and saw some lightning flash. I thought oh no, there goes our chance of anything getting fixed today. He'll have to leave as this storm comes through, But instead Sean said I think I'll hang around and see if the weather clears a bit. Sure enough the thunder & lightning stopped. It was still raining a little but Sean said that was okay. He went to work accessing the problem, found it and showed us what the problem was. Sean was great at explaining everything he did. Answered all our questions and gave us some very informative info. We were very impressed with Sean and our first experience with Prime Irrigation. I think we've found a new company to service our sprinkler system from now on. We highly recommend Prime Irrigation!!

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Cindy Fowler 2025.09.21

     

Recently, my husband and I had the pleasure of experiencing exceptional service from Prime Time Irrigation Kilgore TX. We were particularly impressed by the company’s responsiveness, as demonstrated by their live answer to our 9:00 pm call on a Sunday evening. After discussing our concerns about our sprinkler system with Chris, he arrived at our residence the next morning at 7:00 am. Chris conducted a thorough inspection of the system, accurately diagnosed the issue, and provided a clear explanation of the necessary repairs. Prime Time Irrigation Kilgore consistently demonstrated a high level of professionalism and knowledge throughout the process.

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D Ruszala 2025.09.15

     

Old company was messing around, and were saying how much time it’s to take to repair. People on vacation, confusion… the a rude owner. The tech that a dug out the main pvc line and repaired it. They worked hard, and said we be contacted for a date to finish what they couldn’t that day. Never heard from office, sent status email. So Prime comes out… looked at everything quickly looking at half the price. He said why mess with an old system, just run a new one…. It’s cheaper. And it was at least half the price. All I can say is it doesn’t always pay to be loyal…. some businesses just expect you to stay. The guys started up and winterrized for 15 years.., they were great. When some bigger issue occurs…. that’s how you discover the real company. All I can say is it was a pleasure working with Prime and I highly recommend them if you an issue. I will never go back to where I was.

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