PREP Performance Physical Therapy Center - Chicago, IL

PREP Performance Physical Therapy Center - Chicago, IL Reviews

Excellent rating
     
5.0 | 174 reviews
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PREP Performance Physical Therapy Center - Chicago, IL
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5.0

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Mary Bolger
Mary Bolger 2026.04.22
     
MaryCate is so knowledgeable. She has helped me with my back and my husbands knee and hip. Her staff is always there to help. So thankful to have found her.
Leah Schindler
Leah Schindler 2026.04.18
     
Ashleigh is awsome! I was working with her through a diffrent clinic, and followed her when she move to PREP Performance! She has helped me so much with my ankle issues, helping me get to the point where I am not in constant pain anymore
Abby Sexton
Abby Sexton 2026.04.16
     
I've had a great experience working with Ashleigh at PREP. Her extensive training in many forms of PT is evident when you work with her. Ashleigh is also organized, responsive & supportive (much needed when I was in pain and down about missing out on my favorite activities). I know that she cares about helping me get back to yoga, running, and other athletic and day-to-day pursuits in a way that is sustainable and does not lead to future injury. When I was at my most miserable after a terrible sciatica flare, she gave me the right exercises to do to help reduce the intensity and tingling. She also really helped with my muscle spasms. And the therapeutic massage she starts each session with is so helpful. I have been working through a severely herniated disc since January - my first real injury as an adult. For the first month or so of my work with Ashleigh, I did not have a diagnosis yet, and later when an MRI confirmed the herniation, it turned out that everything Ashleigh had me doing was exactly what is recommended for this kind of injury. So, she is also great at helping to identify and diagnose injury. Now we are down to one session a week (mostly because I'm seeing great progress and also because Ashleigh & the PREP team have been thoughtfully helping me manage my schedule to make sure I don't run out of insurance-covered sessions too early in the year). I am grateful that I found such a good PT. I recommend her to everyone - she will get you through pain/injury.
Laura Farella
Laura Farella 2026.03.26
     
Mary Kate and her team helped me recover from a shoulder injury that I was dealing with for 9 months. The experience was pleasant and personalized. I would recommend to anyone - especially for those who have been to PT and not gotten the recovery results they were looking for.
Reply from PREP Performance Physical Therapy Center - Chicago, IL
Thank you so much for your kind words! We’re grateful you trusted Mary Kate and the team with your recovery. It means a lot to hear that your experience felt both personalized and positive. We truly appreciate your recommendation and are so glad we could help you get the results you were looking for!
Isabella Bippus
Isabella Bippus 2026.03.20
     
I have been going to Prep for a few months now and I couldn't be happier with my experience! My physical therapist Jack is incredible and considerate with the care that he gives. Answering all of my questions and making adjustments when necessary. Not only this, but the atmosphere created by the rest of the employees here made me feel at home while navigating my injury. Thank you to Jack and the entire team for making my recovery a positive experience.
Reply from PREP Performance Physical Therapy Center - Chicago, IL
Thank you for sharing your experience! We’re so glad you had a positive time at Prep. Jack and the team are dedicated to personalized care, and it means a lot to know you felt supported. We appreciate your kind words!
Domenica Martello
Domenica Martello 2026.03.19
     
I’ve been going to Prep Performance for almost two months now due to a knee injury, and I couldn’t be happier with the progress I’ve made so far. From my initial appointment the team quickly identified what was going on and set me on a clear path forward. My physical therapist, Stella, has been amazing to work with. She’s uplifting, incredibly knowledgeable, and always attentive. Each week, she introduces new challenges that push me while still making me feel supported as I get stronger. Her and the entire team create such a welcoming and positive environment, which makes a huge difference when you’re consistently coming in for treatment. I also have to mention how pristine the facility is. Everything is spotless and I was impressed by their wide range of equipment. As someone who had never been to physical therapy before, Prep Performance has truly set the bar high. I would highly recommend them to anyone!
Reply from PREP Performance Physical Therapy Center - Chicago, IL
Thank you so much, Domenica, for your kind review! We’re thrilled to hear about your progress and that you’ve had such a positive experience with our team. Stella will be so happy to know how much her support has meant to you.

We’re glad you’ve felt welcomed and comfortable in our space, and we truly appreciate your recommendation. We look forward to continuing to support you on your journey!
Aileen Reed
Aileen Reed 2026.03.13
     
I would recommend this place to anyone. The whole staff meets you where you’re at, gives you the attention you need, and they’re incredibly knowledgeable. They genuinely care about helping you make progress. I couldn’t imagine going anywhere else for my aches and pains. As a bonus, you’re always greeted with a smile—and they’re sometimes funny, which helps when you’re lying there wondering how your back started hurting just from existing.
Reply from PREP Performance Physical Therapy Center - Chicago, IL
We’re so glad to hear that you’ve felt supported, cared for, and met where you’re at throughout your time with us. Our team truly strives to provide thoughtful, knowledgeable care while making the experience as enjoyable as possible—so we love that a few laughs made their way in too! We really appreciate you trusting us with your care and are grateful to be part of your journey.
Jamie Clemmons
Jamie Clemmons 2026.03.03
     
Prep Performance is truly a superior operation. Everyone there is dedicated to helping others stay in the game.
Reply from PREP Performance Physical Therapy Center - Chicago, IL
Hi Jamie! We greatly appreciate your kind words and positive feedback! It's wonderful to hear that you've had a great experience with our team. We're here to support your wellness journey and safety. :)
Ryan McDaniel
Ryan McDaniel 2026.02.26
     
I had a top notch experience with PREP and Jack Davis. PREP has built a warm and inviting atmosphere that makes everyone feel welcome, and will certainly put you at ease when you walk in the door. If you are a golfer recovering from an injury and looking to get back on the course, or just looking to improve your strength and mobility, Jack is the guy you want to see. Jack is a great golfer himself who is as obsessed with the game as you are, and will certainly help you play your best golf.
Sharon Gilbert
Sharon Gilbert 2025.11.18
     
Ever been seen only by an assistant for a PT appointment, no Dr.? Despite having an appointment with the DPT, scheduled weeks in advance, there was neither time or hands-on manipulation with the Dr. during a one hour session. I’ve been at multiple providers over the past 20 years in several states, and this is the only practice where I’ve had the experience of being shifted to an assistant for a full appointment, not 1/2 hour with a DPT and then a 1/2 hour with a PTA or assistant to do exercises. If that’s fine with you, both Mary Kate (DPT & owner) and Stella (PTA) were both excellent when I did have time with them. They charge you the same fee no matter the level of education and experience. I pay OOP and for $140/hr, I expect to spend half the appointment with a fully trained Dr. of physical therapy, not a full hour with an assistant who has 2 years education or less. Out of 4 appointments, intake was the only “normal” appointment of 1/2 DPT and 1/2 exercise coach. It’s just not the level of therapy I’ve previously received, and I went elsewhere to finish my recovery program The clinic’s response to my concerns was “Our cash rate is based on the type and length of skilled physical therapy service provided, rather than which licensed clinician performs it. This is standard practice, since both PTs and PTAs deliver the same level of skilled care under the therapist's direction”. They do not! DPT's, PTA's and non licensed exercise assistants are not equal in their coursework or skills, while all have their strengths and purpose!
Blaine Brount
Blaine Brount 2025.11.17
     
I worked with Jack Davis on some injuries that were keeping me away from golf. He helped me through those issues and added in some things that helped with overall golf performance. I was worried about working with a physical therapist who might suggest swinging slower, so it was great to work with someone who cared about my goals. He's also great about explaining how your body works and how limitations might affect you. Easy decision to see Jack about getting into golfing shape.
Alaina Hamood
Alaina Hamood 2025.11.11
     
I have been going to Prep Performance Center for eight years and can confidently say the physical therapy there is incredible. Mary Kate and the team have helped me come back from two ACL injuries to play Division I lacrosse at Penn State, as well as supported me through many years of maintenance PT to ensure I stay strong throughout my collegiate career. They have a strong belief system and great energy that encourage hard work and produce excellent results. Not to mention, Prep Performance Center also helped me recover from a foot injury so I could complete my first marathon. Mary Kate and the team are always excited to help their athletes achieve all their goals. In my opinion, there is no better PT clinic to help me reach all of my athletic goals!
Reply from PREP Performance Physical Therapy Center - Chicago, IL
Hi Alaina! Thank you so much for your kind words. The team at PREP is so proud of all of the hard work you have put into PT and finishing your first marathon!
Catherine O'Connor
Catherine O'Connor 2025.11.10
     
MK is amazing! I especially love her dry needling. Her exercises have helped me so much as a musical theatre performer who’s constantly dancing and moving about. You can tell she truly wants to help you better understand your body and is really good at breaking things down so they are easier to understand. I used to experience a lot of knee pain that has now resolved itself, and I’m now working on strengthening my core, inner thighs, and glutes to take me to the next level.
Reply from PREP Performance Physical Therapy Center - Chicago, IL
Hi Catherine! Thank you for your kind words! We’re so glad to hear that working with PREP has helped you move and perform pain-free. It’s wonderful that you’re feeling stronger in your body—keep up the great work both in the clinic and on stage!
Jodi O
Jodi O 2025.11.04
     
The staff is super friendly and very accommodating. I worked with both Mary Kate and Stella and loved them both. I’ve had an issue for a couple years and in a couple months they’ve improved me more than anybody else was able to. Highly recommend!
Reply from PREP Performance Physical Therapy Center - Chicago, IL
Hello Jodi, thank you for your kind words and for reflecting in such a positive light! Our team at PREP is happy to hear you've not only enjoyed your time but also learned along the way!
Dolly Lemke
Dolly Lemke 2025.10.31
     
I came to Prep after 2 years of debilitating back pain from herniated disks. Jack, along with a few student therapist, helped me understand how to better use my body when doing daily functional movements, that sitting all day for work is terrible and daily movement is necessary, what muscle groups needed to be strengthened and/or stretched out. I also started doing Pilates around that time, and the combination of both Pilates and PT virtually eliminated my back issues. I’ve been pain free for over 6 months now!
Reply from PREP Performance Physical Therapy Center - Chicago, IL
Hi Dolly! Thank you so much for sharing your experience! We’re thrilled to hear how far you’ve come and that your back pain is gone. It’s great to know that the combination of your PT work and Pilates made such a difference. Keep up the amazing work!
Stacey Ernvall
Stacey Ernvall 2025.10.24
     
I couldn't be happier with my experience at PREP, especially with my physical therapist Jack and Stella. They've been absolutely amazing - attentive to my specific needs, incredibly encouraging, and knows exactly when to push me and when to modify exercises. Stella's genuine care and expertise make every session both productive and positive. The entire PREP team deserves recognition too. Everyone is consistently friendly and welcoming, creating an atmosphere that immediately puts you at ease. Their scheduling flexibility has been wonderful - they work with you to find times that fit your life and are understanding when you need to reschedule. The facility is clean, well-equipped, and has a comfortable environment that makes you actually want to show up and do the work. I would highly recommend PREP and specifically Stella to anyone seeking physical therapy. They've made my recovery process feel manageable and even enjoyable. Thank you to the entire team!
Reply from PREP Performance Physical Therapy Center - Chicago, IL
Thank you for your kind words Stacey! We are so happy to help you on your journey with us! You have made such great progress here and we always love the time we get to see you. Keep up the great work!
Julia Ray
Julia Ray 2025.10.14
     
PREP is the place I send my family and my patients! PREP visits are easy to schedule. The PTs in the group know their stuff and know how to make patients fell comfortable and empowered.
Reply from PREP Performance Physical Therapy Center - Chicago, IL
Hi Julia! Thank you so much for your kind words! Our PREP team truly appreciates it. We are so glad to hear that you are satisfied with the services we offer! :)

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