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Reviews ( 2397 ) 4.9

Deepti Rana
Deepti Rana
2024.07.26
Nice service
Service
Sanjay Sharma, MD
Sanjay Sharma, MD
2024.07.25
Went for lunch and drinks while in Florence. Beautiful property and decor First rate service as one would expect from a Four Seasons.
Trip type
Vacation
Family
Location
Service
Marcelo Daniele Barbosa
Marcelo Daniele Barbosa
2024.07.25
Ali Haider
Ali Haider
2024.07.24
Beautiful place
Location
Rooms
Service
Tullio Malocchi
Tullio Malocchi
2024.07.24
Toc Pet Shop
Toc Pet Shop
2024.07.22
Trip type
Business
Solo
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.23
Dear guest, thank you for your wonderful review! We're delighted to hear that you enjoyed the breathtaking views and romantic ambiance of our hotel. It's also great to know you appreciated the tranquility, kid-friendly amenities, and the excellent value we strive to offer. Your mention of our high-tech features means a lot to us as we aim to provide a modern and comfortable experience for all our guests. We look forward to welcoming you back for another memorable stay. Best regards, Max Musto General Manager
Victor M
Victor M
2024.07.21
Verified
FS Hotel Firenze What makes Four Seasons special is the genuine encounters with team members. In Firenze it's not any different and it's remarkable how powerful yet simple the Golde Rule is.
Alessandro Conti
Alessandro Conti
2024.07.20
Location
Rooms
Service
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.22
Gentile signor Conti, la ringraziamo per la sua splendida recensione. Siamo felici di sapere che ha apprezzato la sua esperienza a Four Seasons Hotel Firenze e speriamo di poterla accogliere nuovamente presto. Cordiali saluti, Max Musto General Manager
Stefano
Stefano
2024.07.18
Ottimo!!!
Location
Rooms
Service
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.19
Gentile ospite, grazie per la sua fantastica recensione e per aver trovato il tempo di condividere il suo feedback con noi. Siamo lieti che la sua esperienza a Four Seasons Hotel Firenze sia stata ottima e speriamo di poterla accogliere di nuovo presto. Cordiali Saluti, Max Musto General Manager
Jo Rick
Jo Rick
2024.07.16
Location
Rooms
Service
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.17
Dear guest, thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your feedback is greatly appreciated and motivates us to keep providing excellent service. We look forward to welcoming you back soon. Best regards, Max Musto General Manager
Paul Vogt
Paul Vogt
2024.07.16
One of my favourite hotels in Europe. Great design, great service, great location. Best of the best.
Location
Rooms
Service
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.17
Dear Mr. Vogt, thank you for your glowing review! We are thrilled to be considered one of your favorite hotels in Europe. Your kind words about our design, service, and location are deeply appreciated. At Four Seasons Hotel Firenze, we strive to provide an unparalleled experience for all our guests, and it’s wonderful to hear that we succeeded during your stay. Your positive feedback motivates our entire team to continue delivering exceptional service and memorable experiences. We look forward to welcoming you back for another exceptional visit soon! Best regards, Max Musto General Manager
LaLa
LaLa
2024.07.12
The best FS! The concierge team should win an award, they are next level amazing. They were so helpful, always happy to help us, went above and beyond to make our stay comfortable. The level of customer service is 5 star and beyond. The valet team, restaurant staff, guest relation, really everyone were amazing. The property is beautiful , clean, well located. I wish every FS was like this.
Location
Rooms
Service
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.15
Dear guest, thank you for your outstanding review! We are thrilled to hear that you had such a wonderful experience with us. Our concierge team will be delighted to hear your kind words and we will be sure to pass along your note to the valet team, restaurant staff, and guest relations as well. It's fantastic to know that our property met your expectations in terms of beauty, cleanliness, and location. We strive to provide a level of customer service that exceeds the 5-star standard, and your feedback confirms that we are on the right track. We hope to have the pleasure of welcoming you back for another exceptional stay in the future. Best regards, Max Musto General Manager
salvatorangelo monni
salvatorangelo monni
2024.07.11
Ottima locazione,facilmente raggiungibile,lo consiglierei.💯👍🏾
Location
Rooms
Service
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.15
Gentile signor Monni, grazie per la sua splendida recensione! Siamo felici di sapere che abbia apprezzato la nostra posizione e che consiglierebbe il nostro hotel. La nostra struttura è situata in una bellissima zona di Firenze, un'oasi di pace che permette ai nostri ospiti di godere di tranquillità e relax, pur trovandosi a soli 10 minuti a piedi dal magnifico Duomo. La sua soddisfazione è la nostra più grande ricompensa. Speriamo di poterla accogliere nuovamente presto e offrirle un'altra meravigliosa esperienza. Cordiali saluti, Max Musto General Manager
Bryce Kraehenbuehl
Bryce Kraehenbuehl
2024.07.09
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.11
Dear Mr. Kraehenbuehl, Thank you for taking the time to share your feedback with us. We are sorry to see that your experience was not up to your expectations, and we would be keen to know more in order to improve our services. We do remain at your complete disposal to discuss it further. Best regards, Max Musto General Manager
John H
John H
2024.07.09
Thank you for making our anniversary dinner exceptional! You’ve created Memories we will not forget.
Location
Rooms
Service
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.11
Dear John, thank you for your feedback and for choosing to spend your anniversary with us. Our ultimate goal is to deliver unique experiences to be remembered, and it fills us with joy and pride to know that your dinner will always be a special memory. We hope we will have the chance to welcoming you back soon again. Best regards, Max Musto General Manager
AshfordAcresInn
AshfordAcresInn
2024.07.08
Verified
The Best Hotel in Florence The entire staff makes you feel like they know you. They refer to you by name whenever they see you. They remember what you want to drink at breakfast and bring it to you before you have a chance to request it. The rooms are beautiful and comfortable. The food is delicious. They say yes to all of your requests. The pool is relaxing and stunning. The garden is very peaceful. Most importantly, the location is convenient to everywhere in historic Florence.
FLOGERT AVDULI
FLOGERT AVDULI
2024.07.07
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.08
Dear guest, thank you for your review and for taking the time to share your experience with us. It is wonderful to hear that you enjoyed your stay at Four Seasons Hotel Firenze and we hope to welcome you back very soon. Best regards, Max Musto General Manager
Sabrina Pignotti
Sabrina Pignotti
2024.07.07
Trip type
Vacation
Friends
Location
Service
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.08
Gentile signora Pignotti, grazie per la sua meravigliosa recensione. Siamo lieti di sapere che la sua esperienza con noi sia stata più che positiva, e speriamo di avere l'occasione di darle il benvenuto per un'altra visita eccezionale. Cordialmente, Max Musto General Manager
Ruxandra Costescu
Ruxandra Costescu
2024.07.06
Trip type
Vacation
Location
Rooms
Service
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.08
Dear Mrs. Costescu, thank you for highlighting our hotel’s luxury, we are thrilled to hear that you enjoyed your stay and appreciated the luxurious experience we strive to provide. We look forward to welcoming you back soon. Best regards, Max Musto General Manager
Alessandro Butini
Alessandro Butini
2024.07.05
Amazing location and the grounds are phenomenal, attentive service and not horrendous prices
Location
Rooms
Service
Reply from FOUR SEASONS HOTEL FIRENZE 2024.07.08
Dear Mr. Butini, thank you for your wonderful review, we are delighted to hear that you enjoyed our beautiful location. It's great to know that our attentive service met your expectations. We look forward to welcoming you back for another fantastic stay. Best regards, Max Musto General Manager