Amorvero Spa Reviews 2023

Reviews

Stefano Cox

2023-11-22

Uno degli hotel più belli di Roma L'hotel Hassler è una vera e propria gemma di eleganza e raffinatezza nel cuore di Roma, con una vista mozzafiato sulla città eterna. La reception e l'atrio dell'hotel sono sontuosi, con una decorazione impeccabile nei dettagli e un personale attento ed accogliente. La sala del tè, dove ho gustato una deliziosa tazza di te bianco, è un'ambiente tranquillo e rilassante perfetto per una pausa rigenerante durante una giornata intensa. La selezione di tè è vasta e i biscotti e le pasticcerie sono deliziose. Sono poi rimasto a cena sempre nell sala Eva. L'atmosfera romantica ed elegante, con un'illuminazione soffusa, mi ha fatto sentire al centro di un sogno. Il servizio impeccabile e il menu, che offre una vasta scelta di piatti deliziosi, hanno reso la mia cena ancora più memorabile. La presentazione dei piatti è stata curata con attenzione, e ogni boccone era un vero piacere per il palato. In sintesi, l'hotel Hassler è un luogo incantevole e pieno di fascino, dove l'attenzione al dettaglio e la qualità del servizio sono al primo posto. Se stai cercando un posto dove trascorrere un momento romantico, godere di una pausa rigenerante o celebrare un'occasione speciale, l'hotel Hassler è senza dubbio una scelta eccellente. La sala del tè e la sala Eva offrono esperienze culinarie e sensoriali che resteranno indimenticabili.

Summer69

2023-11-14

Hotel da sogno Top. Hotel fantastico, il più bello di Roma e non solo. Personale estremamente professionale, i proprietari fantastici, i servizi al top, il ristorante con una vista bellissima, e i camerieri che sembrava danzassero, un' esperienza unica. Una vacanza d'amore in una cornice da sogno

Matti S

2023-11-08

Erinomainen hotelli hyvällä paikalla Heti alussa vaikutuksen teki vastaanoton ystävällisyys ja avuliaisuus. Vaikka huone oli aika pieni, hyvin järjestelty tila laukuille ja vaatteille teki kokonaisuudesta toimivan. Huoneen sistusmateriaalit tekivät ylellisen vaikutelman ja näkymä ikkunasta kaupungille oli hieno. Huone oli hiljainen ja sänky mukava. Toiveitamme huoneen suhteen otettiin ihan hyvin huomioon. Imago ravintolan illallinen oli loistava ja palvelu erittäin hyvää. Myös 7-kerroksen terassibaari oli hieno kokemus. Hassler on yksi parhaimmista hotelleista joissa olemme yöpyneet.

mkmd1

2023-10-25

Rome's Iconic Hotel This year we have had the luxury of staying at some amazing properties: Le Sirenuse in Amalfi, the Post Ranch in Big Sur and the One and Only in Kigali, Rwanda. We ended our year of decadent travel at the Hassler.The Hassler ranks with the finest hotels in the world. The hotel has been redone in the rooms but the common areas retain all the old world charm that this hotel is known for. We stayed for two nights with our sons and their girlfriends. Each room was beautifully decorated, ample closet space and great bathrooms. The breakfast was what was to be expected, nothing extraordinary. Where this hotel excels and exceeds expectations is the staff. Everyone we interacted with treated us like we were long last friends. The reception staff of Roberto, Giorgio and Valentina took marvelous care of us. The location is unbeatable. Just a terrific experience! Congratulations to the Wirth family for creating this incredible property and hiring this wonderful group of people.

Michael F

2023-10-21

An iconic gem in the heart of Rome. An icon at the top of the Spanish Steps! If you’re looking for a romantic getaway that makes you feel like a luxurious Roman aristocrat - don’t look further than the Hassler. It’s so popular with locals and guests alike for good reason - the property is gorgeous, they have hospitality down to a science, the terrace is iconic and the food/drinks are fabulous. My husband and I got upgraded upon arrival (a perk of Leaders Club, the loyalty program of Leading Hotels of The World of which this hotel is a member) and spent two nights here exploring. You’re in the middle of it all, but honestly it felt like we were in a tucked away private luxury apartment. Breakfast was a MUST DO as were drinks at the terrace. Make sure you try and snag a few nights here on your next trip to Rome! Big Kiss to the Hassler Team. Michael and Ramy

Jetset

2023-10-14

Phenomenol Hotel…from the moment you enter, you know you’re in a Special Place. It’s a Jetset Chique clientele When the hotel is Famous, the reasons are numerous… her Beauty, her Luxurious Decor, her location, her views, her cuisine but most importantly… her staff. We fell in love with the staff, the door men were the sweetest kindest smiling and helpful souls, the concierges were so helpful and thorough, they are highly respected in Rome and can get things done for guests. The front desk staff like Mr Giorgio and Orsini and all the team were unbelievably gracious kind and professional, Giorgio went out of his way to make the trip Spectacular and I’ll never forget the smile he put on my wife’s face as he showed us our room with phenomenal views from our huge balcony❤️. This hotel is the most Famous in Rome because of the staff and the beauty, her history requires a look and you’ll see her history and Grandeur unfold before your eyes. We miss them, we love them and we shall see them again soon❤️🙏😇🇮🇹🌍🚁🎁🛩️🏛️

Lisa D

2023-10-11

30th wedding anniversary trip ALL Hotel staff goes above and beyond ! Food on terrace and Palm Court were excellent. View from terrace restaurant one of the best in Rome. Conceierge were knowledgeable, friendly and courteous. hotel itself is in a superior location and was a pleasure to come “home” to after excursions or late walks at night. Can’t wait to visit again /)❤️🇮🇹

JMBPittsburgh

2023-10-09

Old World Perfection With Totally Modern Standards This was out 6th or 7th stay at the Hassler and , in a city with many great hotels, we would not consider staying anywhere else. First of all location, location, location! Look at a map of Rome if you are not familiar with the centrality of this property. Cleanliness, safely, refinement and relaxation abound. It's an island of calm in a frenetic city. On two occasions, including this one, major Hollywood stars were staying here at the same time as we. Did we ever fell second best or relegated to a tier of less importance. Absolutely not. They treat all of their guests like stars. We love the Palm Court for all meals or an after dinner Amero. The 7th floor Terrace overlooking Rome never gets old-especially at night. Small but fine exercise room again with a great view. The hassler is one of very few hotels that is still privately owned. Mr. Roberto Wirth is omnipresent , making certain that his guests are being treated with the kindness and respect that he feels that they deserve. The bell staff is great and ALWAYS deliver a polite buongiorno or buonasera when one goes in or out. Truly, it is the little things like this that impress. But, in the final analysis, it is the people that make this place great. Stefano, Roberto, and Matteo at Palm Court. Andrea, the excellent Maitre'd at Palm Court. Jessica and Adrian at breakfast This review would not be complete without a Special mention to Roberta, Daniella and the incomparable Ms. Wally. Thanks for welcoming us and our boy and asking about him in subsequent emails! Lastly, Mr. Wirth himself. A giant of the hospitality industry who always minds the store. These great people make HH a destination in and of itself. We look forward to our next visit.

2023-09-22

An oasis of calm, luxury and tranquility from the chaos and noise of the City……… We visited Rome 25 years ago and vowed then to stay in this resplendent Hotel at the top of the Spanish steps whenever we would venture back to Rome. Well we did - for our 25th Wedding Anniversary celebrations and had great expectations for this top class Hotel. Check in was seamless, the Hotel foyer is beautiful. We were able to go straight to our room when we arrived around 11am so we were grateful for that. Perfect room with a view over Rome and the Spanish Steps. Complimentary Fruit, a welcome note and 2 delicious pastries awaited us. We had booked the 7th floor roof terrace for pre dinner drinks. The view from here was perfect and we were able to watch the sunset too so that was an extra treat. We were given many wonderful canapés during our time here and a lovely memento showing all the pertinent buildings in our view across Rome. The staff were lovely and welcoming too. Please note that you need to book drinks here as many guests were turned away as the terrace was fully booked. We had an early morning start so we requested breakfast boxes to take with us which were available for collection from the concierge at 6.30am. Also tea/coffee and pastries/croissants are available from 6am for early morning leavers. The breakfast boxes were superb - so much in there! Only thing was we were charged €14 for these 2 boxes as they come up as room service. As we had paid for breakfast and not able to enjoy it in the Palm Court, we were surprised at this charge and hadn’t been advised of this. Breakfast on our last day in the Palm Court was lovely. There wasn’t the greatest of selections and we were told anything extra ordered like an omelette would be chargeable which really surprised us. We also enjoyed this incredible area in the Palm Court for afternoon drinks. Beautiful setting. That said the drinks are hugely expensive- a vodka & mixer was €34! Tea/coffee making facilities were in room but we had no cups on the first morning and on the second there was no milk. We couldn’t phone down for some as our phone was not working. I did mention all this to a lovely lady Manager who was at reception who apologised profusely. Our flight was late so we were able to use the amazing Spa area to shower and freshen up before we left in the evening. What really finished our perfect stay was being able to have drinks out on the Spa terrace overlooking the Spanish steps. A final treat we weren’t expecting! Thank you so much to the Spa staff for showing us out there. So we came away knowing that when we return we will be staying no one else but the Hassler. Thank you all! 💕

Fred

2023-09-20

Par Excellence - it’s what they do Without exception the Hassler represents, excellence, extending to every person on the staff. From the front door, to the front desk, the concierge, the dining staff, and housekeeping. As a business owner, I have tremendous respect for business operations that possess excellence and consistency throughout the entire organization. This is Hassler. The attention to detail, the level of cleanliness during the room cleaning, reflects the focus, “you are a guest in our home”. Other brand-name 5-star luxury hotels don’t come close, I know as I stay in them too. It is almost a forgotten concept; when I visit a hotel, I’m actually a guest. Here, the entire staff understands hospitality, and they imbibe that spirit. We had an unexpected logistical challenge (due to a strike) during our stay, easily managed by the concierge staff…they are all outstanding. We had never visited Rome before today, due to our busy schedules…but won’t wait very long to return…here, to The Hassler. If you are able to arrange a visit in Rome, and stay here, you will not be disappointed.

Michael B

2023-09-13

Extra special care from the Hassler Our stay last March at the Hassler was one of the absolute highlights of an incredible Italian vacation... even more impressive was my more recent interaction with their guest relations manager, Laura. While staying in March my wife fell in love with the soap at the Hassler. It really is something special and the fragrance is fantastic. Longing for a little bit of our Italian treat, I contacted the Hassler and asked if I could potentially pay to have them send a couple bars of the soap to the states to surprise my wife. AMAZINGLY, they agreed. Laura could not have been more helpful or kind in this odd request. It hit me at that moment that not only was the Hassler spectacular while we were in Rome, but even when we came back to the US we were still being treated like family. Her kindness was emblematic of the feeling one hopes to receive in a luxury hotel. This small token of thoughtfulness was very special and I felt obligated to let others know how the Hassler might be beautiful on the outside, but is EVEN MORE incredible with its people on the inside. Thank you for the great lesson in kindness and we can't wait to be back to see you all in person.

Ned L

2023-09-10

Indeed a Luxury Hotel Decided to splurge (yep you need deep pockets for this one) for our wedding anniversary, the Hotel Hasler came recommended and it did not disappoint. Right from the time we arrived, every member of staff we met was eager to please and make our stay very pleasant! On hearing it was our anniversary and we were flying in from a long way, the front desk immediately gave us a room upgrade without asking. Room service was prompt (almost like having your personal butler). The room (while small...then again it was Europe) was luxurious with the bathroom living up to the billing. Breakfast at the in hotel restaurant was a nice spread. Also had a meal at Imago...but that is another review unto itself :-)

necoda

2023-08-30

素晴らしいホテル。素晴らしいスタッフに出会えます。 空港までの送迎をお願いしましたが、とてもエレガントなスタッフがboarding bridgeまで出迎えて下さり大変感激いたしました。ホテルまでの道中も、史跡について色々解説して頂きあっという間の道のりでした。ホテルのスタッフは皆素晴らしく、とてもリラックスして滞在できました。特にベルキャプテン、玄関周りのスタッフは非常に秀逸で、出かける時も帰ってくる時が楽しみの一時でした。今回宿泊した部屋は、眺望は望めなかったものの、非常に快適で何一つ不満はありませんでした。勿論水回りにも問題はありません。レストランは、IMAGOが閉まっていたためロビー階のレストランを朝食、夕食で利用しましたが、味も美味しく、スタッフも丁寧でフレンドリーでゆっくり出来ました。テラス席も写真通り本当に素敵な雰囲気でした。全てにおいて幸せを感じられるホテルです。パリのムーリスと似た感じがします。ただ一つ注意があります。抜群のロケーションなのですが、スペイン階段の登り降りが大変です。hop on/offバスの停留所もやや遠いため、移動はタクシーがメインとなります。

Lilly Bell

2023-08-30

Hotel Hassler does not disappoint! Wonderful experience at Hotel Hassler. We stayed twice during our 17 days in Italy and both visits were fantastic. Rooms were luxurious and clean. Hotel rooftop bar was a treat! Would definitely stay here again!

Love Malaka

2023-08-27

Amazing An outstanding Hotel, beautiful and totally renovated gives the great feeling of glamour combined with new rooms with modern amenities. We arrived early in the morning and to our satisfaction the receptionist made the effort and we received the room before 9.00 AM, same for checkout we were allowed to stay longer with no extra cost. Service was warm and friendly, the reception the concierge housekeeping and restaurant. All very nice and helpful. Would like to mention the receptionist who welcomed us and Ms. Antonnina, both made our visit nicer.

Sarah B

2023-08-18

Noisy room We are currently staying at the Hassler and although the location is wonderful at the top of the Spanish steps, there were some issues with the hotel. Our main issue is we paid extra for upgraded room but unfortunately we were put next to the elevator and the maid room so we can hear all of the traffic. In addition the room next to us has been very noisy and therefore we have had issues sleeping at night. Because of this we will probably not stay at the Hassler again.

Alberto

2023-08-05

Roma La fama di questo hotel di lusso è meritata...Gentilezza, professionalità sono le parole d'ordine, purtroppo il costo del soggiorno è un po' elevato, però ti viziano...Ed ciò è veramente da provare,il panorama di Roma vale la pena, città eterna....

sambfh

2023-07-30

Stairway to heaven (but not quite there) Another city break in Rome, for my husband, and me. Another stay at the Hassler. I am delighted to say that, once again, having made a request for a specific type of room, the hotel obliged and such a room was offered. This attention to detail feeds in to the impression that this hotel has strives to create being one’s home from home in Rome. The room was beautiful ( the air-conditioning struggled to manage the exceptionally hot weather that Italy was experiencing in July 2023 but that made us even more pleased to be able to enjoy the charming terrace of Room 608 on overlooking the Spanish steps). Service was, by and large, excellent, from the warmth of the welcome offered by reception at check-in to the helpful and not at all obsequious service in Palm Court and the hotel bar. A gripe: on two of the three nights when we stayed, one of the two outdoor areas to enjoy a meal or a cocktail was occupied by private parties. I really do think that in the hotel of this small size and of this standard, hotels should advise guests, in advance, if facilities are not going to be available for their use. The hotel is not cheap, and if I want to, for example, sit in Palm Court and enjoy a bottle of wine, I do not want to be told that I am unable to do so, because of a private party. In paying for a room, I am also expecting to be able to use the advertised services and facilities in the hotel. On the third night of our stay, we were intending to use the scenic bar on the top floor to enjoy a sunset cocktail. On this occasion that facility was also closed for private function. I do understand that hotels have to maximise revenue, but this should not be at the cost of those who have paid to use them. it is quite another thing for a hotel to, for example, use a function or conference room for a private event, as I would not expect to be using these facilities as a guest. Finally, the concierge desk could do with some lessons in charm from reception (or the bar managers) Two simple transport requests which we made were met with curt and patronising responses. How disappointing. Because of the experience we had on this occasion, we may try the Hotel de Russie next time , which is a shame as we have over the last 10 years really enjoyed our time at the Hassler which remains a charming hotel.

gosaka

2023-07-25

Elegant, old school hotel at the top of the Spanish Steps We stayed for 6 nights during the July heatwave in Rome. The Hassler is an “old school” elegant and comfortable property. What stands out is the location and the incredible staff. Morning breakfast was a pleasure with a delicious buffet and the option to order items customized. The household staff was efficient and available through the day/night. The concierge staff helped us manage through the vagaries of plan changes due to the heat (We canceled far too many dinner reservations as we were exhausted from the heat). The location at the top of the Spanish steps afford great views and access to shopping and restaurants nearby. The only downside was a less than hoped for dinner experience in the restaurant. The food was good - but they can stand up to the best restaurants in Rome.

Lila Fowler

2023-07-12

Excellent Stay Wonderful stay! Everyone we encountered at the hotel went above and beyond to make our stay as enjoyable as possible—-from wonderful restaurant recommendations to arranging tours and providing thoughtful suggestions. Perfect location at the top of the Spanish steps!

Amorvero Spa Reviews

Excellent - based on 1426 reviews