Gili SPA Reviews

Diego Rivas 2025.12.09

     

I found this hotel to be absolutely amazing in every aspect. The room was as comfy as it gets, location was perfect and quiet, the fitness center is basic but well equipped, and the breakfast was excellent. Not to mention the staff which was top notch!! Can’t wait to be back in January :)

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Reply from Gili SPA 2025.12.10

Dear Diego Rivas,

Thank you for your fantastic 5-star rating! It is wonderful to learn that your stay was exceptional in every aspect, from the comfort of the guest room to the quality of breakfast. Your kind words about our well-equipped fitness center and outstanding team mean a lot to us, as we strive to create a memorable experience for every guest.

We eagerly await your return in January and look forward to welcoming you back for another amazing stay!

Best regards.

Carlo Mazzola
Front Office Manager

khalissa 2025.12.06

     

Verified

Great experience and super clean apartment Rooms are spacious and well decorated, cleaning staff are really professional especially Damaris and Sirjana. They are discreet and each time our appartment is cleaned by them it’s spot on.

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Reply from Gili SPA 2025.12.07

Dear Khalissa,Thank you for sharing your feedback and for highlighting the cleanliness and comfort of our apartments. We are delighted to know that you enjoyed the spacious and well-decorated rooms.Your kind words about Damaris and Sirjana are greatly appreciated. We take pride in our housekeeping team’s professionalism and discretion, and it is wonderful to hear that their efforts made your stay even more enjoyable. We will be sure to share your compliments with them.We look forward to welcoming you back soon for another great experience.Warm regards,Carlo MazzolaFront Office Manager

Tebs2012 2025.12.04

     

Verified

5 stars is not enough! This is our favourite hotel. The staff are superb, extremely friendly and efficient. We have stayed here on numerous occasions and always had the best service, hence why we return! Our suite was lovely and we made very good use of the well furnished terrace! Thanks to Carlo for arranging our suite. Antonella went above and beyond, she is so friendly and extremely efficient All the staff were wonderful as usual and the service was outstanding at breakfast and the other restaurants, nothing was too much trouble. The food was first class! Special thanks to Noella, Davide, Francesco, Guiseppe and Lorenzo in fact everyone!.

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Reply from Gili SPA 2025.12.07

Dear Tebs2012,Thank you for sharing such a wonderful review and for your continued loyalty to our hotel. We are truly delighted to know that we remain your favorite destination and that your recent stay met your expectations.It was a pleasure to arrange your suite, and we are glad you enjoyed the comfort and the terrace. Your kind words about Antonella and the rest of our team mean a lot to us; we will be sure to share your compliments with Noella, Davide, Francesco, Giuseppe, Lorenzo, and everyone who contributed to making your stay memorable.Providing exceptional service and first-class dining experiences is always our priority, and it is rewarding to hear that we succeeded in making your visit special once again.We look forward to welcoming you back soon for another outstanding stay.Warm regards,Carlo mazzolaFront Office Manager

Giulia Porfidio 2025.12.03

     

Ho soggiornato in questo hotel e 5 stelle sono veramente meritate. Lo staff molto cortese e gentile, posizione ottima e le camere hanno tutti i comfort possibili.

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Reply from Gili SPA 2025.12.07

Gentile Giulia Porfidio,

La ringraziamo sinceramente per la sua recensione. È un vero piacere apprendere che ha trovato il nostro personale cortese e gentile, la posizione ottima, e che le camere abbiano soddisfatto tutte le sue esigenze di comfort. Ogni commento positivo è molto apprezzato e motiva il nostro team a continuare a fornire un servizio eccezionale.

Speriamo di rivederla presto per un altro soggiorno memorabile!

Cordiali saluti,

Carlo Mazzola
Front Office Manager

Rakan Abdullah 2025.11.30

     

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Reply from Gili SPA 2025.12.01

Dear Rakan, 

Thank you kindly for your wonderful review and it brings us joy to see that ​you had a wonderful time at Aleph Rome Hotel. 

​We look ​forward to welcoming you back to our beautiful property for another fantastic stay!

Cordiali saluti,
Carlo Mazzola
Front Office Manager

S E 2025.11.27

     

Sono stata a un incontro di lavoro, non ho soggiornato. Posizione comoda per la stazione ed il centro, tranquilla. Personale cortese e disponibile. Cibo di ottima qualità, ambienti piacevoli, seppur con qualche accento pacchiano, e pulito.

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Reply from Gili SPA 2025.11.29

Gentile S E,

La ringraziamo per aver dedicato del tempo a condividere la sua esperienza durante il suo recente incontro di lavoro al nostro hotel. Siamo contenti di sapere che ha trovato la posizione comoda e il nostro personale cortese e disponibile. È un piacere apprendere che ha apprezzato la qualità del cibo e la pulizia dei nostri ambienti.

Le osservazioni sui dettagli decorativi sono importanti e verranno sicuramente considerate; il nostro obiettivo è offrire a tutti gli ospiti un'esperienza piacevole e memorabile.

Ci auguriamo di avere l'opportunità di accoglierla nuovamente in futuro.

Cordiali saluti,

Carlo Mazzola
Front Office Manager

Annamaria Caputi 2025.11.25

     

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Reply from Gili SPA 2025.11.26

We appreciate you taking the time to rate your experience at our hotel and are delighted to see that you gave us a 5* rating. Your feedback is important to us and we are glad to hear that you had an enjoyable stay. Our goal is to make every guest feel at home and it seems we hit the mark for you. Thank you for choosing us and we hope to have the pleasure of hosting you again.

Kind Regards,
Aleph Rome Hotel, Curio Collection by Hilton

Lauren R 2025.11.25

     

Verified

Great location. Friendly staff. Would recommend! Great location. Great service. They were extremely kind and helpful. We came with our family of 5… 3 teenagers and it was wonderful.

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Reply from Gili SPA 2025.11.27

Dear lbregula, We are delighted to know that our setting and service created a welcoming experience for you and your family. It is especially lovely to hear that your teenagers enjoyed their time as well. Our team takes great pride in offering thoughtful, attentive care, and your words bring us joy. We look forward to the pleasure of welcoming you back for another exceptional stay. Warm regards, Carlo Mazzola, Front Office Manager

Mattia Voiglio 2025.11.22

     

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Reply from Gili SPA 2025.11.24

Gentile Mattia ,

Grazie mille per il fantastico punteggio di 5 stelle! Siamo entusiasti di sapere che la sua esperienza con noi è stata così positiva. Ci fa piacere aver avuto l'opportunità di ospitarla all'Aleph Rome Hotel, Curio Collection by Hilton. Non vediamo l'ora di accoglierla nuovamente in futuro!

Cordiali saluti,
Carlo Mazzola
Front Office Manager

Emir Dumani (EMDmn) 2025.11.17

     

Really nice hotel at the heart of Rome. Smaller than I thought it would be, keeping that boutique feeling. It has spacious and modern rooms, with a solid breakfast and good staff.

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Reply from Gili SPA 2025.11.17

Dear Mr. Dumani,

Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our central location and appreciated the boutique atmosphere of our property. It is wonderful to know that you found our rooms spacious and modern, and that our breakfast and team met your expectations.
Your kind words motivate us to continue delivering exceptional service and a memorable experience for all our guests. We look forward to welcoming you back on your next visit to Rome.

Warm regards,

Carlo Mazzola
Front Office Manager

Oltion C 2025.11.11

     

Verified

Our stay Excellent location. The room is very comfortable but the best part of the stay is the staff. Very welcoming and accommodating. Highly reccomend tge stay for personal or business

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Reply from Gili SPA 2025.11.12

Dear 745oltionc,Thank you for sharing your kind words about your recent stay at Aleph Rome Hotel. We are delighted to know that you appreciated our excellent location and the comfort of your room.It is especially rewarding to hear that our staff contributed to making your experience memorable with their welcoming and accommodating service. Your recommendation is truly valued, and we look forward to the pleasure of welcoming you back for both personal and business stays.Best regards,Carlo MazzolaFront Office Manager

Reinier Mostert 2025.11.09

     

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Reply from Gili SPA 2025.11.12

Thank you for your fantastic 5 star rating, Reinier Mostert! We are thrilled to hear that you had such a positive experience during your stay with us at Aleph Rome Hotel, Curio Collection by Hilton. Your feedback means a lot to us, and we hope to welcome you back in the future!

Carlo Mazzola
Front Office Manager

Dave Hall 2025.11.04

     

Don’t get room 101 because you will be waking up at 10pm and 2am every night, even on the weekends. The room TV and coffee pot didn’t work but that wasn’t the issue, it was the trash company coming at 10pm & 2am and the trash cans are right outside Room 101 window. Staff was great and the breakfast was amazing. Told them about my issues with the trash cans and basically was told I got that room because I used Points to pay for it and they weren’t going to give it to the people that were having the meetings there. If you do get Room 101, stay out until 3 AM… LOL

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Reply from Gili SPA 2025.11.05

Dear Mr. Hall,,

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. What you described is certainly not the standard of comfort and hospitality we strive to provide, and we deeply regret that your visit was disrupted by external noise and technical issues.
We are especially sorry to hear about the disturbances caused by external noise and the malfunctioning amenities in your room. Your comments have been shared with our management team to ensure that appropriate measures are taken to prevent similar situations in the future.
It saddens us to know that your room assignment left you feeling undervalued. We assure you that all our guests are important to us, and we are committed to offering a pleasant and restful experience to everyone.
We truly hope you will consider giving us another opportunity to welcome you back to Rome. Should you decide to return, we kindly invite you to contact us in advance so we coulddo our utmost to ensure a more enjoyable and comfortable stay.
Warm regards,

Carlo Mazzola
Front Office Manager

Campbell A 2025.11.03

     

Verified

Beautiful terrace The room itself was lovely and good size. The hotel was quiet and the service was excellent. The terrace was absolutely beautiful. Just wish we’d had more time!

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Reply from Gili SPA 2025.11.03

Dear 838campbella,Thank you very much for your kind review and for taking the time to share your experience with us.We are delighted to hear that you appreciated the comfort of your room, the tranquillity of the hotel, and the quality of our service. It is especially rewarding to know that our terrace left such a positive impression on you—it truly is one of our most cherished features.We sincerely hope to welcome you back in the near future, perhaps for a longer stay, so you may enjoy even more of what we have to offer.Best regards, Carlo Mazzola Front Office Manager

Chiara Lobina 2025.10.27

     

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Reply from Gili SPA 2025.10.27

Grazie mille, Chiara Lobina, per la sua valutazione di 5 stelle! Siamo entusiasti di sapere che hai avuto un'esperienza positiva durante il tuo soggiorno presso l'Aleph Rome Hotel, Curio Collection by Hilton. La sua soddisfazione è molto importante per noi e speriamo di poterla ospitare di nuovo in futuro.

Carlo Mazzola
Front Office Manager

Mark Fridman 2025.10.23

     

Amazing hotel. Loved it.

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Reply from Gili SPA 2025.10.23

Dear Mark Fridman,

Thank you for your enthusiastic rating for Aleph Rome Hotel, Curio Collection by Hilton! It is incredibly rewarding to hear that you loved your stay with us.

The comfort and satisfaction of our guests are our top priorities, and it brings us great joy to know that we could provide you with an exceptional experience. We look forward to welcoming you back for another amazing visit in the future.

Warm regards,
Carlo Mazzola
Front Office Manager

Trish DeDamos 2025.10.14

     

The perfect location in Rome. Close to the hop on hop off bus stops; our favorite way to see a city. 2 metro stops to the Vatican. 7 minutes to Tremini train station. Rooms are not as victorian as some in Europe, good size not an arm and a leg cost wise. Although I am sure summer prices are higher. We use a travel agent.

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Reply from Gili SPA 2025.10.16

Dear Trish DeDamos,

Thank you for your wonderful five-star rating for Aleph Rome Hotel, Curio Collection by Hilton! It is fantastic to learn that our prime location enhanced your Rome experience, making it convenient for you to explore the city’s highlights.

The accessibility to the hop-on hop-off bus and the nearby metro stations truly allows guests to immerse themselves in the beauty of Rome without hassle. Your insight regarding the guest rooms is appreciated, as we aim to provide comfortable accommodations while ensuring a great value for our guests.

Thank you for choosing to stay with us, and we look forward to welcoming you back for another unforgettable visit.

Warm regards,

Carlo Mazzola
Front Office Manager

Massimo S 2025.10.13

     

Posizione ottimale per visitare le bellezze di Roma

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Reply from Gili SPA 2025.10.16

Caro Massimo S,

Grazie mille per aver condiviso la sua fantastica valutazione di cinque stelle per Aleph Rome Hotel, Curio Collection by Hilton! È un vero piacere sapere che la nostra posizione strategica ha reso la sua visita a Roma ancora più speciale.

Siamo lieti di apprendere che la bellezza della città e la comodità della nostra struttura abbiano contribuito alla sua esperienza. Desideriamo continuare a offrire ai nostri ospiti una base ideale per esplorare le meraviglie di Roma e ci auguriamo di darLe il benvenuto di nuovo per un'altro indimenticabile soggiorno.

Cordiali saluti,

Carlo Mazzola
Front Office Manager

Nick Dourian 2025.10.13

     

Wonderful staff make the experience here. High end luxury hotel and service. Super helpful and friendly staff.

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Reply from Gili SPA 2025.10.13

Dear Nick Dourian,

Thank you for sharing your fantastic five-star rating for Aleph Rome Hotel, Curio Collection by Hilton! It is truly rewarding to hear that our dedicated staff made such a positive impact on your experience.

Your recognition of our high-end service and the efforts of our cheerful team is greatly appreciated. Ensuring that our guests feel welcome and cared for is our utmost priority, and it is gratifying to know that we succeeded during your visit.

We eagerly anticipate the opportunity to welcome you back for another memorable stay in the heart of Roma.

Warm regards,
Carlo Mazzola
Front Office Manager

Einat Gazit 2025.10.11

     

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Reply from Gili SPA 2025.10.13

Thank you, Einat Gazit, for your four-star rating of your recent stay with us! Your feedback is important, and we are thrilled to hear that you enjoyed your experience at Aleph Rome Hotel, Curio Collection by Hilton. We look forward to welcoming you back for another memorable stay in the future.

Carlo Mazzola
Front Office Manager