Premium Spain Properties Reviews

Elena Gines Medina 2025.12.08

     

We recently bought our dream Property in Santa Rosalía and honestly, we wouldn’t have made it without Andy and Monica from Premium Spain Properties. From day one, they stood out with their incredible knowledge of the area, the market, and every little detail that matters when you’re buying abroad. What impressed us the most was how personal their service felt — nothing was ever too much. Andy went the extra mile again and again: answering every question (even the ones we didn’t know we needed to ask!), giving us honest advice, and making sure we always felt supported and confident. And it didn’t stop once the contract was signed. Andy’s after-sales support has been absolutely amazing — helping us with utilities, key holding, community info… you name it. He truly cares about his clients and makes the whole process smooth and stress-free. If you’re looking to buy in Spain, especially around Santa Rosalía, do yourself a favour and contact Andy. Premium service, premium knowledge and a genuinely great person to work with. Highly recommended!

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Reply from Premium Spain Properties 2025.12.08

Hi Elena and Trumain, thanks so much for your wonderful review. We are happy to help as always and it is always a pleasure dealing with you and your family. It's always heartwarming to have feedback on our services as we work very hard to help our clients in every way and now that you have your property, we will be your friends at Santa Rosalia to help you in any way possible with your new life in our fabulous Resort. We look forward to seeing you very soon. Kind regards from Monica and Andy.

Fergal Oshea 2025.08.06

     

Absolute pleasure to deal with couldn't be any better at what they do Andy has been an amazing help through this journey and definitely has the patience of a saint 🤣 couldn't recommend him highly enough.

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Reply from Premium Spain Properties 2025.08.10

Thank you Fergal for your kind review. It’s always been a pleasure helping you on your journey and of course our friendship continues as we will be working hard on your investment with our rental service. It’s always a great pleasure to hear from you. Kind regards. Premium Spain Properties.

Heather Bryson 2025.08.04

     

Very helpful and honest too .

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Reply from Premium Spain Properties 2025.08.05

Hi Heather, thank you so much for your 5 star review. It is always good to know that our tireless efforts and services are appreciated. We look forward to seeing you and your family again soon. Thanks again. Kind regards. Premium Spain Properties.

Charlene Williams 2025.08.04

     

We stayed in this ground floor apartment in Santa Rosalia for two weeks and had a fantastic experience. The apartment was lovely, well-equipped with everything you’d need for a comfortable stay, and the private gate at the back gave us direct access to the park and swimming pools – it made spending the day by the pool so easy, especially with kids. The management agent met us at the property and showed us around, which was a really nice touch. Monica was also available on WhatsApp throughout our stay and very accommodating whenever we had questions. We spent many evenings enjoying family meals on the large terrace, and the neighbours in the complex were all very friendly and welcoming – it really added to the relaxing atmosphere. The lagoon was just a short walk away and quickly became our favourite spot. The beach hut was open daily, perfect for a casual lunch when we didn’t feel like cooking – the food was always great and reasonably priced. We also had dinner at La Reserva restaurant, which was lovely. They offer both a bar menu and a restaurant menu, so there’s something for everyone. We were lucky to be there on one of the entertainment nights – it was a great atmosphere and a really enjoyable evening. The location is perfect – just a short walk to the lagoon, which is truly stunning. The beach there was honestly better than any traditional beach we’ve ever been to! The apartment complex has both a kids' pool and an adults' pool, both of which were ideal for relaxing and spending the day. While there were no sunbeds at the pool, we were happy to lie on the grass, and you can easily pick up a lounger from a local shop if needed. We’d recommend hiring a car, as the nearest shop is a short drive away – but that’s a small trade-off for such a beautiful, peaceful location. We absolutely love Santa Rosalia and feel so lucky to have found it. We’ll definitely be returning next year! The only other thing I would add is that they could do with bigger pillows for the beds, as the ones provided were quite thin. Other then that, it was perfect!

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Reply from Premium Spain Properties 2025.08.04

Hi Charlene, thank you for your very kind review. It was a pleasure hosting you at Santa Rosalia and we very much look forward to seeing you and your family again in the future. Thanks again and kind regards from Andy and Monica at Premium Spain Properties.

Hannah Biggs 2025.07.07

     

5 Stars – Exceptional Service! We had an outstanding experience booking our recent rental villa with Andy and Monica from Premium Properties! From start to finish, they were incredibly helpful and proactive. What truly set them apart was how responsive and thorough they were—every time we had a question or needed clarification, they didn’t just send a quick text- they went above and beyond by calling or even FaceTiming us to ensure we had the information we needed right away. Their professionalism, attention to detail, and genuine care made our stay smooth and stress-free. We always felt supported and informed, and it was clear they were committed to helping us. The villa we rented was truly stunning, clean and modern. We will definitely be back and will book with Premium Properties again for sure! Highly recommend Andy and Monica to anyone looking for top-tier service!

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Reply from Premium Spain Properties 2025.07.08

Dear Hannah, thank you so much for your kind and concise review. It was a pleasure hosting you and your family in one of our luxury villas at Santa Rosalia Lake and Life Resort.
It is always lovely to have feedback on our services from clients that appreciate the work and effort we put in to give the best service possible to our clients both in rental services as well as sales services. We very much look forward to welcoming you again back to Santa Rosalia. The pleasure once again will be ours. Thank you and kind regards. Andy and Monica - Premium Spain Properties - Santa Rosalia Lifestyle.

Darren Thompson 2025.06.09

     

⭐️⭐️⭐️⭐️⭐️ Andy was an absolute gent throughout my search for properties on Santa Rosalia Lake and Life Resort. When I came over, he took the time to show me around and answered the many, many questions I had — always with patience and professionalism. He also connected me with the right people to get the process started, which was incredibly helpful. What stood out most was Andy’s integrity. He only represents the right companies within the resort, and because of that, we didn’t move forward with a sale. That in itself speaks volumes — he genuinely prioritises his clients and wants to ensure he’s delivering the very best service, not just closing a deal. A top man with a lot of integrity. Highly recommended.

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Reply from Premium Spain Properties 2025.06.09

Thanks Darren for your glowing review! It was a pleasure helping you with your search. Due to our selective process of representing the developers that conform to our strict requirements within Santa Rosalia, we couldn't help you this time with your preferred villa but we wish you every success and happiness in your new home in Santa Rosalia. We look forward to seeing you soon as friends and neighbours at our fantastic Resort.

Lovísa Anna Pálmadóttir 2025.05.12

     

Outstanding service and exceptionally good reception.

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Reply from Premium Spain Properties 2025.05.12

Thank you so much Lovisa!
Our commitement to service is important to us and it is always nice to hear your positive feedback.
We wish you all the best in your new home in the sun and as you know, you can contact us anytime in the future for any help and advice.
Kind regards. Premium Spain Properties.

joanne smith 2025.04.29

     

From the moment I enquired about a property to now when we are half way through the build Andy has always been there at the end of the phone, email, message and gets back to me instantly. I can't fault him enough and am so pleased to be buying from Andy. He has guided me through the process, advised me on Solicitors and attended the Notary and Solicitor with me and helped me choose all my options. Nothing is too much and he has gone out of his way with helping me with Banks, Currency Exchanges, Optional extras and at all times giving me an honest and open response to the many questions I have. I've never been left wondering what is happening, I get regular updates, videos of our villa and every question I ask is answered the same day in full, even when Andy does not have the answer he lets me know and speaks to the Developers. What fantastic customer service is that !!! I am sure that this will continue until keys are handed over and beyond that as we will entrust our villa to Andy to help look after as a key holder. When you are spending such a large sum of money, you want to feel secure, safe that everything is as it should be and that nothing is to much. Andy has delivered exactly this and more. Big thank you for everything you have done so far.

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Reply from Premium Spain Properties 2025.04.29

Hi Jo, thank you so much for your detailed and kind remarks.
As you mentioned, you are spending a lot of money for a dream property in Spain and you are not present to oversee things. We always appreciate this and strive to give full information, service and updates at all times giving you peace of mind.
As normally happens, my clients become my friends and it is a great pleasure to count you and Mark as new friends.
Of course we will be on top of everything not only during the rest of the new build process but long after for anything you need now and in the future. See you soon in sunny Spain and at your spectacular new Villa at Santa Rosalia Lake and Life Resort :)

Kind regards from Andy.
Premium Spain Properties.

Ronald Saunders 2025.04.11

     

Andy Young is a gracious host. He is knowledgeable and honest in his presentation of the pros and cons of living in Santa Rosalia. I really appreciate dealing with a professional!

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Reply from Premium Spain Properties 2025.04.11

Thank you so much Ronald. It was a great pleasure showing you and your wife around our wonderful Resort. We look forward to seeing you again soon as you make your return home in Spain. Kind regards.

Marijn Janssen 2025.03.16

     

Great services. Premium Spain always reacts within a short time frame and is on top of things.

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Reply from Premium Spain Properties 2025.04.06

Thank you Marijn for your review and comments. It is most appreciated. Kind regards. Andy. Premium Spain properties.

K J Addis 2024.08.13

     

We needed help from someone we could trust, we found Premium Properties who came through well, good advice and help with the Language difference ended our worries, yhank you Premium Spanish Properties 👍🥂.

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Reply from Premium Spain Properties 2024.09.21

Hi Kevin, Thanks for your review and it was a pleasure seeing you again. Look forward to see you again soon. Kind regards. Andy. Premium Spain Properties.

Daniela Rodrigues 2024.08.13

     

Great after sales service

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Reply from Premium Spain Properties 2024.09.21

Hi Daniela, thanks for your kind feedback. Hope you are well. Kind regards. Andy. Premium Spain Properties.

David Jones 2024.08.13

     

Very efficient and helpful definitely recommend

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Reply from Premium Spain Properties 2024.09.21

Thanks Dave for your kind review. Look forward to seeing you again soon. Kind regards. Andy. Premium Spain Properties.

John Entwistle 2021.12.18

     

Very professional. Great service from start to finish.

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Reply from Premium Spain Properties 2022.05.31

Thanks so much John. Spending time with you was a pleasure. Look forward to seeing you during your next visit.

Sue Ansel 2021.12.07

     

Professional and friendly. Knowledgeable and trustworthy. Handled our purchase smoothly. Highly recommended.

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Reply from Premium Spain Properties 2021.12.07

Thank you Sue. Always here for anything you need.

Mark Adams 2021.12.03

     

Great service. Great advice. Looked after us completely and still takes care of everything we need. Someone you can trust in. Thanks Andy!

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Reply from Premium Spain Properties 2021.12.07

Thank you Mark. Look forward to seeing you soon.