Verified Company
Premium Garage Door, and Ben, our service technician, really are the best in the area. Professional, polite, knowledgeable, and trustworthy best describes my experience with Premium and Ben. The garage motor was replaced with a cost effective and high quality unit. I wholeheartedly recommend calling Premium for your garage door needs. Rarely do I leave reviews, but this company deserves credit for their service and a job extremely well done.
The process of getting our new garage door installed was seamless. First guy came out, surveyed the premise, and sent us a quote for the installation. We paid it, and they ordered the door and all of its auxiliary components. About six (6) days later, they were at my house for the installation.
Ose, and his partner Jonathan who came out to install the new garage door were excellent. They explained how the new door works, as well as helping me set up the Wi-Fi function so I could open it up with my phone. I would highly recommend Premium Garage Door for your garage door needs.
Premium Garage Door delivered outstanding service from start to finish. They were prompt, professional, and extremely communicative, keeping me informed every step of the way. The team did an excellent job converting my springs to a torsion spring system, and the quality of their workmanship was clear from the moment they finished.
I’m very pleased with the results and truly appreciate their expertise and efficiency. I highly recommend Premium Garage Door to anyone in need of reliable, top-tier garage door service.
I highly recommend Premium Garage Door. Our torsion spring broke on a Friday night. I reached out late in the evening and heard back immediately. They confirmed a next day appointment and provided an estimate over email. They arrived on-time, got to work immediately, executed the repair promptly, and took the time to coach me on additional maintenance options I could do in the years to come. This was a great experience.
Five Stars: Emergency Service and Unmatched Professionalism!
This is my second time calling on Premium Garage Door in Alexandria, VA, and they have once again exceeded expectations. This last visit was an absolute emergency: our main garage door spring broke late at night, trapping our cars inside. It was a major panic moment.
I sent a late-night email explaining the situation, and to my surprise, I received an almost immediate response that resulted in an early morning appointment. Their speed and dedication to customer support were truly invaluable.
The technician arrived promptly, was incredibly professional, knowledgeable, and efficient, and had the broken spring replaced perfectly.
I cannot recommend this company highly enough. They provide great service, have professional technicians, and are a reliable team you can trust, especially when you need them most. Premium Garage Door is the only company I will ever use and one I will always refer to friends and family.
They got someone to come out very promptly to provide a very reasonable quote! I wouldn't hesitate to call them again in the future. Ben was very communicative.
Reply from Premium Garage Doors
2025.10.17
Thank you so much, Shahob. We’re glad Ben was able to provide prompt and clear communication, and that you were happy with the quote. We truly appreciate your kind words and look forward to helping you again in the future.
I was very impressed with the work that was done. The tech explained and showed me how to keep up the maintenance for longevity. I will definitely be using Premium Garage Door for my garage door issues. I will also be referring to friends and neighbors.
Reply from Premium Garage Doors
2025.10.17
Thank you so much, Sabrina. We’re glad to hear you were impressed with the service and the maintenance tips our tech shared. We truly appreciate your trust in Premium Garage Door and your willingness to recommend us to others.