Preferred Heavy Rescue Towing & Transport Reviews

Rey Lopez 2025.12.03

     

James was a true professional. Hope our company uses Preferred every time we need a tow.

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Reply from Preferred Heavy Rescue Towing & Transport 2025.12.04

Thank you, Rey! We're thrilled to hear about your positive experience with James. Our team is dedicated to providing top-notch service, and we look forward to assisting your company whenever you need us.

Jordan Bramlett 2025.11.22

     

James was really fast and friendly. Can't recommend him enough. If your broke down or stuck he'll get you taken care of. I broke down in Jasper Texas. James came out fast. It was pouring down rain, storming really bad but he endured it all. He got under the truck getting soaking wet hooking up all the air lines and electrical. He disconnected the drive shaft on wet dirty ground while it was storming. We were rolling in less than 30 mins. If you want a quick tow call James now.

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Reply from Preferred Heavy Rescue Towing & Transport 2025.11.22

Thank you, Jordan, for your kind words! We're thrilled to hear about your positive experience with James. Our team is always ready to provide fast and reliable service, rain or shine. Safe travels!

Shaun Victory 2025.11.21

     

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Reply from Preferred Heavy Rescue Towing & Transport 2025.11.21

Thank you, Shaun, for your positive feedback! We appreciate your support and are glad to know you had a great experience with our towing services. We're here whenever you need us!

Jeremy Lynch 2025.11.15

     

Amazing and fast service. James was extremely efficient and knowledgeable definitely would recommend this company for future service

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Reply from Preferred Heavy Rescue Towing & Transport 2025.11.15

Thank you, Jeremy, for your fantastic review! We're thrilled to hear that James provided you with efficient and knowledgeable service. Your recommendation means a lot to us. We look forward to assisting you again!

Jason Freeman 2025.10.28

     

Great company, very fair and very professional. Mr.James was very knowledgeable and helpful !

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Reply from Preferred Heavy Rescue Towing & Transport 2025.10.28

Thank you, Jason, for your kind words! We're glad to hear that Mr. James provided you with knowledgeable and professional service. Your satisfaction is our priority, and we appreciate your support!

Gerrick Harris 2025.10.20

     

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Reply from Preferred Heavy Rescue Towing & Transport 2025.10.20

Thank you, Gerrick, for your positive feedback! We appreciate your support and are here to provide reliable towing services whenever you need us. Your satisfaction is our priority.

NllCK 2025.09.26

     

Fast and professional service. I’ve never had anyone show up so fast and have me hooked up so quickly before. Easy to work with and went above and beyond expectations.

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Reply from Preferred Heavy Rescue Towing & Transport 2025.09.27

Thank you for your kind words! We're thrilled to hear you had a positive experience with our fast and professional service. Your satisfaction is our priority, and we look forward to assisting you again!

Angela Stutzman 2025.09.09

     

Very nice guy and very good at what he does i would prefer him for a tow anytime

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Reply from Preferred Heavy Rescue Towing & Transport 2025.09.11

Thank you, Angela, for your kind words! We're glad to hear you had a positive experience. Our team is always here to provide reliable towing services whenever you need us. Safe travels!

Rodney Jolley 2025.08.30

     

Towed my 38' Diesel Pusher motorhome. Very professional and timely. Would definitely recommend.

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Reply from Preferred Heavy Rescue Towing & Transport 2025.08.31

Thank you, Rodney, for your kind words! We're glad to hear you had a positive experience with our towing service. Your recommendation means a lot to us. Safe travels!

Abby Mullins 2025.08.24

     

Very respectable team, and quick to help!

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Reply from Preferred Heavy Rescue Towing & Transport 2025.08.24

Thank you, Abby, for your kind words! We're glad to hear you found our team respectful and quick to assist. Your satisfaction is our priority, and we appreciate your support!

Jenna Holle 2025.08.06

     

Amazing, friendly staff. Thank you!!

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Reply from Preferred Heavy Rescue Towing & Transport 2025.08.07

Thank you, Jenna! We're thrilled to hear you had a great experience with our team. Your kind words motivate us to continue providing excellent service. We look forward to assisting you again!

Byron 2025.07.29

     

Arrived within an hour of calling excellent service

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Reply from Preferred Heavy Rescue Towing & Transport 2025.08.07

Thank you, Byron, for your kind words! We're glad to hear you received excellent service and that we could assist you promptly. Your satisfaction is our priority, and we appreciate your support!

Paul Brown 2025.07.22

     

James is an Expert in the towing business. The best price in town and knows his stuff. Highly recommend

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Reply from Preferred Heavy Rescue Towing & Transport 2025.08.07

Thank you, Paul, for your kind words! We're thrilled to hear you found our services reliable and affordable. Your recommendation means a lot to us. We look forward to assisting you again in the future!

rick 4 2025.07.17

     

Towed me from Corrigan Texas back to Houston very fast and safe, also a genuine good guy, thanks!

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Reply from Preferred Heavy Rescue Towing & Transport 2025.08.07

Thank you, Rick, for your kind words! We're glad to hear you had a fast and safe experience with us. Your satisfaction is our priority, and we appreciate your trust in our services.

samantha standley 2025.06.30

     

was only 85$! he was amazing. hes been doing this since 1980s he knows what he’s doing very trusting!!!

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Reply from Preferred Heavy Rescue Towing & Transport 2025.08.07

Thank you, Samantha, for your wonderful review! We're thrilled to hear you had a great experience with our services. Your trust means a lot to us, and we look forward to assisting you again!

BT DS 2025.06.16

     

Best in the business. Man had to pull.me out of a tight spot off of Frank st. In Lufkin.

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Reply from Preferred Heavy Rescue Towing & Transport 2025.08.07

Thank you for your kind words! We're glad we could assist you in a tight spot. Your satisfaction is our priority, and we appreciate your trust in our services. Safe travels!

Jordan McLeod 2025.06.05

     

Very nice, polite and punctual with their time estimate as well as accommodating. Reasonably priced also.

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Reply from Preferred Heavy Rescue Towing & Transport 2025.08.07

Thank you, Jordan, for your kind words! We appreciate your recognition of our punctuality and pricing. Our team is dedicated to providing excellent service, and we look forward to assisting you again in the future.

Andrew Bourque 2025.06.04

     

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Reply from Preferred Heavy Rescue Towing & Transport 2025.08.07

Thank you, Andrew, for your positive feedback! We appreciate your support and are glad to know you had a great experience with our towing services. We're here whenever you need us!

Michael Johnston 2025.06.03

     

Professional, timely, polite and respectful. I will use them (in the future) again.

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Reply from Preferred Heavy Rescue Towing & Transport 2025.08.07

Thank you, Michael, for your kind words! We appreciate your trust in our services and look forward to assisting you again in the future. Your satisfaction is our top priority.

Scott Pryor 2025.05.02

     

Preferred Heavy Rescue Towing and Transport is an absolute gem in the towing industry! Their customer service is nothing short of exceptional—warm, responsive, and genuinely caring, which is a rare find in this business. Despite their bustling client base, they make me feel like I’m their top priority every single time, with personalized attention that’s unmatched. On top of that, their pricing is refreshingly fair, offering incredible value without cutting corners. This team sets the gold standard for towing and transport, and I can’t recommend them highly enough for their professionalism, reliability, and heart. Truly a 5-star experience that shines brighter than the rest!

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Reply from Preferred Heavy Rescue Towing & Transport 2025.08.07

Thank you, Scott, for your wonderful review! We appreciate your kind words about our team and service. Your satisfaction is our priority, and we look forward to assisting you again in the future!