Premier Pinball & Amusement Reviews

Dusten Schiefert 2026.10.28

     

I’ve bought 3 arcade games from Premier over the years. Started with Golden Tee, added an Arachnid dart board and recently bought Buck Hunt World. I go back becuase the prices are fair for the quality of the machines. Every one I’ve ever bought from him had been cleaned and serviced and worked perfectly. Had one small issue with one machine the day after I bought it and they didn’t even question solving it for me. Way better service that you get buying from most random guys on Facebook

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Reply from Premier Pinball & Amusement 2026.11.03

Dusten,
Thank you for your continued business and support! We truly appreciate you coming back to Premier Pinball & Amusement for your arcade needs. We take pride in providing quality, fully serviced machines and standing behind everything we sell. Enjoy the Big Buck Hunter World, and thanks again!

Vincent Moulton 2026.10.21

     

Fantastic business - wouldn't take my business anywhere else. Passion for the industry and what they do. (You can thank Luke)

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Reply from Premier Pinball & Amusement 2026.11.03

Vincent,
Thank you for the kind words and support! We truly appreciate your business and are grateful for the opportunity to serve you. Thanks for choosing Premier Pinball & Amusement!

Ron Mellum 2026.10.13

     

Worked with Andrew to sell our pinball machine. Everything about the transaction and interaction went smoothly. There was great communication and no surprises. Would definitely work with PPA in the future if the need arises.

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Reply from Premier Pinball & Amusement 2026.11.03

Ron,
Thank you for the great review! We appreciate your trust in us and are glad everything went smoothly. It was a pleasure working with you, and we look forward to helping you again in the future!

Raymond Moonan 2026.09.28

     

Great service! Picked my Golden Tee up at our house and delivered back to my home in one week. Thanks Andrew!!

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Reply from Premier Pinball & Amusement 2026.11.03

Raymond,
Thank you for the great review! We appreciate your business and are glad we could get your Golden Tee serviced and back home quickly. Thanks again for choosing Premier Pinball & Amusement!

Rick Zitzloff 2026.09.09

     

Excellent company to work with. Had an old Ms Pac-Man and an old pinball machine, both not working and had been sitting for 15+ years. Andrew got us a quote to repair right away. So glad we had PPA and Andrew repair them both as they are working like new now. PPA picked up the machines, repaired them and returned as promised in a very timely manner. Pleasure to work with and will be using PPA for all future games and repairs.

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Reply from Premier Pinball & Amusement 2026.11.03

Rick,
Thank you for the kind words! We appreciate the opportunity to work on both machines and are happy we could get them back up and running after all those years. Thanks for choosing PPA. We look forward to working with you again!

Michael Saros 2026.07.28

     

Andrew was my only hope to revive my Golden Tee Complete. He and his techs not only fixed and fine tuned it but they added an LCD monitor to go along with it. The pricing was very reasonable and turn around time exceeded my expectations. Great job guys!

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Reply from Premier Pinball & Amusement 2026.11.03

Michael,
Thank you for the great review! We're glad we could bring your Golden Tee back to life and give it an upgrade along the way. We appreciate your business and are happy you were pleased with the service and turnaround time. Enjoy the game!

Brittany Clements 2026.07.18

     

Andrew was wonderful to work with. He was responsive, transparent, and helpful throughout the process by sourcing different options for our setup and budget and answering any questions before and after purchase. I would highly recommend working with him for anyone looking to purchase an arcade game.

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Reply from Premier Pinball & Amusement 2026.07.21

Thank you so much for your thoughtful review, Brittany! We're so glad to hear you had a great experience and that we could help you find the right arcade setup for your space and budget. Providing transparent communication, personalized recommendations, and support before and after the purchase is what we strive for. We truly appreciate your recommendation and hope you enjoy your new arcade game for years to come!

Sebastian Gholl 2026.07.17

     

I needed help moving pinball machines and am I glad I called Premier Pinball. From start to finish everything was great. From communication, pricing, and knowledge of moving not only pinball machines but a variety of different games the made the process easy. Will definitely be using again.

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Reply from Premier Pinball & Amusement 2026.07.17

Thank you for the great review, Sebastian! We truly appreciate your business and are glad we could make the process easy from start to finish. Our goal is always to provide reliable communication, fair pricing, and the experience needed to safely move pinball machines and other arcade equipment. We look forward to working with you again in the future!

J J 2026.07.15

     

Andrew was a great communicator, showed us everything and allowed us to try it out before we bought the machine.

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Blake Smith 2026.07.01

     

Great customer service. Andrew was super knowledgeable and helped me make my decision. I would highly recommend them delivering and installing the system. Some of these units are super heavy. Overall I am beyond pleased with everything from start to finish. I would highly recommend them for all your gaming needs. I will definitely be back for any future purchases. Thanks a bunch!!

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Jeff Spencer 2026.06.29

     

We contacted Premier Pinball to have our golden tee/silver strike machine looked at. Was not working right. Ross was in contact immediately and came out to our home and fixed it without issue (dead battery in circuit board) Andrew and Ross were both amazing and helped us out a ton. Definitely keeping their number if anything comes up in the future. Very highly recommended

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Reply from Premier Pinball & Amusement 2026.06.29

Jeff,
Thank you so much for the great review! We're glad Ross was able to get your Golden Tee, Silver Strike machine back up and running quickly. We appreciate your kind words about both Ross and Andrew, and we're grateful you trusted us with your game. Thanks again for the recommendation, we're always here if you need anything in the future. Enjoy your game!

Micah Olson 2026.06.18

     

Great experience. They picked up our Ms Pac-Man machine. It was furbished and returned in less time than quoted. Andew was an absolute professional and customer oriented. Highly recommend their services.

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Reply from Premier Pinball & Amusement 2026.06.29

Micah,
Thank you for the wonderful review! We truly appreciate your kind words and are glad you were happy with the turnaround and the restoration of your Ms. Pac-Man. It was a pleasure working with you, and I'll be sure to pass your compliments along. Thank you for trusting us with your game, and we hope you enjoy it for many years to come!

Jesse Tischer 2026.05.25

     

Premier did a great job! We had two machines which had been neglected but we wanted to enjoy again. Andrew was accommodating, responsive and reasonably priced. They were fine when promised and we were able to use them with family for Memorial Day weekend. One machine surprised us with more game play than we even remembered! Thanks Andrew and Premier Pinball and Amusement!!

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Reply from Premier Pinball & Amusement 2026.06.02

Jesse,
Thank you so much for the kind words! We’re glad we could get both machines back up and running in time for Memorial Day weekend. It’s always great to hear when games can be enjoyed again with family. We appreciate your support!

vince colbrunn 2026.05.16

     

Highly recommend Premier Pinball & Amusement! Andrew provided outstanding service and was great to work with throughout the entire experience. He’s attentive, professional, and always quick to communicate and answer questions. It’s clear he values his clients and goes above and beyond to make sure they’re taken care of. I highly recommend reaching out to Andrew if you want someone dependable and easy to work with. I Will be working with premier pinball and amusement again soon!

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Reply from Premier Pinball & Amusement 2026.06.02

Vince,
Thank you for the great review! I truly appreciate your kind words and am glad you had a positive experience. It was a pleasure working with you, and I look forward to helping you again in the future!

Chad Erickson 2026.05.15

     

Andrew was great to work with . He coordinated the delivery and install of my 3 games perfectly. I couldn’t have asked for a smoother transaction and my install was flawless. I am always hesitant when spending that kind of money with people I don’t know, but Andrew constantly assured me a smooth transaction and it was from start to finish. I am not worried about service going forward because I know Andrew has it covered!

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Reply from Premier Pinball & Amusement 2026.06.02

Thank you, Chad! We really appreciate the thoughtful review. It was a pleasure working with you, and I’m glad everything went smoothly from delivery to install. We are always here if you need anything down the road. Enjoy the games!

Emmanuel E 2026.05.14

     

Andrew does an excellent job taking care of his clients. He’s professional, easy to work with, and always communicates clearly throughout the process. His customer service is top-notch, and he genuinely cares about delivering a great experience. I highly recommend Andrew to anyone looking for reliable and outstanding service.

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Reply from Premier Pinball & Amusement 2026.06.02

Thank you, Emmanuel! We really appreciate you taking the time to share this. We are glad everything went smoothly and that you felt confident throughout the process. It was great working with you, and we're here anytime you need support in the future!

Zach Scherer 2026.05.14

     

Working with Andrew was a great experience from start to finish. He’s responsive, knowledgeable, and truly committed to taking care of his clients. Communication was always smooth, and he made the entire process easy and stress-free. You can tell he takes pride in providing excellent customer service. I would definitely recommend him to others.

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Reply from Premier Pinball & Amusement 2026.06.02

Zach, we really appreciate you sharing this, thank you. It means a lot to hear that everything felt clear and easy from start to finish. We are glad we could help make the process a positive one, and we appreciate the recommendation!

Matthew Cutshall 2026.05.12

     

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Reply from Premier Pinball & Amusement 2026.06.02

Matthew, we really appreciate the 5-star review. It was great working with you, and we’re glad everything came together smoothly. Thank you again for choosing us and for the support!

Matti Nelson 2026.04.29

     

Chad was super helpful with setting up our pinball machine, will definitely contact again for service going forward

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Reply from Premier Pinball & Amusement 2026.06.02

Matti, thanks for the great review! We’re glad Chad was able to get your pinball machine set up and everything running smoothly. We appreciate your support and look forward to helping you again whenever you need service!

Todd Miller 2026.04.22

     

Andrew was great to work with. Went over everything. Got just the kind of game I was looking for. Took special care in delivery and set-up Thanks Andrew!!

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Reply from Premier Pinball & Amusement 2026.06.02

Todd, thank you for the great review! We’re glad everything worked out well and that you’re happy with the game and setup. We appreciate your support and hope you enjoy it for years to come!