Polly Products Reviews

Izabella Jones 2026.10.05

     

We had a beloved Property Manager pass away. She was significant to the community. We wanted to honor her. I had ordered a plaque in her memory. It arrived and was awful! I couldn't try to make it right. I went online and found Polly Products. A completely different experience. The wait time was worth it! It was exactly what we wanted. It looks professional and made with love and intention. Thank you for taking this seriously for us and making Marilyn's plaque respectful.

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Melissa Tirrell 2026.08.28

     

We used Polly Products to make a memorial bench for my mom, it turned out beautiful! The staff at Polly Products were great to work with, they were really friendly and accommodating every step of the way.

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Nikki vanhorn 2026.08.24

     

Such a beautiful bench! Order one- you won't regret it!

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Joe Babula 2026.08.15

     

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Eric Warren 2026.08.04

     

Product arrived protected nicely and everything was in the shipment. Assembly was a breeze.

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Michael Hinrichs 2026.08.04

     

The arms for the bench were not mitered to attach to back of bench. Had to make cuts myself. Other than that perfect!

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Amanda Horbett 2026.08.04

     

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Reply from Polly Products 2026.08.04

Thank you Amanda!

Madhu Rengaraj 2026.08.04

     

Working with Polly Products for my son's Life Scout project was an absolute pleasure from start to finish. Their sales and customer support team provided exceptional guidance, ensuring every detail regarding product information and specifications was handled with patience and care. The product arrived promptly, boasting incredible heavy-duty quality and durability that will serve the community for years to come. Outstanding customer service and superior craftsmanship make them highly recommended for any important community or milestone project!

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Reply from Polly Products 2026.08.04

Thank you Madhu!

Lisa Rogers 2026.08.04

     

Heavy enough for the over 60 mph winds we get coming off the mountains. Able to withstand all sorts of weather.

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Reply from Polly Products 2026.08.04

Hi Lisa, Durability is one of our top priorities, and it's rewarding to know our products are performing exactly as intended. We truly appreciate your support and hope you enjoy your furniture for many years to come!

Michael Reed 2026.08.03

     

No issues. Good communications. In fact, they contacted us and said we were overcharged for shipping costs, which was quickly refunded.

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Reply from Polly Products 2026.08.04

Hi Michael, we're glad to hear you had a positive experience with our communication and service. We believe in being transparent and doing what's right for our customers, so when we discovered the shipping overcharge, we wanted to correct it as quickly as possible. We truly appreciate your business and your kind words. Thank you for choosing Polly Products!

Jessica Murray 2026.07.20

     

I ordered a bench to commemorate an important member of our pickleball community whom we lost, and it is perfect. Thank you!

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Reply from Polly Products 2026.07.20

Hi Jessica, thank you for your kind words. We're honored to have been part of creating such a meaningful tribute, and we're glad you love the bench.

Caryn T. 2026.06.06

     

I sought out product quotes from a number of bronze vendors and of them all, Adam's responses were by far the best in terms of addressing my questions with clarity and warmth. Although we eventually went back to the local vendor we'd been dealing with for years, I wanted to personally acknowledge Adam's efforts because I appreciated communicating with him.

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Reply from Polly Products 2026.06.08

Thank you for the kind words — they truly made our day!
We will let Adam know your kind words! Even though you stayed with your local vendor, we appreciate you reaching out and the door is always open if you ever need us!
Best regards,
the Polly Products Team

Robert Lindmark 2026.03.27

     

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Reply from Polly Products 2026.03.27

Thank you Robert!!

Chris 2026.03.26

     

Great customer service and product for a memorial bench project.

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Reply from Polly Products 2026.03.27

Thank you Chris, we really take pride in our customer service, and thank you for choosing Polly Products!

A.K. Nesbitt 2025.10.03

     

What a great and wonderful company!! These items may "fade" in the sun a little. But they will hold up for years and years and years... handle daily use and won't rot out or give splinters. Their service and shipment are second to NONE!! HIGHLY RECOMMENDED this company for any and all outdoor needs. Thank you so much, Alisha Galloway, you are truly the best!

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Reply from Polly Products 2025.10.03

Wow, your glowing review absolutely made our day at Polly Products! Thank you for taking the time to share such kind words about our products and service. We’re thrilled to hear that our outdoor items are holding up so well for you, standing strong through daily use without rotting or splintering. A little sun fade is no match for their durability, and we’re so glad you’re pleased with their longevity!

A special shoutout to Alisha Galloway for going above and beyond—we’ll make sure she knows how much you appreciated her efforts! Your recommendation means the world to us, and we’re truly honored to have earned your trust for your outdoor needs.

Thank you for being such an amazing customer and part of the Polly Products family. We’re here for you anytime you need us!

AJ Kenyon 2025.10.03

     

I am a volunteer at a small school. Two of our benches had cracking boards at the screw holes. Our previous maintenance worker, was known for over tightening things, probably CAUSED the issue we are having by over tightening the screws. But POLLY PRODUCTS, not only warrantied and shipped the replacement boards, but ALSO paid for shipping and handling BOTH WAYS! Taking the broken boards back. THANK YOU! EXCELLENT PRODUCT, EXCELLENT COMPANY, COMPASSIONATE CUSTOMER SERVICE!!!

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Reply from Polly Products 2025.10.03

Thank you so much for taking the time to share such a heartfelt review about your experience with Polly Products! As a small company, it means the world to us to hear how our efforts made a difference for your school. We’re truly touched by your kind words and your role as a volunteer supporting your community.

We’re so sorry to hear about the cracked boards on your benches— But we’re thrilled we could step in and make things right by replacing the boards and covering shipping both ways. It’s our way of showing how much we value you and your trust in us.

Your kind words about our products and customer service have truly brightened our day! We’re here for you and your school anytime you need us, and we’re so grateful to have you as part of the Polly Products family.

Lance Betros 2025.08.12

     

This was my second purchase from Polly Products. A couple of years ago, I bought a bench for our home orchard, and we have been very pleased with it. The bench is sturdy and looks great. It's designed to conform to the natural curves of a person's spine and butt, so it's very comfortable to sit in. Since we had a good experience the first time, we bought two more benches (same type as before) for the area around our pond, as shown in the pictures. Again, we were very pleased. Highly recommend these products!

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Reply from Polly Products 2025.09.03

Thank you so much for this wonderful review! We're thrilled that your first bench has held up so well over the years and that you were confident enough to purchase two more. It's great to hear you're enjoying the comfort and durability of our products in both your orchard and pond areas.
We truly appreciate loyal customers like you and your recommendation means the world to us. Enjoy your beautiful outdoor spaces!

Maureen C 2025.08.01

     

Polly Products has been an outstanding company to work with. From ordering to delivering, nothing but top notch. Our benches and picnic table that were purchased 15 years ago and used by 1,000 plus people daily are still 💯 today. Living in SW Florida, the sun, rain and hurricanes have been an excellent test of their product! Simply the best…

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Reply from Polly Products 2025.08.04

Wow, 15 years and still going strong with 1,000+ people using them daily—that's exactly what we love to hear! Thank you for being such a loyal customer and for putting our products through the ultimate real-world test. SW Florida weather doesn't mess around, and we're thrilled our benches and picnic table have stood up to everything Mother Nature has thrown at them.
Your feedback means everything to us, especially knowing our products are serving your community day after day, year after year. That's what we build them for!
Thank you for choosing Polly Products and for taking the time to share this amazing testimonial.
Best regards,
The Polly Products Team

Travis Lake 2025.07.16

     

I purchased 12 of the recycled plastic bench legs and built 4 benches. Each bench is 8' long. This could not have been easier to build. All you have to do is buy seven (7) 2"x4"x8' pressure treated studs and a box of deck screws. The benches are commercial grade sturdy and each one came to less than $300. No pre-drilling is required. Each bench took 10 minutes to assemble (after the first one of course which took us 45 minutes to realize we were overthinking it) Friendly tip: assemble them close to where they will wind up. They are much heavier than they look, once completed. I built this first one in my driveway with my 13 year old daughter, then had to grab my neighbor to help get it into the truck. Not my proudest moment.

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Reply from Polly Products 2025.07.16

Hi Travis,
Thank you for your fantastic review and for choosing our recycled plastic bench ends for your project!

We’re thrilled to hear how straightforward the assembly process was for your four 8' benches! Your tip about assembling close to the final location is spot-on and will surely help others, and we love that you and your daughter tackled this together (even if the first one had you overthinking a bit—been there done that!). We’re also glad you had a neighbor to lend a hand with the heavy lifting—those sturdy benches are no joke once assembled!

If you ever decide to build more or have any questions, we’re here to support your next project. Thanks again for sharing your experience!

Laura Kelly 2025.07.12

     

There are not enough words to express how pleased I am with the bench Polly Product created for us in memory of my mother. We placed the gorgeous bench along the path my mom and I would walk everyday at Smith Mountain Lake, Virgina. It is absolutely beautiful and extremely well made. Polly Product staff is phenomenal to work with and so kind! Highly recommend!

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Reply from Polly Products 2025.07.14

Thank you for your heartfelt words about us! We’re honored it graces the path you shared at Smith Mountain Lake, and we are thrilled you find it beautiful and well-made. Our team deeply appreciates your kind words and recommendation!!

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