I tried to apply to a place there. I was told my income was insufficient when I had the required three times amount. I then tried to apply to another place without having to pay the fee again. I sent my contract so that Lindsey could review it and she said she would get back to me about what I could afford. She never got back to me and ghosted me. I would not recommend this place. If you are moving to Warren County got to ELS LLC they are more timely, friendly, and willing to work with you.
I would recommend renting from Pollard I was on a year lease with them the property grounds were always kept looking nice any maintenance issues I had were taken care of immediately when we chose to rent elsewhere the move out process was easy and our deposit was returned in a timely manner thank u Tiffany and Pollard properties
Reply from Pollard Properties LLC
2026.05.25
Thank you so much for your kind words and recommendation! We’re thrilled to hear you had a positive experience with Pollard Properties throughout your lease term. Providing well-maintained communities, responsive maintenance service, and a smooth move-out process are all things our team works hard to deliver every day. We’ll be sure to share your compliments with Tiffany and the rest of our team. We truly appreciate you choosing Pollard Properties and wish you all the best in your new home!
Casey the maintenance man did a great job. Being that it was as late as it was he still came and helped me out with my issue and did an excellent job. Awesome guy!
Reply from Pollard Properties LLC
2026.05.20
Thank you so much for the kind words! We’re incredibly grateful to have Kasey on our team. Providing prompt, reliable service, no matter the time, is something we take pride in, and we’re glad Kasey was able to quickly help resolve your issue. We’ll be sure to share your feedback with him. Thanks again for choosing Pollard Properties!
I would just like give a shout out to Tiffany R at Pollard. She truly exemplifies what customer support is. She listens to your issues/concerns and always works with you through final resolution. She is always willing to help and never makes you feel like you a bother, but instead treats you as a valuable customer.
Reply from Pollard Properties LLC
2026.04.16
Hi Scott,
Thank you so much for taking the time to share this. We’re proud to have Tiffany on our team, and it’s great to hear that her commitment to listening, following through, and making residents feel valued is coming through in your experience.
Providing responsive, respectful service is something we take seriously, and feedback like this means a lot to our team. We’ll be sure to pass this along to Tiffany.
We appreciate you being a resident with us!
– Pollard Properties
Thank you so much for taking the time to share this. We’re proud to have Tiffany on our team, and it’s great to hear that her commitment to listening, following through, and making residents feel valued is coming through in your experience.
Providing responsive, respectful service is something we take seriously, and feedback like this means a lot to our team. We’ll be sure to pass this along to Tiffany.
We appreciate you being a resident with us!
– Pollard Properties
I placed a maintenance request on April the 10th at 6:40 in the morning as I was getting ready for work. The door handle on my bathroom door somehow became loose. The repair was fixed by the time I came home from work. Melvin was timely in completing this tasks. I'm very impressed.
Reply from Pollard Properties LLC
2026.04.16
Thank you for taking the time to share your experience! We’re glad to hear the maintenance request was handled so quickly and that Mel was able to take care of the issue the same day. Timely service is something we take seriously, and it’s great to know it made an impression. We appreciate you being a resident and your kind feedback!
I believe his name was Steven or something however I got locked out my apartment by braking the key in the lock and he got here super quick and got me inside.
Reply from Pollard Properties LLC
2026.04.16
Hi Jacob,
Thank you for taking the time to share your experience! It sounds like quite the stressful situation, and we’re glad our team was able to respond quickly and get you back inside safely.
We’ll be sure to pass your kind words along to Kasey, he’ll really appreciate it. Providing prompt and reliable service, especially in moments like that, is something we take seriously.
If you ever need anything else, don’t hesitate to reach out!
—Pollard Properties
Thank you for taking the time to share your experience! It sounds like quite the stressful situation, and we’re glad our team was able to respond quickly and get you back inside safely.
We’ll be sure to pass your kind words along to Kasey, he’ll really appreciate it. Providing prompt and reliable service, especially in moments like that, is something we take seriously.
If you ever need anything else, don’t hesitate to reach out!
—Pollard Properties
Due to the hard water in warrenton the shower valve went out and couldnt get the water to shut off. On a saturday evening maintnence showed up promptly had it fixed and was able to get back to normal GREAT appreciated job thank you
Reply from Pollard Properties LLC
2026.04.16
Thank you for sharing your experience!
We know how frustrating that can be, especially on a weekend. So we’re glad our maintenance team was able to respond quickly and get it fixed. We appreciate your kind words and are always here if you need anything!
We know how frustrating that can be, especially on a weekend. So we’re glad our maintenance team was able to respond quickly and get it fixed. We appreciate your kind words and are always here if you need anything!
Kasey, the maintenance technician at Pollard Properties, has been great to work with. He’s always quick to respond, professional, and gets the job done right the first time. It’s clear he cares about the quality of his work and the comfort of the tenants. Really appreciate his reliability and positive attitude!
Reply from Pollard Properties LLC
2026.04.16
Thank you so much for taking the time to share this feedback! We’re glad to hear that Kasey has been providing such responsive and high-quality service. He takes a lot of pride in his work, and it means a lot to see that reflected in your experience.
We truly appreciate you recognizing his efforts and are grateful to have him as part of our team. If there’s ever anything you need, don’t hesitate to reach out, we’re always here to help!
We truly appreciate you recognizing his efforts and are grateful to have him as part of our team. If there’s ever anything you need, don’t hesitate to reach out, we’re always here to help!
I rented with Pollard Properties at two different apartments and it was a great experience with both. Management is awesome and responsive and so is maintenance. Highly recommend!
Reply from Pollard Properties LLC
2026.03.13
Thank you Robert!! I has been a pleasure to have you as a resident of our communites!
Reply from Pollard Properties LLC
2026.02.26
Thank you so much for the 5-star review of Pollard Properties!
We truly appreciate your support and are grateful you took the time to leave a rating. Our team is committed to providing professional management, clear communication, and a high standard of service across all of our communities.
If there is ever anything we can assist you with, please don’t hesitate to reach out.
We truly appreciate your support and are grateful you took the time to leave a rating. Our team is committed to providing professional management, clear communication, and a high standard of service across all of our communities.
If there is ever anything we can assist you with, please don’t hesitate to reach out.
Having someone come throw salt at 230am while stomping and talking as loud as possible couldn’t be more inconsiderate to your renters that have to work in the mornings.
Reply from Pollard Properties LLC
2026.02.02
Hi Jax, We are so sorry to hear that our vendors weren't more considerate of you or our other residents. we have talked with them to ensure this will never happen again. Our number one priority is your safety and comfort. We will keep working to ensure that our vendors focus on this as well.
They are very friendly and helpful people. They made the whole process of getting a place very easy and simple and explained everything very well.
Reply from Pollard Properties LLC
2026.01.09
Hi Brian, thank you so much for sharing your experience with our team. We are excited to have you join our community!