Polar Air

Polar Air Reviews

Excellent rating
     
5.0 | 735 reviews
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Polar Air
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Reviews

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5.0

| 735 total

591 pcs
14 pcs
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Adrain Farias
Adrain Farias 2026.01.26
     
The best A/C company in the RGV And Also great pricing.
Reply from Polar Air 2026.01.27
Thank you, Adrain! It means a lot!
Adrian Alvarado
Adrian Alvarado 2026.01.26
     
Reply from Polar Air 2026.01.27
We appreciate the 5-star rating, Adrian! Thank you for choosing us!
Candie Altamirano
Candie Altamirano 2026.01.26
     
Office personnel was very professional answered all my questions. When the tech came out he explained everything to my husband and I and got the job done! I do recommend them!
Reply from Polar Air 2026.01.27
Hi Candie, thank you for the kind review! Your recommendation and positive experience mean the world to us!
Ivette Rodriguez
Ivette Rodriguez 2026.01.26
     
I had a problem with my a/c unit. The office staff and the techs are very knowledgeable and experienced and professional. I would recommend their services .
Reply from Polar Air 2026.01.27
Hi Ivette, we appreciate the kind words and recommendation! Thank you for choosing us, and feel free to give us a call if you need us again!
Mirta Espinosa
Mirta Espinosa 2026.01.25
     
Respectful and promt service.
Reply from Polar Air 2026.01.27
Thank you, Mirta! If you ever need anything else, our team is always happy to help!
Eric Garcia
Eric Garcia 2026.01.24
     
Appreciate you guys coming thru again. This time Javier was super professional, let us know exactly the problem and got our system up and running just before the freeze. Thank you
Reply from Polar Air 2026.01.27
Thank you, Eric! We sincerely appreciate your awesome feedback, and we're glad we could keep you warm before the cold weather hit!
Joshua Solis
Joshua Solis 2026.01.19
     
Highly recommend Polar Air.
Reply from Polar Air 2026.01.20
Thank you so much for the 5-star review and recommendation, Joshua! We appreciate your business!
Rachel VA
Rachel VA 2026.01.06
     
My trusted go to service provider.
Reply from Polar Air 2026.01.13
Thank you, Rachel! Your continued trust means a lot to us!
Laura Pennington
Laura Pennington 2026.01.05
     
Ac went out unexpectedly. Oscar came out within an hour of calling. He was extremely courteous and professional. Had the ac up and running pretty quickly.
Reply from Polar Air 2026.01.06
Hi Laura, thank you for the lovely review! It’s always our goal to provide fast, professional service, and we’re glad it made a difference for you.
Melissa Rosales
Melissa Rosales 2025.12.23
     
Great service. They Gave us the solution nobody else was able to. 100% recommended! Alex V was kind and explained throughly what the problem was. Will definitely call Polar Air/Alex V. for future a/c problems.
Reply from Polar Air 2025.12.28
Thank you, Melissa! We're so glad to hear you received great service and that Alex V. was able to assist you thoroughly. We appreciate your recommendation and look forward to helping you with any future a/c needs!
Christian Faltis
Christian Faltis 2025.12.23
     
Oscar came within an hour of my call to Polar. He was exceptional and highly knowledgeable. Thank you so much for
Reply from Polar Air 2025.12.28
Thank you, Christian! We're glad to hear Oscar made such a positive impression with his knowledge and quick response. Your feedback is appreciated!
ray maytorena
ray maytorena 2025.12.03
     
Excellent work! Rey is very knowledgeable, professional great communicator and has an eye for detail. Would be requesting him in the future.
Reply from Polar Air 2025.12.09
Thank you so much for the glowing review, Ray! We’re thrilled to hear that Rey provided knowledgeable and professional service, and that his attention to detail made a difference. We truly appreciate your trust and look forward to helping you again in the future!
Graciela Torres
Graciela Torres 2025.12.03
     
I rely on Polar Air for my heating/air conditioning because they always treat me with respect and excellent workmanship. I would recommend them to anyone.
Reply from Polar Air 2025.12.09
12/9/25: Thank you so much for the positive feeedback, Graciela! We’re thrilled to hear that our team has earned your trust and that you feel respected every time we service your home. Your recommendation means a lot to us, and we look forward to keeping your heating and cooling running smoothly for years to come!

11/18/25: Hi Graciela, your review has made our day! We appreciate your continued support and trust in Polar Air. If you ever need anything else in the future, we're always more than happy to help!

12/10/24: Thank you, Graciela, for your kind words and trust in Polar Air; we truly appreciate your support and recommendation!
Guillermo Sanchez
Guillermo Sanchez 2025.11.29
     
Alex Villarreal provided top-notch service when visiting my home! He efficiently resolved a pressing issue that had been concerning me, addressed several other problems, and even offered valuable advice on how to prevent similar disruptions from occurring in the future.
Reply from Polar Air 2025.12.02
Hi Guillermo, thank you for the wonderful review! We are happy to hear that Alex was able to provide you with excellent service. If you ever need anything else, we're always happy to help!
Ibeth Fernandez
Ibeth Fernandez 2025.11.24
     
Alex Villareal ,muy buen servicio y bien rapido
Reply from Polar Air 2025.11.25
¡Muchas gracias, Ibeth!
Nos alegra saber que recibiste un servicio rápido y de calidad.
¡Siempre será un placer atenderte!
jesus rivas
jesus rivas 2025.11.22
     
Polar Air provided outstanding service, their Tech, Alex Villareal, was very courteous and showed patience as he explained what was happening to my Home AC Unit.
Reply from Polar Air 2025.11.25
Your 5-star rating means a lot to my team and I, Jesus. Thank you for choosing us!
Josiah Perez
Josiah Perez 2025.11.20
     
Polar and specifically Art always do a great job and really take passion in what they do. Fast and efficient!
Reply from Polar Air 2025.11.25
Thank you for taking the time to leave our team a 5-star review, Josiah. We appreciate it!
Shadrach G
Shadrach G 2025.11.19
     
Extremely professional and on time. They showed up and fixed the issue.
Reply from Polar Air 2025.11.25
Thank you for your kind words and the 5 star review, Shadrach! We look forward to seeing you again.
Dora Elia Sanchez
Dora Elia Sanchez 2025.11.18
     
Matthew was very professional and very friendly. I would recommend this business to everyone l talk to.Thanks Polar Air
Reply from Polar Air 2025.11.18
11/18/25: Hi Dora, thank you so much for the positive review! We're thrilled to hear that Matthew provided you with excellent service. We appreciate your business and recommendation, and look forward to serving you again, should you need it!

9/16/25: Thank you, Dora! We’re so glad to hear Matthew provided professional, friendly service and that you’re happy with your AC maintenance and repair. Your recommendation means a lot, and we truly appreciate you trusting Polar Air | Air Conditioning & Heating. We look forward to serving you again!
Araceli Aviles
Araceli Aviles 2025.11.07
     
Alex V. Great job! Thank you for your help.
Reply from Polar Air 2025.11.18
Thank you for the positive feedback, Araceli! It's our pleasure to ensure every customer is satisfied and comfortable!

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