Service of existing boiler. I continue to find the service and communication to be excellent. Every effort was made to avoid any damage to our carpets. Hats off to Plumbgas.
Ryan from Plumbgas came to service my boiler. No problems at all. He was very pleasant and polite but so are all the staff at this company. I will continue to deal with them and would recommend them.
Very. Poor service and response never use this service and dangerous work as. They don't now how to use there tools as Jonathan spat his drill out and smashed a window 10 metres away from where he was working incompetent don't worry health and safety are on his. Case
Wayne is not a customer of ours, he is a glazier we hired and are paying to repair a window we accidentally damaged during a job. We took responsibility the same day.
As a construction business, we are legally required by HMRC’s Construction Industry Scheme to verify any subcontractor before paying them. Wayne declined to provide the details needed, so by law we must deduct 30% and pay it to HMRC in his name, where he can reclaim it in full through his own tax return. He has been offered full payment, repeatedly and in writing, since day one: 100% on verification, or the lawful deducted amount immediately. Payment has been made in line with those rules.
This review was emailed to us in draft form beforehand alongside a demand for payment outside HMRC’s rules, and has been reported to Google on that basis. We’re proud of our 20+ years of service and our reviews from genuine customers speak for themselves.
Jez Hill2026.08.28
Have just had Plumbgas undertake a central heating upgrade carried out by Ryan. Spot on work carried out in a professional yet friendly manner. My house was left clean and tidy with clear instructions on how to manage the new system.
Thank you for the great review! We will pass this to Ryan.
Sam M2026.08.24
Arranged a boiler service online with Plumbgas, first time using them after moving home. Very easy to book. Excellent communication and helpful staff. Would definitely recommend and use again.
Plumbgas have helped us with so many issues over the years, from boiler services, leaking pipes and many other things, to most recently replacing a very old boiler in our new house. We have always been so impressed with the professional service provided everytime and will continue to use them for all our plumbing and gas needs in the future ! thankyou 🚰⛽️👩🔧🪠 xx
The engineer from Plumbgas did a professional job of servicing the two boilers and checking the gas cooker, taking slightly less time than estimated. The invoices and gas safety certificates were sent out the same day.
Very professional polite and courteous engineer did my boiler service. He respected me and my property (including the dog) and I now have complete peace of mind.
I found Plumbgas Services via Heat Geek, as I wanted some knowledgeable independent advice about optimising an air source heat pump installation at my house. From my initial contact to the visit itself, everyone at Plumbgas was professional and courteous in all of their interactions. The engineer who came to assess my installation, Jon, was very thorough and clearly understood the technology incredibly well. The feedback that he provided was exactly the kind of objective review that I was hoping to receive, and I now feel much better informed about how my system is working and what could be done to make it even more efficient. Without a doubt, I would definitely use Plumbgas again.
I highly recommend Plumbgas Services Ltd. The engineer was very polite, friendly and on time. He carried out our Boiler Service professionally and gave me feedback about the boiler. The price is very fair and I will use them again for the service and any other needs that I feel necessary. Thank you Chris.
We have used Plumbgas for the last 8 years and would not trust anyone else with our plumbing. The staff are always friendly and reliable. If you have any plumbing issues give them a call.