First time customer for boiler service. I cannot fault start to finish. Communication is excellent, day of service engineer was very pleasant, knowledgeable and great to hear praise for the company. Explained findings well before he left. Given this experience I would use Plumbgas again.
What customers say about Plumbgas
Recent reviews
Cant fault service start to finish, needed new boiler after failed service, mum 96 needed her heating. They managed to sort it as an emergency very quickly. Can't thank everyone enough.
Reply from Plumbgas
2026.11.03
Thanks for the great review!
2nd year using Plumbgas for annual boiler service. Engineer arrived in time slot and completed service cleanly and efficiently.
Reply from Plumbgas
2026.11.02
Thanks for the great review!
Service engineer arrived on time was polite and helpful, completed the job in good time and explained clearly what he had done. He also wore protective over shoe covers to protect the carpets.
Reply from Plumbgas
2026.10.28
Thank you for your great review and for choosing PlumbGas!
Boiler Service. Engineer arrived within time slot, completed job, tidied up afterwards. Knowledgeable and pleasant. Also Impressed with the feature that tracked his progress to our house after his call to give arrival time.
Reply from Plumbgas
2026.10.28
Thanks for sharing your experience with us. We really appreciate your feedback.
Visit to service combi boiler George arrived ahead of time after messaging to say he was on his way. Very pleasant and careful to respect my property . Service done and advised of no outstanding issues to be dealt with, all left clean and tidy.
Reply from Plumbgas
2026.10.22
Thank you for your great review and for choosing PlumbGas!
I can’t recommend Plumbgas highly enough. They recently fixed a leaking pipe for us, and the whole experience was excellent from start to finish. They responded quickly, arrived exactly when they said they would, and got straight to work diagnosing the issue.
What really stood out was their professionalism and attention to detail. The repair was completed efficiently and to a very high standard, and everything was left clean and tidy afterwards — you wouldn’t even know there had been a problem.
It’s such a relief to find reliable, skilled tradespeople you can genuinely trust. If you’re looking for prompt, knowledgeable and friendly plumbers, Plumbgas are the ones to call. Absolutely first-class service!
Reply from Plumbgas
2026.10.21
Thank you for the fantastic rating! We're glad you're happy with our service.
Received messages regarding price, dates and times for work to be carried out. Plumber arrived on time, pleasant manner was very pleased with the finished work.
Reply from Plumbgas
2026.10.21
Thanks so much for your feedback!
All work carried out professionally and competently, thanks George, good job servicing my Worcester Bosh boiler
Reply from Plumbgas
2026.10.20
Thanks for the lovely review!
Prompt arrival, very caring and listened to my 89 yr old mums issues with her gas boiler. Service from start to finish was excellent, from booking the appointment to the steps forward from the initial call out. Invoicing and costings for future appointment clear and followed the day after the initial visit. Thoroughly recommend.
Reply from Plumbgas
2026.10.14
Thank you for your continued support. We really appreciate you taking the time to leave a review!
Fully met expectations for gas boiler and gas fire service. Competent and friendly engineer (Ethan). Based on my experience I would recommend Plumbgas services.
Reply from Plumbgas
2026.10.13
Thanks for sharing your experience with us. We really appreciate your feedback.
Fantastic. Reliable, honest and very trustworthy. They completed everything they said they would do and were very competitive with their pricing. They tidied up and were very thorough with the work they carried out. Would highly recommend.
Reply from Plumbgas
2026.10.09
Thank you for your 5-star review. It means a lot to our team.
1st Class & prompt service as always. Thanks Guys
Reply from Plumbgas
2026.10.07
Thank you for the great review!
Efficient and on time service from George
Reply from Plumbgas
2026.10.07
Thank you for the great review. We will pass this on to George.
George was pleasant, he was efficient and explained all that he had done. The invoice and report arrived promptly with different ways to pay. Luckily nothing was wrong. I would definitely recommend Plumbgas, the young lady who booked the appointment and the engineer who did the job were first class.
Reply from Plumbgas
2026.10.02
Thank you for the great review! We will pass this to the team!
Fabulous service, Chris was brilliant, couldn’t do enough for you , very polite and professional. If you need your boiler serviced or need any work done look no further.
Fantastic ⭐️⭐️⭐️⭐️⭐️
Reply from Plumbgas
2026.09.25
Thanks for the 5 star review! We will pass this to Chris.
Service of existing boiler. I continue to find the service and communication to be excellent. Every effort was made to avoid any damage to our carpets. Hats off to Plumbgas.
Reply from Plumbgas
2026.09.18
Thank you for the great review!
Easy to deal with, knowledgeable and helpful engineers, fair price. I particularly like being able to book online.
Reply from Plumbgas
2026.09.16
Thank you for the 5 star review!
Ryan from Plumbgas came to service my boiler. No problems at all. He was very pleasant and polite but so are all the staff at this company. I will continue to deal with them and would recommend them.
Reply from Plumbgas
2026.09.10
Thank you for the 5 star review!
Plumbgas (Chris) arrived on time and did an efficient job , also advised me on purchasing a new oil tank , very good service
Reply from Plumbgas
2026.09.09
Thank you for the great review!
Frequently asked questions about Plumbgas
How many reviews does Plumbgas have?
Plumbgas has 1,035 reviews on Trustindex, collected from Google and Trustindex.
What is Plumbgas's average rating?
Plumbgas is rated 5.0 out of 5 based on 1,035 reviews. 97% of reviewers gave five stars.
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